We were given good and realistic advice on how to price and market our property. The sales negotiation with the prospective buyer was handled deftly with a fair price being quickly agreed between all... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We were given good and realistic advice on how to price and market our property. The sales negotiation with the prospective buyer was handled deftly with a fair price being quickly agreed between all... See more
Company replied
It was Cal who handled it professionally through every aspect and keeping me updated whenever it was needed. Would surely recommend Linley and Simpson to anyone who seeks a property dealing. They have... See more
Company replied
The transition into this new apartment has been smooth and exactly how every move should be. Not only are we happy with the apartment, but we would like to specifically mention Harry Cowan for being i... See more
Company replied
All the staff we dealt with at Linley & Simpson were knowledgeable and helpful. A sale price higher than that suggested by other firms was achieved. Once the deal was agreed, Cal liaised with not j... See more
Company replied
Written by the company
2 Low Ousegate, YO1 9QU, York, West Yorkshire, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lied to me about an electrical issue that had two category one hazards. Tried to miss lead (lie) and gaslight me into thinking an electrical certificate made them completely immune to issues and claimed it was the electricians fault for supplying them with the certificate not them even though legally it's their fault. Was extremely rude on every email and even tried telling me I should be grateful amazingly. Some of the worst and rudest service iv ever received. Beware of them as a tenant they do not put you first in York. I pay premium rent and essentially got treated like dirt.

Reply from Linley & Simpson - York
Great support from the L&S team during the process, particularly Cal when there was an issue near the end
Great work, thank you

Reply from Linley & Simpson - York
There was transparency, regular contact and personal managers assigned to both securing the sale and making sure it went through as smoothly as possible.
Cal Siswick and Grace Laver were both excellent.

Reply from Linley & Simpson - York
It was Cal who handled it professionally through every aspect and keeping me updated whenever it was needed. Would surely recommend Linley and Simpson to anyone who seeks a property dealing. They have a great team and it was a great experience

Reply from Linley & Simpson - York
Cal was really helpful with the whole process of buying the house and made it very easy and stress free

Reply from Linley & Simpson - York
Cal was able to shepherd us through the selling process and was always there to sort questions and problems along the way. Cal coordinated everyone to a successful outcome.

Reply from Linley & Simpson - York
The sales team, in particular Cal did a fantastic job of coordinating, chasing and communicating effectively so we had confidence that the sale was being progressed as fast as possible. If a delay arose, Cal would inform us regarding what she intended doing about it or if we could do anything to assist.

Reply from Linley & Simpson - York
Very proroactive. Followed through on any issues promptly and kept me informed of progress. Put up with my constant queries and help with issues without losing any patience.

Reply from Linley & Simpson - York
I would like to give a huge thank you to Grace at the York branch, we put our apartment up for sale. We received 3 viewings and 3 offers in quick succession and strongly believe this was due to her professionalism and knowledge of the area as well as her communication back towards us.

Reply from Linley & Simpson - York
In my experience as a property Landlord, Lindley & Simpson have professional staff dealing with all aspects of the rental market Whichever member of staff I deal with I have had a excellent experience with no worries regarding my property. Alexander Doody and Charlotte Thompson particularly have helped me with my recent property issues and I thank them for their support and guidance. Yvonne Spence.

Reply from Linley & Simpson - York
We were given good and realistic advice on how to price and market our property. The sales negotiation with the prospective buyer was handled deftly with a fair price being quickly agreed between all parties. Our contact was Grace Laver who was enthusiastic, diligent, kept us up to date regularly and and was easy to get in contact with. Grace laver provided a first class service.

Reply from Linley & Simpson - York
Very bigoted , full of dishonesty , discrimination and bunch of thieves. You have stolen my holding deposit £322 and this money belongs to my disabled child. You have no morals or legal rights to do so . You refused my offer to put 6 month rent in advance and you have asked me for a guarantor instead which I have done so and despite I have provided you with guarantor who is legally responsible for everything you still terminated my tenancy agreement and stolen the holding deposit £322. Big shame on you and you shouldn’t be in business because you just use and abuse the vulnerable people who are desperate to find accommodation at times where it’s housing crisis.
Anyway thanks for your bigotry and discrimination because I have a brand new home for life now .

Reply from Linley & Simpson - York
Cal Siswick, from Linley & Simpson, has done a great job of proactively managing our sale. Calmade sure we got the maximum for our property

Reply from Linley & Simpson - York
Great Service from Ruby at L&S. Took care of a boiler replacement, kept me up to date with progress all with no hassle. Just what a landlord wants.

Reply from Linley & Simpson - York

Reply from Linley & Simpson - York
All the staff we dealt with at Linley & Simpson were knowledgeable and helpful. A sale price higher than that suggested by other firms was achieved. Once the deal was agreed, Cal liaised with not just us and our buyer, but with the whole chain to ensure it progressed to completion. She kept us informed and responded to our queries at every stage.
Huge thanks!

Reply from Linley & Simpson - York
We dealt with Cal in Linley & Simpson as buyers and we had a really good experience, we were constantly kept up to date on progress and Cal was extremely helpful in following up with relevant parties on all matters to progress the sale, we closed on the sale in a very timely manner. Would highly recommend.

Reply from Linley & Simpson - York
Our experience of Linley and Simson has been totally positive from managing the tenancy for 10years+ then finding a buyer and managing the sale through to completion. Kept us fully informed at all times and very speedy responses to queries and requests.
Cal was particularly helpful and professional in dealing with the sale.

Reply from Linley & Simpson - York
We sold our house through Linley & Simpson York and had a great experience, right from the valuation through to completion of the sale. The staff were friendly and attentive, the photos were fantastic, and the whole experience was excellent. Would recommend!

Reply from Linley & Simpson - York
Cal was superb! Helpful, friendly, professional and pro active! Excellent!

Reply from Linley & Simpson - York
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.