Pharmica Pharmacy Reviews 

52,337
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,438 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery services, noting that parcels often arrive safely the very next day without any unexpected delivery hassle. Many people also find the convenient online ordering system exceptionally simple to navigate, praising the helpful health consultations and very competitive product prices. Some reviewers were not happy with sudden treatment denials after previously receiving their prescribed medication smoothly for several months. A few other people also felt that overall communication could be improved, pointing out unexpected order cancellations and slight delivery delays caused by extra verification steps.

What people talk about most

Delivery service

Customers express high satisfaction with the delivery service, frequently highlighting the remarkably fast... See more

Service

Customers consistently note positive experiences with service, praising the quick, discreet, and efficient... See more

Order

Consumers find order to be positive, highlighting a smooth, swift, and easy online ordering process with... See more

Product

Reviewers highlight positive aspects of product, noting that items are reliable, effective, and arrive in... See more

User experience

Users describe positive interactions with user_experience, highlighting that the website is clear, concise,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always the same experience. quick secure ordering and quick despatch and delivery. You have the option of contact with your G.P if you require them to know. Plus, you can't just get them without doing... See more

Company replied

Rated 5 out of 5 stars

I had an online consultation with Pharmica resulting in medication being prescribed. Check out and payment was easy and quick. My prescription was sent via Royal Mail Tracked 24 and I received it... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Pharmica! I ordered on Saturday and my parcel arrived the very next day on Sunday by Royal Mail Special Delivery Guaranteed. Really impressed with how fast and reliable the delive... See more

Company replied

Rated 5 out of 5 stars

I love this company for so many reasons : Their online order system is clear and easy to use; delivery is quick; there is great control and verification too of what you’re ordering . Great servi... See more

Company replied


Company details

  1. #2 of 102 best companies in Pharmacy
  2. #1 of 16 best companies in Chemist
  3. #1 of 112 best companies in Online Pharmacy
  4. #1 of 37 best companies in Online Prescription Medication Vendor
  5. #5 of 274 best companies in Vitamin & Supplements Shop
  6. #1 of 73 best companies in Weight-Loss Service

About Pharmica Pharmacy

Written by the company

Pharmica is the UK's leading online pharmacy, ranked #1 on Trustpilot in the Pharmacy, Online Pharmacy, Chemist, Online Prescription Medication and Medical Supply Store categories.

We've served over 1.8 million customers and have earned over 230,000 independently verified reviews, providing free online consultations and dispensing a broad range of MHRA-approved treatments from our Central London-based pharmacy.

We use cutting-edge technology and automation to continuously innovate our services as part of our unwavering commitment to patient care, convenience and confidentiality.

As we continue to grow, we remain dedicated to maintaining the highest standards of service, reflected in our ever-expanding range of treatments and dedication to bringing you health advice based on the latest medical research and NHS guidelines through our popular email newsletter and Health Hub articles.

Experience an online pharmacy service a class above with Pharmica.

Free Delivery
We offer free delivery on orders above £50.

Subscribe and Save
Get your treatments on time, every time with Pharmica subscriptions - 10% OFF and free shipping on all orders.

Price Guarantee
If you find a cheaper treatment elsewhere, we'll refund the difference.

Loyalty Points Program
For every £1 you spend at Pharmica, automatically earn 3 points. When you have collected enough, you may redeem your points to use on a future purchase.

Pharmica Refer A Friend Program
Every friend or family member you refer to Pharmica gives them 10% off their first purchase with us. Once their order is dispatched, you get 10% off as well.

Quality Treatments
We source the highest-quality treatments approved by the Medicines and Healthcare Products Regulatory Agency from trusted suppliers.

Exceptional Customer Service
Whether you call us, chat with us live on our website, SMS or email us, our experts will be there to help you find the right treatment.

Pharmica Price Promise

We won’t be beaten - and that’s a guarantee

We won’t be beaten - and that’s a guarantee
We know how important it is for patients to find the best treatment at the best value. For that reason, we promise to refund the difference if you find a registered UK online pharmacy that offers the same product with a private prescription and comparable service conditions for a cheaper price within 14 days of your purchase.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52k reviews

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4.9

All reviews

(52,337)

5,083 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very happy with the service I…

I was very happy with the service I received.

8 August 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Tirath,

We truly appreciate your feedback. We’re delighted to hear that you were very happy with the service you received. At Pharmica, providing a professional, reliable and straightforward experience is something we take great pride in, so it is wonderful to know that our service met your expectations.

If you require any additional assistance, please do not hesitate to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

A prompt and very discreet…

A prompt and very discreet service.highly recommend

6 August 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Mark,

Thank you for taking the time to share your experience. We’re pleased to hear that you were happy with the prompt and discreet service you received. At Pharmica, we understand the importance of providing a confidential and efficient service, and it is wonderful to know that your experience left such a positive impression. We truly appreciate your recommendation and your kind words about our team.

In the meantime, please do not hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Natalia, Pharmica.

Rated 4 out of 5 stars

Simple purchasing process.

Simple purchasing process.
Everything done with efficiency.

1 August 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Malcolm,

Thank you for taking the time to share your experience. We’re pleased to hear that you found the purchasing process simple and that everything was handled efficiently. At Pharmica, we aim to make ordering as straightforward and seamless as possible, while providing a professional and dependable service throughout, so it is great to know that your experience reflected this.

Should you require any additional assistance, please feel free to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Great prices and quick delivery

Great prices and quick delivery.

