Rebecca has been amazing handling my claim. She really took the stress away from me during a difficult time. I’m not great at handling stress and as a result I’m not always the best at replying to ema... See more
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I contacted Jackson Boyd for advice on an employment contract. They responded promptly, went through all details thoroughly & picked up on an issue which they gave possible solutions for. All was done... See more
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Jackson Boyd’s and their representative Alistair McCulloch I can’t thank them both enough. I would not have pursued a claim against the third party as would not have known where to start!! Alistair de... See more
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Jackson Boyd has literally changed my life, I did not fully understand the extent of my driving anxiety and the effect it was having on my life as I had come to accept this is how I feel and putting s... See more
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Company details
Written by the company
At Jackson Boyd, we specialise in dealing with contentious litigation in the areas of personal injury, employment law and dispute resolution. For those who have suffered negligence, abuse or injury, Jackson Boyd offers the highest level of legal expertise delivered in a caring and compassionate way. We pursue just compensation for our clients’ genuine grievances, providing a service that is tailored to each individual’s needs and ensures we deliver the best possible results. In the last year alone, we have assisted over 12,000 people and secured millions of pounds in compensation. We cover all types of accidents, from whiplash damage to life-threatening catastrophic injuries. For all personal injury work, we provide a no-win, no-fee service. Our Dispute Resolution team handles a wide range of legal disputes, from professional negligence to disputes between landlords and tenants. We take great pride in our personal yet professional approach to each and every legal case we deal with. We understand that for you, your business or personal reputation may be at stake, and so too may be your vested interests in a project or business transaction. Our Employment Law team has expertise in all areas of employment law, and can assist you with your employment law concerns. The law relating to employment is a very wide area, and covers everything from offers of employment to termination of employment and everything in between. You may be an employer who has an issue to resolve regarding a contract, or an employee who has a dispute about unfair dismissal or whistleblowing. Jackson Boyd is well placed to help you regardless of the circumstances, and we pride ourselves on our excellent client care and legal knowledge. To get you the best possible outcome, our dedicated teams will provide a compassionate, personal service that will focus on your particular circumstances and needs. We will take the time, care and effort needed to find the best solution to your problem, meaning that you are safe in the knowledge that your issue is in safe, experienced and professional hands.
Jackson Boyd Lawyers
Written by the company
- Expertise that makes all the difference
- We have the expertise and experience to cover all types of accidents, from claims involving minor whiplash injuries to life-threatening catastrophic injuries. We also handle a wide range of legal disputes including professional and clinical negligence matters, together with employment law disputes and those involving landlords and tenants.
- Putting your needs first
- We aim to provide help quickly and effectively. As soon as we hear from you, we’ll assign you with a dedicated case handler who will assess your situation, give you an evaluation of your prospects for success and let you know how we intend to proceed. To get you the best possible outcome, our dedicated team will provide a compassionate, personal service that will focus on your particular circumstances and needs.
- Committed to our staff, local community and the environment
- At Jackson Boyd we have a proven commitment to providing our customers with the best possible services and results. We have a similarly strong commitment to our staff, local community and the environment.
No win, no fee
Pursue your claim with no upfront costs
We pursue just compensation for our clients’ genuine grievances, providing a service that is tailored to each individual’s needs and ensures we deliver the best possible results.
Contact info
Head Office: Framework, 124 St Vincent Street, G2 5ER, Glasgow, United Kingdom
- +44 (0)333 060 6399
- enquiries@jacksonboyd.co.uk
- jacksonboyd.co.uk
4.8
Excellent
2k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I had been in a car accident and…
I had been in a car accident and contacted Jackson boyd lawyers they have been absolutely amazing with me for the last 3 to 4 years and i couldnt thank them enough. I would definitely recommend them to everyone who is needing help.
22 October 2026
Ive had a great experience
Ive had a great experience with this company
Aaron and lewis both excellent service and very understanding in every question i asked.
Would recommend that I would use over and over thanks Danny hornal
22 October 2026
Unprompted review
Claims handler kept changing
Claims handler kept changing, one of several was very informative and helpful. Had to contact them and do some of work myself while they acted for me, also had to chase it up.
All in all did what they were appointed to do.
20 October 2026
Injury Claim Review
My Injury Claim Experience.
Brogan from Jackson Boyd Lawyers made my experience, fast, efficient and smooth, no hassle about anything with my claim.I was very happy how fast the claim was resolved.
Thanks for a great service. M.Young
12 October 2026
Thanks to all at Jackson Boyd.
Thanks to all at Jackson Boyd, especially Thomas McGrory and Grant Telford, for guiding the claims for Personal Injury Compensation for my wife and I and arriving at a satisfactory settlement. We were kept informed at every step in the process and any questions we had were promptly dealt with.
Best wishes.
