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Motorpoint Reviews 

43
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently happy with the high valuation prices offered, which frequently beat competing platforms, and deeply appreciate the remarkably fast and smooth transaction process. Consumers frequently mention that the staff are extremely polite, professional, and take the time to explain every detail clearly from start to finish. However, some customers also noted that final offers were slightly reduced after physical inspections due to minor cosmetic defects or unexpected vehicle wear. A few people felt that the initial online valuation estimates could sometimes create unrealistic expectations before the physical check.

Reviews shaping this summary

Rated 5 out of 5 stars

Motorpoint gave me the best price for my car out of all the car buying sites, £1000 more than the dealer I’m buying a car from offered. When I got there after inspection they gave me the full pric... See more

Rated 5 out of 5 stars

Nathan explained everything about the check of the vehicle the amount payable and time taken. Very professional and polite at all times, he also explained how to see a car on site should we be intere... See more

Company replied

Rated 5 out of 5 stars

I sold my car to Motorpoint, they offered the best price compare to others. I did accidentally arrive for my appointment a day early but they were able to see me and take the car. Very impressed wit... See more

Rated 5 out of 5 stars

Motorpoint offered me the best price for the car online, and there was no further haggling at the branch which made it a very straightforward experience. There are also no fees involved unlike some ot... See more


Company details

Written by the company

We’re here to make selling your car easy and hassle-free. From start to finish, our award-winning customer service is there to support you every step of the way. Sell your car directly to us with confidence. Plus, if you’re selling a nearly new car, we will beat any valuation by at least £100.*  With convenient nationwide drop-off locations, handing over your car is simple, wherever you are. No stress, no hidden fees, just a straightforward, reliable way to sell your car. Whatever you need, we’re here to help.  *T&C's apply, does not include auction platforms such as Motorway or CarWow


Contact info

Promotion box for Motorpoint

Sell your car price match

We will beat any valuation by at least £100 or more. *T&Cs Apply.


4.7

Excellent

TrustScore 4.5 out of 5

43 reviews

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4.7

All reviews

(43)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

From walking in for my appointment to…

From walking in for my appointment to leaving everything was 100% professional and so friendly, the young lady who dealt with my case was absolutely amazing and the price paid for my car was superb

18 August 2026
Rated 5 out of 5 stars

Sold my car at Peterborough

I went to sell my car at Peterborough on Sunday, having already been given a valuation online. We were quite impressed by the whole experience , the site was clean and tidy as was the showroom/ reception area. Tea or coffee was offered by the receptionist and was greatfully accepted. We had been allocated a very young man by the name of Fred to do the initial appraisal of our car. Fred explained the process that would happen and talked us through each stage and was very clear and precise with his information. This young man is a credit to Motorpoint and also to his family, polite and not at all pushy, which unfortunately is sadly lacking nowadays. I am giving big praise to Fred because he deserves it.
Our car was taken into the workshop for an assessment and within 25 minutes Fred came and found my wife and I and said all was good, (which we knew was the case). We was paid the full price that was quoted and we then signed the document of ownership over to Motorpoint. Fred had previously explained as it was a Sunday, we may not receive the payment until the following day. We had email confirmation of the sale and price received before we left the site. All this in less than 1 hour.
We received the full price quoted as we were honest with our appraisal of our car before we took it to the site. No lies told and full price received.
To our surprise my wife looked on our banking app early evening on the Sunday and the full payment had been received.
Motorpoint offered more than anybody else and the whole experience was very smooth, and Fred helped this along.

17 August 2026
Rated 4 out of 5 stars

Very pleased with the price i was…

Very pleased with the price i was offered for my 3 year old Vauxhall Crossland 1.2 turbo. I wasn't so happy with the process I had to go through re providing the necessary paperwork etc. before gaining authorisation for the sale.

10 August 2026
Rated 5 out of 5 stars

Motorpoint offered me the best price…

Motorpoint offered me the best price for the car online, and there was no further haggling at the branch which made it a very straightforward experience. There are also no fees involved unlike some other online sales outlets.

16 August 2026
Rated 5 out of 5 stars

Fantastic service

Fantastic service from the young lady who dealt with the transaction.
Quick and easy transaction and they gave me the exact price quoted online.
Thank you I highly recommend using this company.

11 August 2026
Motorpoint logo

Reply from Motorpoint

Hi Tanya,

Thank you for taking the time to leave us a 5* review! I'm delighted to hear that our lovely team were able to help make selling your vehicle so easy!

We hope to see you back in store again soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Rated 5 out of 5 stars

Unlike We buy any car

Unlike We buy any car, a fair and honest price was quoted on line, then paid in full promptly.
The staff were attentive and talked me through the process.
A company I would use again.

13 August 2026
Rated 5 out of 5 stars

Good experience

Offered a very good price and good customer service. Money from the sale was in my account the next day

14 August 2026
Rated 5 out of 5 stars

I sold my car to Motorpoint

I sold my car to Motorpoint, they offered the best price compare to others. I did accidentally arrive for my appointment a day early but they were able to see me and take the car. Very impressed with the speed and efficiency of service start to finish.

9 August 2026
Rated 5 out of 5 stars

Easy end-to-end selling experience

Easy end-to-end selling experience. The website is very easy to use and get a quote, and the quote offered by Motorpoint was the highest I was able to get from the main online websites.
I was able to get an appointment a few days later at the nearest branch. Granted, the nearest branch was 80 miles from me, but that’s not their fault.
I had an early morning appointment, so I was one of the first people to arrive and didn’t have to wait around long to be seen and for the car to be taken in by a mechanic to be checked over. About an hour later one of the assistants gave me an updated price based on a few cosmetic defects they found with the car. This did knock on some £ off the original quote, but it was still a very good price.
Once agreed, the money was in my bank account within a couple of hours, and this was on a Saturday! Based to their website I wasn’t expecting the money to arrive until the next working day.
All in all, a good experience and would recommend Motorpoint as a place to sell your car.

8 August 2026
Rated 5 out of 5 stars

Motorpoint Widnes was an absolute…

Motorpoint Widnes was an absolute pleasure to sell our car and they gave a much better valuation than other online sites.
I would highly recommend the whole process was smooth and professional

9 August 2026
Motorpoint logo

Reply from Motorpoint

We're so happy to hear that selling your car with us was a pleasure and that our valuation exceeded your expectations. We truly appreciate your recommendation and are glad the process was smooth and professional for you.

Thank you
Motorpoint

Rated 5 out of 5 stars

Selling a car to Motorpoint

Motorpoint gave me the best price for my car out of all the car buying sites, £1000 more than the dealer I’m buying a car from offered.
When I got there after inspection they gave me the full price quoted, to be fair though my car was unmarked so I’d of been disappointed if they didn’t.
The money was in my bank account within 2 hours.
Great car selling service and so much easier than selling privately avoiding all the time wasters and people wanting the car for next to nothing.

6 August 2026
Rated 4 out of 5 stars

Some appointment confusion

Some confusion from the staff over the prebooked appointment, but in the end I was dealt with quickly and politely.

5 August 2026
Motorpoint logo

Reply from Motorpoint

We appreciate your feedback and are glad to hear that despite the initial confusion, we were able to assist you promptly and courteously. We are reviewing our appointment process.

Thank you
Motorpoint Widnes

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