Also love the useful information they provide on their website.

27 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Kat,

We’re grateful for your kind words and support. It’s fantastic to hear that you were pleased with our competitive prices and quick delivery, as well as finding the information on our website useful. At Pharmica, we aim to make the healthcare journey as convenient and informative as possible, while providing an efficient and dependable service that our customers can trust. We’re delighted that these aspects contributed to such a positive experience.

Should you need any additional assistance, please reach out to us on 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Quick dispatch

Quick dispatch

20 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Amrit,

Many thanks for your review. We’re pleased to know that your order was dispatched quickly and that you were happy with the efficiency of our service. At Pharmica, we understand how important it is for our customers to receive a smooth and timely service, and we are delighted that your experience reflected this.

If you ever have any questions or require further assistance, please feel free to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Very efficient and fast service to deal…

Very efficient and fast service to deal with

22 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Chris,

Your feedback is very much appreciated. We’re delighted to hear that you found our service both efficient and fast. At Pharmica, we’re proud to provide a professional and dependable service that makes the ordering process as straightforward as possible, so it is wonderful to know that your experience was a positive one.

In the meantime, please do not hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Always excellent

Always excellent, never let me down. Totally reliable. Always fast delivery.

27 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Judith,

We’re very grateful for your review and pleased to know that you continue to have such a positive experience with our service. It is wonderful to hear that you find us reliable and that your deliveries consistently arrive quickly. At Pharmica, we understand how important dependable and timely service is, and we are delighted to know that we have continued to meet your expectations.

Thank you for your continued trust and support. If you ever require any further assistance, please feel free to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Fast and easy experience

Fast and easy experience. Would recommend

8 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Becca,

Thank you for taking the time to share your experience. We’re delighted to hear that you found the service fast and easy, and we truly appreciate your recommendation. At Pharmica, we aim to make the ordering process as straightforward and convenient as possible, while maintaining a professional and reliable service for every customer.

If you require any additional assistance, please do not hesitate to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

So let me start by saying that the…

So let me start by saying that the website is VERY easy to use, I’m quite slow when it comes to digital anything and it was a breeze.

The meds worked pretty well too, which is the main thing, I’m actually coming back to reorder as we speak!

29 December 2025
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Danny,

Thank you for taking the time to share your thoughts, we’re thrilled to hear that you found our website so easy to navigate. We understand that online ordering is not always straightforward for everyone, so it is particularly pleasing to know that you found the process simple and hassle-free. We’re also delighted to hear that you were pleased with your purchase and that you have chosen to return to us for another order.

If you ever have any questions or need further assistance, please feel free to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Great company

Great company. Great range of products. Have ordered before and will be ordering again

15 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Ian,

We’re very pleased to hear that you have had such a positive experience with us. It’s wonderful to know that you were happy with our range of products and that your previous experience has encouraged you to order with us again. At Pharmica, we’re committed to providing a reliable and convenient service that our customers can return to with confidence.

Thank you for your continued support. If you require any additional assistance, please don’t hesitate to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

easy to order and delivery is prompt

16 August 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Steve,

We appreciate you sharing your experience with us. It’s great to know that you found the ordering process straightforward and that your delivery arrived promptly. At Pharmica, we understand how important it is for customers to have a smooth and efficient experience from placing an order through to delivery, and we’re pleased that our service met your expectations.

In the meantime, if you require any further assistance, please feel free to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Can Recommend

Easy ordering process, competitive pricing and fast delivery. Will order again

4 February 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

We truly value your comments and the time you took to share them. We’re delighted to hear that you found the ordering process easy, our pricing competitive and your delivery fast. At Pharmica, we aim to provide a smooth, efficient and dependable service, so it is wonderful to know that your experience met your expectations and that you plan to order with us again.

Thank you for choosing Pharmica. Should you need any further assistance, please do not hesitate to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Easy to deal with and felt very…

Easy to deal with and felt very professional and with excellent service and delivery .

3 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

Thank you for your kind review, it’s great to hear that you found us easy to deal with and were impressed by the professional standard of our service. We’re also pleased that you were happy with the delivery, as we understand how important a smooth and dependable experience is from start to finish. At Pharmica, customer care and quality service are always at the heart of what we do.

If you require any additional assistance, please feel free to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Effective products and fast delivery.

11 February 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Basil,

We’re grateful for your kind words and support. It’s wonderful to hear that you were pleased with your purchase and that your delivery arrived quickly. At Pharmica, we take pride in providing reliable products alongside an efficient and professional service, so we’re delighted that your experience met your expectations.

Should you need any further assistance, please do not hesitate to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, on time and safe delivery cannot recommend more.

15 August 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Karl,

It’s a pleasure to hear you’ve had a positive experience with us. We’re pleased that you found our website easy to navigate and were happy with the safe, timely delivery of your order. At Pharmica, we strive to make the entire process simple, convenient and reliable, so we’re delighted to know that your experience met these standards and that you would highly recommend our service.

If you ever need any further assistance, please feel free to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Really quick delivery as always and a…

Really quick delivery as always and a speedy process throughout

24 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Tony,

We’re very grateful for your review and pleased to know that you continue to receive quick delivery and an efficient service from us. It’s great to hear that the process was speedy from start to finish, as at Pharmica we understand how important it is to provide a smooth and dependable experience every time you order. We truly appreciate your continued support and trust in our service.

In the meantime, if you require any additional assistance, please do not hesitate to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

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