15 October 2026
Rude dismissive lawyer gave incorrect advice ,exposed client to large potential losses
Allocated lawyer by Arag legal insurance after a long delay - lawyer was rude,dismissive and not interested in crucial facts of the case.His "advice" contradicted all the standard Consumer Advice about claiming against the Retailer for damage caused by their subcontactors during installation which breached Health & Safety Regs and was not carried out with reasonable care and skill(Consumer not obliged to be diverted to subcontactors - it's a not uncommon diversion tactic by big Retailers,cf Digital MarketConsumers Competion Act etc)
He said that "there is no evidence" of structural damage to the door lintel or load-bearing wall but it is hidden behind plasterboard(holes not big enough to see through to inside.)He can't possibly know and is not qualified to assess structural damage and is therefore acting beyond his competence .The visible holes only show where the hammer drill bit went in in multiple places NOT what hidden damage (including structural)is behind the plasterboard.The installer drill hit metal and they kept drilling while ignoring distraught homeowner and so there is significant chance of damage to the door lintel and/or wall beyong the visible.I am told that if I try to sell flat in future the surveyor will flag it up and require structural enginerr's report (which costs circa £600).Structural Engineering firm said that structural safety assessment was mandatory if such a case where a structural component of the wall like a door lintel may have sustained damage.Also flat owner could be held liable for damage to he Common Property (wall is shared with communal close wall ) and/or due to the Title Deeds conditions.Despite all this this "lawyer" has climed to the insurer that there is no case and told them to close it.As flat ownrer I have been left in a terrible situation after a year of being ignored by Sky and Cityfibre and potentially large costs to remediate the wall and/or pay for alternative lawyers/legal costs.He incorrectly recommended accepting £400 from the Retailer's subcontractor who was trying to limit their liability for potential structural damageby adding condition of "full and final liability".Accepting this would be folly since the cost of remediating the potential structural damage could be thousands or more.This "lawyer" has exposed client to potentially large losses which may be considered negligence and complaint will now be made to the insurer and if appropriate the legal authorities.I asked for him to nbe removed from my case and complained about his rude dismissive manner on the phone ( may be discriminatory under the Equality Act 2010) to his colleague or manager Alan who seemed more sympathetic but did not get back to me about it when he said after 2 months now.Horrible experience with this solicitor.
31 August 2026
Unprompted review
Reply from Jackson Boyd Lawyers
Good afternoon,
Thank you for taking the time to share your feedback. While we are unable to comment on individual cases on a public forum, we take all concerns seriously.
Our Customer Care Manager, David McKinney, will be in touch with you directly to discuss the points you have raised and ensure they are reviewed thoroughly.
Thank you for bringing this to our attention.
Kind regards,
Jackson Boyd Lawyers
Excellent Service
We received regular updates regarding any progress in the case.
We felt that the solicitor handing our case really went above and beyond the minimum in order to achieve a successful outcome for us.
We would highly recommend this company based on our experience.
30 September 2026
Reply from Jackson Boyd Lawyers
Good morning,
Thank you for taking the time to leave us a review. We're delighted to hear that you had such a positive experience with our team.
It's great to know that you felt well informed throughout your claim and received regular updates on the progress of your case. We understand how important communication is during the legal process, and keeping our clients updated and supported every step of the way is something we take great pride in.
We're also pleased to hear that your solicitor's dedication and commitment helped achieve a successful outcome for you. Our team always strives to provide the highest level of service, so it's particularly rewarding to know that this made a positive difference to your experience.
Thank you for choosing Jackson Boyd. We really appreciate your recommendation and kind feedback and will be sure to share your comments with the team. Please don't hesitate to get in touch if there's anything else we can help you with.
Kind regards,
Jackson Boyd
I am very pleased with my claim
I am very pleased with the outcome of the investigation carried out for me. It was a pleasure to deal with this company who I highly recommend.
17 November 2025
Reply from Jackson Boyd Lawyers
Good morning,
Thank you for taking the time to leave us a review. We're delighted to hear that you were pleased with the outcome of your claim and your experience with our team.
It's great to know that the investigation achieved a positive result for you and that you found us a pleasure to deal with throughout the process. Providing clear advice, support and reassurance to our clients is something we take great pride in.
Thank you for choosing Jackson Boyd. We really appreciate your recommendation and kind feedback, and we will be sure to share your comments with the team. Please don't hesitate to get in touch if there's anything else we can help you with.
Kind Regards,
The Jackson Boyd Team
Jackson Boyd lawers provided an…
Jackson Boyd lawers provided an excellent level of service. Always kept me informed of unfolding developments and offering professional support throughout my experience. Thank you.
30 September 2026
Reply from Jackson Boyd Lawyers
Good morning,
Thank you for taking the time to leave us a review. We're delighted to hear that you had such a positive experience with our team.
It's wonderful to know that you felt informed throughout your claim and that our team provided professional support every step of the way. Keeping our clients updated and supported throughout the legal process is something we take great pride in.
Thank you for choosing Jackson Boyd. We really appreciate your kind feedback and will be sure to share your comments with the team. Please don't hesitate to get in touch if there's anything else we can help you with.
Best wishes, JB
Impressive handling of case
Impressive handling of case. Simple and timely regular updates of progress of claim and good outcome.
2 October 2026
Reply from Jackson Boyd Lawyers
Good morning,
Thank you for taking the time to leave us a review. We're delighted to hear that you had a five-star experience with our firm.
