MFMac Reviews 

28
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent Service and Guidance Provided. Hayley was very insightful as well as being pragmatic and practical when it came to advice. She and the MFMac team helped me through what could have been a d... See more

Rated 5 out of 5 stars

I worked with Hayley Johnson on an employment matter, and i was thoroughly impressed with the service. Througout i felt in good and trusted hands. The MFMac team were focused on quality client outcome... See more

Company replied

Rated 5 out of 5 stars

This wasn't my first time working with Morton Fraser MacRoberts, and that's exactly why I came back. I already knew from experience that I'd be in safe hands, and the solicitor I worked with more than... See more

Company replied

Rated 1 out of 5 stars

Worse company no respect made a fool off my late mum for a reaction after a case with Royal Mail where they defended the men involved they have helped to stop me getting my pension shares and help... See more

Company details

  1. Law firm

Written by the company

MFMac is a leading independent Scottish law firm, known for delivering clear, practical legal advice to clients.


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4.4

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.4

All reviews

(28)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service and Guidance…

Excellent Service and Guidance Provided. Hayley was very insightful as well as being pragmatic and practical when it came to advice. She and the MFMac team helped me through what could have been a difficult situation. I always felt that I was in good hands and that my best interests were the most important consideration. I would strongly recommend Hayley and the MFMac team for employment law issues.

28 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent professional service and support

I received excellent support and guidance throughout an employment matter. From the outset, my solicitor Hayley Johnson was professional, knowledgeable and approachable, providing clear, practical advice at every stage. I also required assistance with a Corporate issue relating to same, and was provided with confidence following engagement with James Keith.

Communication was excellent, with prompt responses and a genuine commitment to achieving the best possible outcome. What could have been a stressful and challenging situation was handled with professionalism, care and reassurance.

I was extremely pleased with the service provided and would have no hesitation in recommending them to anyone seeking expert employment law advice.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Hayley Johnson with my employment matter

Hayley Johnson was fantastic when helping me with an employment matter. She was honest, informative, empathetic and, most importantly, very responsive and always made time to talk. Whilst the end result was perhaps not what I had hoped for, Hayley managed my expectations from the start and did everything she could to secure the best possible outcome for me. Would not hesitate to recommend or use again.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

I worked with Hayley Johnson on an…

I worked with Hayley Johnson on an employment matter. Hayley came highly recommended to me through a contact and I have to say she did not disappoint. She has a very clear and practical approach which resulted in a very quick resolution to the issue. Would highly recommend Hayley.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Great support, highly recommend

I retained MFMac and was given fantastic support and guidance by Hayley Johnson. She was very professional and knowledgeable, helping me to navigate a challenging situation with real empathy. Couldn't recommend highly enough.

2 September 2026
Unprompted review
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Reply from MFMac

Thank you for taking the time to share your experience, RM. We're delighted that Hayley's expertise, professionalism and approach made a positive difference during a challenging situation.

Rated 5 out of 5 stars

Quality and assured service that provides peace of mind

I worked with Hayley Johnson on an employment matter, and i was thoroughly impressed with the service. Througout i felt in good and trusted hands. The MFMac team were focused on quality client outcomes, had great commerciality and didn't "oversell". I felt very assured working with MFMac and that there was a strong team dynamic.

31 August 2026
Unprompted review
MFMac logo

Reply from MFMac

Thank you for your kind feedback, AC. We're pleased to hear that Hayley and the team provided practical, client-focused support throughout your matter. We appreciate your trust in MFMac and wish you all the best for the future.

Rated 5 out of 5 stars

This wasn't my first time working with…

This wasn't my first time working with Morton Fraser MacRoberts, and that's exactly why I came back. I already knew from experience that I'd be in safe hands, and the solicitor I worked with more than lived up to that. She was consistently responsive, even on the smallest queries, took time to make sure I properly understood the legal detail rather than just telling me what to action, and handled a genuinely difficult, stressful process for me with real care alongside real skill. I'd recommend her, and the firm, without hesitation.

26 August 2026
Unprompted review
MFMac logo

Reply from MFMac

Thank you for your kind feedback, Stuart. We're pleased you chose to work with MFMac again and that your experience reflected the trust you had in us. It's particularly rewarding to hear that you felt supported and well informed throughout a difficult process. We appreciate your recommendation and wish you all the best for the future.

Rated 1 out of 5 stars

Without doubt the worse legal firm I have used in 40 years

Without doubt the worse legal firm I have used in 40 years. Only used as two lawyers were required and they were not fit to lace our lawery's shoes. Expensive and simply rude as well as inaccurate. Classic phrase was the the witness is married to your wife! Explain that away.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

No response to emails

Sent email regarding an inheritance issue almost 3 weeks ago, sent a chaser email. No response. They do not appear to respond to emails, even to acknowledge receipt. Disappointing.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

I needed help after a 12 year…

I needed help after a 12 year relationship breakdown and my ex partner sending me solicitors letters telling my daughter and I to vacate, what I believed to be, my forever home. A friend recommended I speak to MFMCR to get some advice as I believed my case was hopeless. Nikki and her team, based in Glasgow accompanied by Morag KC, were absolutely amazing. They were so professional and supportive and brought the case to a very satisfactory close. I would absolutely recommend the company especially if you feel you have nowhere to turn.

