As usual friendly welcoming staff at lookers. This is the fifth Audi we have bought and do love the car but the experience was somewhat tainted. On first viewing found a section on the dash under the... See more
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I cannot recommend Glen highly enough! From start to finish, the service was absolutely fantastic. Glen was incredibly fast, efficient and reliable, exactly what you want when you need something done properly. Communication was brilliant throughout and everything was handled with real professionalism and care. It is rare to find someone who delivers such a high standard of work so consistently. I will definitely be using Glen again and would not hesitate to recommend him to anyone. Five stars without a doubt.
Taylor who dealt with us from the start to the finish on the purchase of our new car, was found to be very knowledgeable and professional and continues to support us with any questions with have about the Audi.
I hope the dealership realise they have a great employee working for them, and really hope they help him move forward within the company.
Thanks again Taylor.
Staff welcoming and helpful. Work done on time. No unexpected additional changes.
Car repaired and as good as new. Kept informed of progress throughout.
When we met Philip he was really helpful and knowledgeable. Philip organised everything for us. Very happy with our purchase. No complaints at all. 5*.
Thanks to Joe Mack at the Skoda garage at Scotwoods.
Got a brand new car at a reasonably price I could afford monthly.
Nothing was too much effort with joe he went above and beyond, which made my experience smooth and easy ! picked my new car up less than a week what more can you ask?
Showed me my new car and all the gadgets asked me any questions I had so he own the experience to be honest.
Thanks Joe
Excellent prompt service Kept up to date on progress Very satisfied customer thanks yo Sophie
On arrival met with really helpful professional sales rep Katie. I was with my son and the car was his first car for his 17th birthday. Katie provided excellent advice and made the purchase straight forward. As it was for his 17th birtday she was able to add over £1000 extras to the package. She also ensured that we could pick the car up on his actual birthday when again he was made to feel special.
My customer experience with Lookers Darlington and especially Sophie was excellent.
Initial contact prior to my service was informative and this continued upon my arrival on the day of my service and until my vehicle was ready.
Mohammed was very helpful with my MOT on check in and on collection. VW texts keeping me up to speed on when the car would be ready were very helpful.
Lovely salesmen, have dealt with several during my purchasing journey. They were accommodating and friendly. Explained all parts of the process thoroughly and I never felt pressured or pushed. Originally went in for a new car, fell in love with the demonstrator & drove away with it in less than a week, including settling the PCP finance on my part exchange vehicle from another manufacturer without any hassle. The showroom was clean, the greeting staff helpful & the brews aren't terrible either, definitely recommend!
Tito was very helpful, professional and delivered a premium service. He found me the perfect model and spec car I was looking for within my budget and also happened to find my partner her perfect car, we both left happy and will definitely be back in the years to come for all our future cars. 10/10
Fantastic service at Toyota Newtownabbey from start to finish. Lauren was knowledgeable, approachable, and made our first move to Toyota feel easy. She recommended the CHR+ based on what we needed and it’s the perfect car for us.
No question was ever too small, even after purchase. We can’t recommend this branch enough — great cars & outstanding service. Thank you, Lauren!
Great experience at Lookers Braintree. Grant looked after me and answered all my questions. Positive from initial test drive through to driving away in my new car. Really couldn’t have made it easier for me.
In and out in 30 minutes which was unexpected but much appreciated.
Great service, I was kept informed throughout the process. Staff were friendly and helpful
Hi, my new Kodiaq went in on the 6/7 August to have Rubber Mats and a plastic protector on the rear bumper fitted. All good, job done within time quoted and an excellent job.
This is my 6th Sköda and can’t recommend them enough.
Harry was superb. Listened to all our needs, satisfied all our requirements and superb service. Thoroughly recommend. Process was easy throughout.

Reply from Lookers

Reply from Lookers
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