We're particularly pleased that our team handled your case with care, kept you informed throughout, and helped achieve a successful outcome.
Thank you for choosing Jackson Boyd. If there's anything else we can help with in the future, please don't hesitate to get in touch.
Best wishes, JB
Quick responses
Quick responses, efficient and helped make the process super easy and straightforward! Highly recommend!
18 September 2026
Reply from Jackson Boyd Lawyers
Good afternoon,
Thank you for taking the time to write us a kind review.
We're delighted to hear that you had a five-star experience with our team. It's great to hear that we offered quick responses and helped make the claims process less complex and more straightforward.
Thank you for choosing Jackson Boyd, and please don't hesitate to get in touch if there's anything else we can help with.
Best wishes, JB
Very confident firm to deal with…
Very confident firm to deal with communication is key very happy with my experience
17 September 2026
Reply from Jackson Boyd Lawyers
Good morning,
Thank you for taking the time to write us a a kind review.
We're delighted to hear that you had a five-star experience with our team. We're really pleased that our team were able to keep you up to date with the progress of your claim.
Thank you for choosing Jackson Boyd. Please don't hesitate to get in touch if there's anything else we can help with.
Best wishes, JB
Great experience with Jackson Boyd
Great experience with Jackson Boyd. I dealt with Lewis and he kept me informed every step of the way by either email or phone calls. Would definitely recommend.
21 September 2026
Reply from Jackson Boyd Lawyers
Good morning,
Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with us, particularly Lewis from our Personal Injury team.
We're pleased to hear that Lewis kept you up to date throughout your claim and that you would recommend the firm to others. We'll be sure to pass on your kind words to him.
Thank you for choosing Jackson Boyd. Please don't hesitate to get in touch if there's anything else we can help you with.
Best wishes,
JB
3 years since an incident it has now…
3 years since an incident it has now been resolved. I can’t thank Craig Mccann enough. Jackson boyd as a whole were very communicative over the years. Recently approaching court Craig was in touch with me every step of the way. I can’t communicate the relief of not having to attend court and the whole ordeal being at an end . Thanks again to Craig and his hard work.
17 September 2026
Unprompted review
Reply from Jackson Boyd Lawyers
Good morning Stacey,
Thank you for taking the time to write a kind review. We're absolutely delighted to hear that you had a five-star experience with Craig from our Personal Injury team. We understand that sometimes the claims process can take some time to conclude, but it's great to hear that Craig kept you up to date with regular communication throughout.
We're also pleased to hear that we were able to relieve some stress by concluding the case before it went to court. We'll be sure to pass on your kind words to Craig.
Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with.
Best wishes, JB
Had a very good experience with Jackdon…
Had a very good experience with Jackdon Boyd, service was quick and efficient. Lewis kept us up to date with every step, was very pleased with the service received.
15 September 2026
Reply from Jackson Boyd Lawyers
Good morning,
Thank you for taking the time to write us such a kind review. We're delighted to hear that you had a five-star experience with Lewis, from our Personal Injury team.
It's great to hear that Lewis helped make the claims process quick, efficient and he kept you up to date at every step.
Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with.
Best wishes, JB
Brilliant service with my PPI claim
Brilliant service with my PPI claim. They explained everything clearly, kept me updated, and were genuinely supportive throughout.
2 September 2026
Reply from Jackson Boyd Lawyers
Hi Jenifer,
Thank you for taking the time to write us such a kind review. We're so pleased that you had a five-star experience with our team. It's great to hear that you felt supported and updated throughout the process of your PI claim.
Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with.
Best wishes, JB
Reply from Jackson Boyd Lawyers
Good morning,
Thank you for taking the time to to write us a review. We're delighted to hear that you had a five-star experience with our team. We're so pleased to hear that you found our team helpful throughout the claims process.
Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there is anything else we can help with.
Best wishes, JB
Reply from Jackson Boyd Lawyers
Good afternoon,
Thank you for taking the time to write us a review.
We're delighted to hear that you had a five-star experience with our team. We're so pleased that the process was quick and easy and that our team was friendly and helpful throughout the process.
Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with.
Best wishes, JB
Augustine was really helpful… but need more staff
Augustine was really helpful and took time to understand my problem; he explained things in a way I could understand and made me feel like he really cared about me getting my house back. My only concern is that I think both Augustine and John (who dealt with my case previously) are given too many cases at a time, and so can’t always respond as quickly as they’d like; that’s not the fault the individual solicitors (so I’ve not downgraded my score), I just feel management need to invest in some more staff.
1 July 2026
Unprompted review
Reply from Jackson Boyd Lawyers
Good morning,
Thank you for taking the time to write a review, and for your feedback. We are delighted to hear that Augustine was able to support you, understand your concerns, and explain the claims process in a way that helped reassure you.
We are also pleased to hear your positive comments about John, who had previously supported you. We know how important clear communication and support are during what can be a stressful time.
Thank you for sharing your observations regarding response times and caseloads. We value all feedback and continually review how we can provide the best possible service to our clients.
Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if we can help in the future.
Best wishes, Jackson Boyd
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