30 June 2025
Unprompted review
Rated 1 out of 5 stars

They have done nothing but cause me…

They have done nothing but cause me stress over what happened to me in Royal Mail they want you to sign paperwork to take the blame but I have principles and a know what happened six years ago and how it has affected me and my health

It's has took 2 years for a reply and what you say is not true in reply

31 July 2024
Unprompted review
MFMac logo

Reply from MFMac

We are sorry that you feel this way. However, we note that we did not act for you in this matter. As lawyers, we are under a professional duty to act in the best interests of our own clients and to follow our clients’ instructions. Our primary duty of care is therefore owed to the client for whom we act.

Rated 5 out of 5 stars

separation and divorce

I was experiencing a terrible separation with a very controlling man and could not have got through it without Fiona and Nikki.
They were always there and gave me honest, helpful and direct advice. They ensured that the case kept moving forward and I felt totally supported by them.
They were able to manage the divorce case and the children's case for residency and contact side by side.
Fiona has excellent knowledge of how to uncover hidden finances and get to the truth.
It has been a very difficult time in my life, however Fiona and Nikki listened to the worries and tears and did everything in their power to get me the best outcome.
I have already recommended them to a friend as I can't thank them enough for what they did for me and my children.

16 January 2023
Unprompted review
MFMac logo

Reply from MFMac

Thank you for taking the time to leave a review of Morton Fraser. We are thrilled to hear that you had a positive experience with our Family Law Team, and that we were able to help you with your legal matter. Our team works hard for all our clients, and your feedback is valuable to us.

Rated 5 out of 5 stars

Wonderful Experience with Morton Fraser Glasgow Office

I had a great experience as a client of Morton Fraser and would thoroughly recommend the Family Law team at the Glasgow office without hesitation and would instruct them again in the future.
I worked with Fiona Sasan, Mark Pelosi, Nikki Hunter and Victoria Fenton. They kept me up to date throughout the process and I was consulted and advised fully before my instructions were taken based on their advice and the key steps were acted upon expeditiously. I knew that I was in the hands of experts in their field and this gave me total peace of mind at an extremely stressful time.
The team were also extremely flexible with respect to meetings, whether that be in the lovely meetings rooms or remotely at home when that was more convenient. Nothing was a trouble and I felt very much part of the process and that the individual members of the team were all very approachable and responsive. Many other members of the Glasgow team whom I did not get a chance to meet but were also working hard in the background e.g. finance and IT and front of office, were really helpful, welcoming and discreet. The small things even helped to relax during a nervous time, like being offered water, juice or coffee at an office visit.
From the moment of my first phone call to Fiona Sasan, I knew that if I was to go ahead with instructing her that I could not find someone with more expertise, experience and empathy. Mark Pelosi was another main point of contact and he was really outstanding in his grasp of the issue and communication in terms which were clear and understanable even with the many complex aspects of my case. Nikki Hunter was fantastic in action when I saw her appear remotely in a Court of Session hearing and Victoria Rention was very helpful in all aspects. Together they were an amazing team, which I would have given five stars to even had the case not been decided in my favour.
In the end I was thrilled with the outcome and I am forever grateful for the work I was aware of and that which I did not see which went on behnd the scenes. If anything came up out of office hours, I felt I could contact Fiona and Mark and if it was a more urgent matter they would get back to me really quickly. They also had office mobile numbers which was some comfort in the event that something was more pressing or I needed a supportive contact for court.
I could write much more but really it comes down to the fact that I was so happy with the customer service, client care and due dilience of the team that I will even miss interacting with them regularly with my instruction of them coming to a close.
You will not regret instructing the Family Law team at Morton Fraser.

30 March 2023
Unprompted review
MFMac logo

Reply from MFMac

Thank you for taking the time to leave a review of Morton Fraser. We are thrilled to hear that you had a positive experience with our Family Law Team, and that we were able to help you with your legal matter. Our team works hard for all our clients, and your feedback is valuable to us.

Thank you again for choosing our firm, and for sharing your thoughts and experiences with others. We would look forward to assisting you again in the future, should you require further legal services.

Rated 1 out of 5 stars

Worse company no respect made a fool…

Worse company no respect made a fool off my late mum for a reaction after a case with Royal Mail where they defended the men involved they have helped to stop me getting my pension shares and helped to end my career

You complain about their lawyer and nothing happens

25 February 2023
Unprompted review
Rated 5 out of 5 stars

Separation and Divorce

Fiona Sasan and her team have been absolutely wonderful throughout my separation and divorce. I initially wanted to seek advice but things moved very quickly. Fiona had been recommended to me by a friend and I immediately knew I was in very capable hands. Nikki and the rest of the team put up with all the tears and anxiety from me but they were always able to reassure me that matters were progressing. I would have no hesitation in recommending Fiona Sasan and her excellent team.

3 March 2022
Unprompted review

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