Phoenix Energy One, LLC Reviews 

552
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and sales team for being extremely helpful, courteous, patient, and knowledgeable during every single interaction. Many individuals highlight that management is readily available and always up front with all necessary investment information. Some people also felt that the consistent monthly payments, punctual interest distributions, and dependable financial returns have completely exceeded their expectations. Reviewers deeply appreciate the transparent communication, educational resources, and highly informative updates provided by the executive leadership team through regular meetings. Consumers find great value in the smooth account management and professional support offered when dealing with retirement accounts.

What people talk about most

Staff

Users describe positive interactions with staff, noting that reviewers consistently find the team to be... See more

Payment

People report positive experiences with payment, noting that reviewers have never missed a monthly... See more

Service

Consumers find service to be positive, highlighting prompt communication and helpful support from... See more

Customer service

Reviewers highlight positive aspects of customer service, emphasizing that consumers receive prompt and... See more

Value for money

Reviewers express strong satisfaction regarding the value for money, highlighting the reasonable rate of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phoenix has been outstanding. I rolled an IRA into their 11‑year bond, and my first RMD is scheduled for next year. Even with the RMDs factored in, the projections show my IRA growing to more than two... See more

Company replied

Rated 5 out of 5 stars

My total experience with Phoenix Energy has been extremely satisfying the past two years. The various products offered are sound and fill my needs perfectly. I've been very pleased with the guidance,... See more

Company replied

Rated 5 out of 5 stars

These guys are the real deal! Invested approximately 2 years ago and they haven't missed a monthly payment. In these past years they've been tested (COVID / Iran War etc.) And they're still here and... See more

Company replied

Rated 5 out of 5 stars

Just a really great group of individuals who are passionate about what they do and that goes into everything they do. It’s passed on to each and every one of us who have placed our trust in them. A re... See more

Company replied


Company details

  1. Investment company
  2. also in
  3. Oil & Natural Gas Company
  4. Oil and gas exploration service

Written by the company

Phoenix Energy One, LLC (“Phoenix Energy”) is a leading energy company specializing in oil production, mineral rights acquisitions, and non-operating working interests. Founded in 2019, the company has grown into a vertically integrated enterprise with operations across key basins in North America. With a focus on innovation, operational excellence, and investor engagement, Phoenix Energy is driving progress in the energy sector.


Contact info

4.9

Excellent

TrustScore 5 out of 5

552 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(552)

250 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Deven Graves helped me through the…

Deven Graves helped me through the process I like my investments.I feel more secure with phoenix energy than if I was I the stock market.keep up the good work

17 August 2026
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

Thank you for sharing your experience and for recognizing Deven! We’re glad he was able to help you through the process and answer your questions. We appreciate your trust in the Phoenix Energy team.

Rated 5 out of 5 stars
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

Clear, straightforward communication is something we work hard to prioritize at Phoenix Energy. Thank you for taking time to leave us a review.

Rated 5 out of 5 stars

Monthly payments are like clockwork


Monthly payments are like clockwork - on or before the 10th every month.

31 August 2026
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Reply from Phoenix Energy One, LLC

Always nice to get a note like this from one of our investors! Your continued trust in Phoenix Energy is something we don’t take for granted. We’re grateful to have you with us!

Rated 5 out of 5 stars

three years later

three years later, I'm happy, no issues all interest pmts on time. I have received prompt info when requested. I can't think of anything else wrong with them

31 August 2026
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Reply from Phoenix Energy One, LLC

Glad to hear things have gone well for you over the past three years! It’s especially nice to know you’ve been able to get the information you need without any hassle. We appreciate you sticking with Phoenix Energy and taking a moment to leave us a review!

Rated 5 out of 5 stars

Cameron did a great job explaining…

Cameron did a great job explaining things to us.
Payments made monthly on the 10th of every month without delays.

31 August 2026
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Reply from Phoenix Energy One, LLC

We’re glad Cameron was able to make everything easy to understand and answer your questions along the way. Having someone who takes the time to clearly walk through the details can make all the difference. We really appreciate the kind words about Cameron and our team!

Rated 5 out of 5 stars

When I didn't have a clue to what I was…

When I didn't have a clue to what I was doing... God led me to reach out to Matt Willer.

Short story, I needed someone who would be patient with me. He was.

Honestly, the relationship was more important to me than the $$$.

Phoenix is the real deal. Authentic, transparent, and have delivered as promised for 4 1/2 years.

Matt is my friend and Phoenix is my family.

They are being used to make a difference in my life and ministry to others.

They are filled with character, integrity, and compassion. Plus they know what they are doing and do it with excellence.

30 August 2026
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Reply from Phoenix Energy One, LLC

This really means a lot to us. We’re so glad Matt took the time to listen, answer your questions, and make you feel comfortable from the start. Knowing that the relationship you’ve built with Matt and the Phoenix Energy team has meant so much to you over the years is incredibly special. We’ll definitely make sure Matt sees this!

Rated 5 out of 5 stars

I’m absolutely thrilled with the…

I’m absolutely thrilled with the performance of Phoenix and I couldn’t have picked a better investment opportunity!
Exactly what I needed!

31 August 2026
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Reply from Phoenix Energy One, LLC

We love the enthusiasm! It’s wonderful to know you’ve had such a positive experience with Phoenix Energy. We appreciate the trust you’ve placed in our team and are really glad to have you with us!

Rated 5 out of 5 stars

As an investor

As an investor, the future of the company looks great. The people involved are fair and make great choices and explanations of the issues involved. Great updates.

31 August 2026
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Reply from Phoenix Energy One, LLC

Really appreciate the kind words about our team! We work hard to make thoughtful decisions and keep our investors in the loop about what’s happening at Phoenix Energy. It’s great to know the updates and explanations have been helpful to you!

