Neilson Electrical Services Ltd Reviews 31

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service provided, highlighting the high standard of work from start to finish. Many people commend the staff for being helpful, polite, and knowledgeable, often going above and beyond to assist with various electrical needs. Reviewers frequently note the promptness and reliability of the team, with jobs completed on time and within budget, leaving properties tidy. Though some mentioned that certain jobs took longer than initially expected, the overall sentiment remains highly positive regarding the quality and care taken.

What people talk about most

Service

Users describe positive interactions with service, highlighting the efficiency and professionalism of the... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A brilliant service from start to finish. Kevin is always quick to respond to any messages and really helpful with any queries. Robbi fitted our new EV charger and even stayed late to fix our extrac... See more

Rated 5 out of 5 stars

Kevin and his team were outstanding from start to finish. First of all Neilson Electrical suggested a really good EV charger as I was unsure which one to choice that was compatible with my... See more

Rated 5 out of 5 stars

Neilson Electrical Services provided a first class professional service. They carefully walked us through required changes and made sense of an old house. This simplified our lighting arrangements. Co... See more

Rated 5 out of 5 stars

Used Neilson Electrics for renewal of Fuse box fitting of new radiators to upgrading of smoke alarms Their work was first class and when finished you would not have known they had been


Company details

  1. Electrical installation service
  2. Solar Energy Contractor

Written by the company

We offer comprehensive electrical services in Dumfries and Galloway, backed by our membership in SELECT and Dumfries and Galloway Trusted Trader, and we are fully insured. Our certified electricians continuously train to stay updated with industry advancements, specializing in rewires and focusing on renewable energy for a sustainable future. Our services include: - Rewires - Renovations - New Builds - Lighting, Power & Data - Fire Alarm Installations - CCTV and Intruder Alarms - Inspection, Testing & Certification - Atex Ins - Electric Vehicle Charge Points - Solar Panel Installations - Electrical Energy Storage Systems (ESSS) We pride ourselves on high-quality work and excellent customer service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
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1-star

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Rated 5 out of 5 stars

5 star service!

A brilliant service from start to finish. Kevin is always quick to respond to any messages and really helpful with any queries. Robbi fitted our new EV charger and even stayed late to fix our extractor fan too! It felt like nothing was too much bother.
Couldn’t fault anything!
Highly recommend Nielsen Electrical.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Total House Rewire

Our experience of Neilson's service reflects the majority of reviews - Kevin and his team were professional, tidy and final costs were true to the quote - which was very reasonable.

But what sets them apart was the care and respect they showed our home. A total rewire is not without mess - there was dust! But they cleaned up as they went, intrusive work was kept to a minimum and everything was made good afterwrds.

Comms were excellent from start to finish, Kevin kept us updated regularly on progress.

Highly recommended.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing job

Robbie wired up our sauna and did an amazing job. He took incredible care in a job that involved taking heavy-duty cable from the main unit all around our house to an outside building, making it as invisible as possible. He worked well into the evening to finish the job and we are very grateful for how he went above and beyond. We would highly recommend Neilson Electrical Services - and thanks to Kevin for coming back to us so quickly and taking on the job at short notice.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Neilson Electrical Services provided a…

Neilson Electrical Services provided a first class professional service. They carefully walked us through required changes and made sense of an old house. This simplified our lighting arrangements. Communication was excellent. The job has taken longer than expected but this was down to an old house throwing up unexpected issues. The cost to upgrade and modernise was competitive for the amount of work required. I have no hesitation in recommending Neilson's.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, kind and helpful team

Excellent service, call out to assist my elderly father with an urgent issue, attended promptly, sorted the problem very quickly. Very kind and helpful Team. Thank you so much. I highly recommend this company.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service.
Kept well informed from initial inquiry to booking and job competition.
Lovely friendly lads.
Will certainly be using them again.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Renovation work

I have had Kevin and Robbie do some work on my house renovation twice now and both times the work has been carried out brilliantly and have had no problems with the work either.

Two very friendly knowledgeable guys. Would recommend the. For work anytime.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Kevin and his team were outstanding…

Kevin and his team were outstanding from start to finish.

First of all Neilson Electrical suggested a really good EV charger as I was unsure which one to choice that was compatible with my Octopus energy tariff sending me a link to buy it online for the best possible price!

Robbie the installation tech was amazing, he drove from Moffat to Glasgow to do the installation. It wasn’t as straightforward as expected, the consumer unit was inaccessible. Robbie and Kevin overcame this by fitting a new fuse box outside by the main electrical meter, only charging for the extra parts!

All in all high recommend this electrical company, it’s hard to find helpful genuine tradesman that don’t let you down.

I will be back for sure!

Thank you Neilson Electrical.

9 October 2025
Unprompted review

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