Exactly what I wanted as I'd bought some resistance bands from the company during Covid in 2020. The bands I bought then have lasted very well. I have tried some other bands from a sports discount... See more
Company replied
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I needed something easy to use to get my cardio exercise. I do line dancing, pilates, hate the gym and cannot swim at lovely local fee paying school pool. Now I march up and down every morning on my t... See more
Company replied
Exceptionally quick delivery. Had cause to telephone to query the second package in my delivery. Telephone answered quickly and Katie looked into my query and telephoned me back as promised within 5... See more
Company replied
Easy to order and extremely quick delivery. Product is exactly what I wanted. Delivery was with DPD but unfortunately it was delivered to the wrong house but fortunately I could work out the property... See more
Company replied
Company details
- Fitness Equipment Wholesaler
- also in
- Exercise Equipment Shop
- Fitness and nutrition
- Outdoor sports shop
- Sporting Goods Shop
Written by the company
As an industry leader, we provide a fantastic variety of gym equipment and flooring for commercial gyms; workout spaces; and fitness studios; as well as mind-body studios and equipment for therapists. With Physical Company, your dream fitness space can become reality. Our range is designed to propel every commercial fitness space to new heights, whether a large national gym; independent club; or a smaller boutique facility. From traditional equipment, through to innovative pieces new to the market, our range is intended to inspire. From offering a few select lines to now over 1,900 product lines including some of the most pioneering kit in the UK. These include lines from world leading brands such as BOSU ®, TRX ®, EXIGO, MERRITHEW ™, ECORE, Concept2 ® and Reebok. At the heart of this expansion and born out of this family legacy is the drive to offer the best customer service available. Over the last 30 years and through the experience and expertise gained we have earned a reputation of delivering on all levels and take pride in offering a quick, reliable service and exceptional value. We aspire to inspire and with innovation at our core we are always busy looking at ways to enhance the exercisers experience. We continuously invest in new kit and enhancing our current product offerings to fuse them with cutting-edge technology. Whether you are a new or existing customer, we are here to help. We look forward to working with you and being part of your solution.
5* Customer Service
Written by the company
- Our #1 priority is to provide an exceptional customer experience. Whether you’re a large multi-club operator or an individual seeking the perfect home gym, we pride ourselves on delivering top-notch service with a personal touch.
Free Delivery
on orders over £149 inc VAT
Get FREE standard delivery to GB Mainland only if your order is over £149 inc VAT. Automatically applied at basket.
Contact info
The Works, Wycombe Road, HP143RR, Stokenchurch, United Kingdom
- 01494 769222
- sales@physicalcompany.co.uk
- physicalcompany.co.uk
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4.8
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Prompt delivery and high quality product
30 October 2026
Reply from Physical Company
Thank you for the 5-stars! Hope to hear from you again soon!
Reply from Physical Company
Thanks for the great review, Angela! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon at Physical Company.
Reply from Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
Fast and efficient system from…
Fast and efficient system from ordering to delivery.
0
30 October 2026
Reply from Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
Well made work out bench- very…
Well made work out bench- very impressed with the quality & design perfect for a small area
Delivered within expected time frames
30 October 2026
Reply from Physical Company
Chris, we are incredibly grateful that you took the time out to leave us a 5-Star review, We are happy we were able to achieve this 5 star service for you.
Reply from Physical Company
Thanks for the great review, Gabriella! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon at Physical Company!
Reply from Physical Company
Thank you for the 5-stars! Hope to hear from you again soon!
Reply from Physical Company
Thanks so much for sharing your experience with us. We hope to hear from you again soon at Physical Company
Very helpful staff and quick delivery
15 October 2026
Reply from Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
Finding the head pad my wife wanted for…
Finding the head pad my wife wanted for Pilates was not easy. So glad I found this company. Delivery quicker than expected, that's always a bonus.
16 October 2026
Reply from Physical Company
Thank you so much for your kind words, Richard. We really appreciate you taking the time out to share your experience with us at Physical Company.
Great range of products
Great website with all the Pilates equipment I needed. Good prices & speedy delivery
15 October 2026
Reply from Physical Company
We really appreciate you taking the time to share your rating with us at Physical Company. We look forward to hearing from you again soon.
Hasn't arrived!
Hasn't arrived!! Despite multiple orders from this company with no problems, this time round I had to chase the order, when it never arrived, and when it got sent out again it has been redirected back to depot.
1 October 2026
Reply from Physical Company
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
Excellent service from start to finish!
Excellent service from start to finish!
I recently ordered Pilates mats and equipment from Physical, and I couldn’t be happier with the service I received.
Communication by both email and telephone was excellent. The team were extremely helpful, efficient and quick to respond to any questions or queries I had.
Delivery was just as impressive, with everything arriving within 3–4 days of completing payment.
A really positive experience from ordering right through to delivery. I would definitely recommend Physical and wouldn’t hesitate to use them again!
30 September 2026
Reply from Physical Company
We are thrilled to have you as part of the Physical Company family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Great product, wasteful packaging
Great product, WAY too much packaging and irrelevant instructions. Prickly massage balls were excellent, however on buying 20, each pair came in an individual plastic bag with an instruction leaflet, referring to a pump that was not included.
5 October 2026
Reply from Physical Company
Thank you for letting us know about this.
Your feedback helps us get better. We will pass this on to our warehouse team.
Always fast delivery
Always fast delivery. I buy all my pilates equipment from Physical.
2 October 2026
Reply from Physical Company
Annette, we are incredibly grateful that you took the time out to leave us a 5-Star review, We are happy we were able to achieve this 5 star service for you.
Reply from Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
Superflex X-band 25m roll
Provided quality goods that I remember. Pity you can't order prepacked individual bands. Advertising hint. Have your logo printed on the roll every 1.5 metres (standard operating length).
30 September 2026
Reply from Physical Company
Thanks so much for sharing your experience with us. We hope to hear from you again soon at Physical Company.
Reply from Physical Company
Thank you for the 5-stars! Hope to hear from you again soon!
Excellent exercise mat. Amazing quality and value.
Excellent product. Amazing value and very fast fulfilment! First class service
22 September 2026
Reply from Physical Company
Greg, we are incredibly grateful that you took the time out to leave us a 5-Star review, We are happy we were able to achieve this 5 star service for you.
Exactly what I wanted as I'd bought…
Exactly what I wanted as I'd bought some resistance bands from the company during Covid in 2020. The bands I bought then have lasted very well. I have tried some other bands from a sports discount store and was not impressed; hence my repeat purchase from the Physical Company.
Delivered very quickly, well within the timescales quoted. Postage was also well priced.
18 September 2026
Reply from Physical Company
We are thrilled to have you as part of the Physical Company family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
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