Rated 5 out of 5 stars

Company performance exceeds…

The company performance has continually exceeded expectations. Everyone at PHX Energy has acted professionally with all my dealings with them. I would recommend investing in this company to anyone.

31 August 2026
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Reply from Phoenix Energy One, LLC

It means a lot to hear that our team has made such a positive impression in your interactions with Phoenix Energy. We take pride in being professional, helpful, and easy to work with. We truly appreciate your confidence in us!

Rated 5 out of 5 stars

Little investment so far so good!

I do a little investment with Phoenix Energy since last year, my interest has been deposit in my checking account every month. So far so good!

31 August 2026
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Reply from Phoenix Energy One, LLC

Glad to hear your experience with Phoenix Energy has been a positive one so far! We appreciate the trust you’ve placed in us over the past year and are happy to have you with us. Thanks for taking the time to share a few kind words!

Rated 5 out of 5 stars

All my communications with Phoenix…

All my communications with Phoenix Energy have been first class.. They were very helpful.

31 August 2026
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Reply from Phoenix Energy One, LLC

So nice to hear this! Our team is always happy to help and make sure you get the answers you need. We really appreciate you taking the time to leave us such a kind review!

Rated 5 out of 5 stars

Phoenix is the BEST of the best.

The Bonds have always performed as described. The backroom and Portal, not so much in the past. But now (2026) they've supercharged the PORTAL to where I haven't needed human help for a couple years. For my money, Phoenix is the BEST there is at what they do, helping me to STAY RICH and get paid for it.

31 August 2026
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Reply from Phoenix Energy One, LLC

It’s great to hear how much better the portal experience has become for you! Our team has put a lot of work into making it easier to use and giving investors what they need right at their fingertips. We really appreciate the kind words and your confidence in Phoenix Energy!

Rated 5 out of 5 stars

Great People and Great Alternative Investment

Over 4 years with investments with Phoenix Energy and every interaction has been superior, you are not just another number. They have paid ahead of schedule every single month every year. Can't beat that.

31 August 2026
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Reply from Phoenix Energy One, LLC

Four years with Phoenix Energy means a lot to us! We’re especially happy to hear that our team has made you feel valued and that your interactions have been so positive. We’re grateful for your continued trust and truly appreciate having you with us!

Rated 5 out of 5 stars

Easy to work with and delivers on promises

Phoenix has been very easy to deal with and delivers on their promises. I have several bonds and they have never missed a payment.

31 August 2026
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Reply from Phoenix Energy One, LLC

It’s nice to hear that working with Phoenix Energy has been easy and straightforward! We appreciate the confidence you’ve placed in our team and are grateful you’ve chosen to continue with us. Thanks for taking the time to leave such a positive note!

Rated 5 out of 5 stars

seamless.Delivered everything they…

seamless.Delivered everything they promised.Monthly payouts /No hassels

31 August 2026
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Reply from Phoenix Energy One, LLC

Glad to hear things have been smooth and easy for you! Making the process straightforward and being there when our investors need us is important to our team. We appreciate the kind words and are happy to have you with Phoenix Energy!

Rated 5 out of 5 stars

Working with Phoenix Energy at my age…

Working with Phoenix Energy at my age (75 years) is a blessing. The additional income every month helps to boost me with my social security income while still keeping my principal intact for my loved ones.

30 August 2026
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Reply from Phoenix Energy One, LLC

It means a lot to know that Phoenix Energy has become an important part of your financial journey. We’re grateful for the trust you’ve placed in our team and truly appreciate having you with us. Thank you for the heartfelt words!

Rated 5 out of 5 stars

An outstanding Company, a real winner….

Just a really great group of individuals who are passionate about what they do and that goes into everything they do. It’s passed on to each and every one of us who have placed our trust in them. A really outstanding Company and has been a very rewarding experience. Would recommend Phoenix Energy to anyone who may be interested.

31 August 2026
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Reply from Phoenix Energy One, LLC

This is such a kind note about our team! The passion our people bring to Phoenix Energy every day is a big part of who we are, and it means a lot to know that comes through in your experience with us. We’re grateful for your trust and for recommending Phoenix Energy to others!

Rated 5 out of 5 stars

So far it has been a set it and forget…

So far it has been a set it and forget it investment. I feel the company has great direction and it's strength is in it's people.

31 August 2026
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Reply from Phoenix Energy One, LLC

It’s nice to hear you feel good about the direction Phoenix Energy is headed! And we couldn’t agree more about our people. We have an incredible team working hard behind the scenes, and it means a lot to see them recognized. We’re glad to have you with us!

Rated 5 out of 5 stars

I have had nothing but a positive…

I have had nothing but a positive experience with Phoenix Energy. As a new investor they took the time to answer all my questions and go over the necessary documents. I especially like the quarterly webinars, they make me feel involved and updated. Keep rising Phoenix Energy!

31 August 2026
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Reply from Phoenix Energy One, LLC

We love hearing that your experience with Phoenix Energy has been such a positive one! Taking the time to answer questions and walk through the details is important to our team. It’s also wonderful to know the quarterly webinars help you feel informed and connected. We’re happy to have you with us!

Rated 5 out of 5 stars

The investment products offered are…

The investment products offered are exceptional. The investment team is readily accessible & able to answer investor questions.

31 August 2026
Phoenix Energy One, LLC logo

Reply from Phoenix Energy One, LLC

It means a lot to hear that our team has been easy to reach and helpful whenever questions come up. We always want our investors to feel comfortable picking up the phone and talking with us. We’re grateful you chose Phoenix Energy and really appreciate the kind words!

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