London Camera Exchange - Reading Reviews 

234
TrustScore 5 out of 5

4.8

7 Station Road, RG1 1LG Reading, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I ordered a pair of binoculars online but wanted to arrange collection from a store by a friend as I didn't want to risk home delivery due to me being abroad. A phone call and all was sorted stress... See more

Rated 5 out of 5 stars

Big shout out to Adrian, saved the day for me today! Came in looking for a usbadaptor whilst not being able to describe it properly, whilst the shop did not have it - Adrian's bag did - very kind and... See more

Rated 5 out of 5 stars

I haven’t dealt with LCE before but I certainly shall again when I need more photographic equipment, ordered the lens on Thursday and it would have arrived on Friday if it hadn’t been messed up by DPD... See more

Rated 5 out of 5 stars

After looking at your stock sale, it was good to see Lee Filters lens adapters on your list. As I had meant to add a missing size to complete my needs the offer was worth investigating. The size requi... See more


Company details

  1. #3 of 39 best companies in Camera shop
  2. #3 of 13 best companies in Binoculars shop
  3. #5 of 41 best companies in Photography shop

Written by the company

Established in 1996, London Camera Exchange is Reading's only specialist photographic retailer. We sell a wide range of new and used cameras, lenses, binoculars and accessories from all of the leading brands. Part exchange welcome, trade in and trade up, we offer impartial expert advice and competitive prices In-store services include: sensor cleaning, image recovery, tape to DVD / USB and repairs. Our 5 members of staff have a total of 126 years of selling photographic equipment.


Contact info

  • 7 Station Road, RG1 1LG, Reading, Berkshire, United Kingdom

  • 01189592149

4.8

Excellent

TrustScore 5 out of 5

234 reviews

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1-star

Asks customers to review

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Replied to 91% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(234)

2,600 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still waiting for delivery of item

Still waiting for delivery of item, rescheduled delivery due to dpd sending notification too late, drop of time 1.10pm to 2.10 pm , not much chance to get home in a busy weekday when email comes through at 1.40pm ??, can't leave at work address???, rescheduled for today, got email your parcel will be delivered today, then nothing,no time slot , or confirmation time , hours at work lost!. Rubbish service. To be kind.

30 July 2026
Rated 5 out of 5 stars

I ordered a pair of binoculars online…

I ordered a pair of binoculars online but wanted to arrange collection from a store by a friend as I didn't want to risk home delivery due to me being abroad.
A phone call and all was sorted stress free and delivered to a store near my friend for collection.
Thankyou.

28 July 2026
Rated 5 out of 5 stars

Big shout out and thank you to Adrian

Big shout out to Adrian, saved the day for me today! Came in looking for a usbadaptor whilst not being able to describe it properly, whilst the shop did not have it - Adrian's bag did - very kind and very helpful, 5 stars is not enough. Thank you so much, really appreciate your help!
If you are in the market for camera or accessories - please visit the gents there!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Went into London Camera Exchange… Reading a fantastic service

Went into London Camera Exchange Reading just looking, I had been to this store before and have always had a great service, I was greeted by all 3 staff members, I am a canon man, they showed me all the canon bits there knowledge was really good, nothing was to much trouble, I did buy a canon R5mk11 i wanted one for a while and with the great service and deal they give me I was really happy, Thank you so much what a great team :)

30 May 2026
Unprompted review
Rated 5 out of 5 stars

I have used LCE for many years and…

I have used LCE for many years and always had excellent service. The staff are always friendly and helpful. The website is easy to use and highly informative. Communication is great and emails are replied to quickly. Its a first class service thats hard to beat.

14 May 2026
Rated 5 out of 5 stars

Choosing a lightweight mirrorless camera

Martin at the Reading branch really helped us to choose the right camera for my daughter. She shoots her dogs for brand content and walked out with a Z5 and 28-200mm lens to get her going. Great service as always and a very happy daughter...

16 May 2026
Unprompted review
Rated 2 out of 5 stars

Your delivery policy of no secret place…

Your delivery policy of no secret place no nieghbour no depot collect is wrong I work mon thru Friday and at distance from my home. This was scheduled for tues attempted failed ( no one home) so now I have to get someone in my home to accept on Friday!! Needed for my holiday project in Spain leaving Sat morn.
Not impressed at all.
David Hurst

9 May 2026
London Camera Exchange - Reading logo

Reply from London Camera Exchange - Reading

Hi David,

Thank you for your review. Due to the high value of some of our equipment, we have removed the 'secret place' or 'with Neighbour' feature from all accounts.

As our website states that deliveries are between Monday to Friday, and you paid via PayPal, you would've had the option to choose your work address for delivery.

Saturday deliveries are also available at an additional cost, had the branch been made aware of your delivery needs, they would have made every effort to assist you.

I hope that you choose LCE again in the future and if you have any delivery requirements, please contact one of our branches.

All the best
The LCE Team

Rated 5 out of 5 stars

Great service again!

I purchased a used Canon lens for an excellent price - far better than I'd seen elsewhere. It was delivered the next day and looks to be in excellent condition.
Delighted with the service from LCE.

9 April 2026
Rated 5 out of 5 stars

Inadvertently left my card reader in…

Inadvertently left my card reader in Europe and Adrian at the Reading branch assisted in allowing me to use the in store reader to upload to my computer. Adrian and all the staff were welcoming, helpful and gave advice. Perfect salesmen!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

I spoke to the chap at Reading, he described the camera perfectly. I decided to order online and the camera was with me the next day. I found them to be very professional. Thank you. Camera is 100 percent spot on.

16 March 2026

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