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Clothes2order.com Reviews 29,456

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,287 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items like hoodies, t-shirts, and polo shirts look awesome and are made from high-quality materials. The ordering process is frequently described as easy and efficient, with many appreciating the helpful service and speedy delivery. However, some customers also noted issues with product quality, such as thin material, sloppy embroidery, or thread issues. There were also occasional concerns about delivery times not being met, and some felt the sizing or color matching of items was inconsistent.

What people talk about most

Product

Clients share positive opinions on product quality and customization. Many customers are very pleased with... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Users describe positive interactions with order. Many reviewers highlight the straightforward ordering... See more

Service

Customers had positive experiences with service, consistently praising its efficiency and helpfulness. Many... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the staff in Clothes2order are amazing. Account manager Charlotte, the artwork team and the factory QC Victoria, they all work hard to help us achieved a mission impossible task - from placing ord... See more

Company replied

Rated 5 out of 5 stars

We have been using C2O for several years now in order to provide staff uniform. The website is easy to use and the service is excellent. We ordered online only last week and it arrived, earlier... See more

Company replied

Rated 5 out of 5 stars

I'm not confident ordering a bespoke item on line so spoke to Dylan by phone. He was super helpful and went through step by step of my options. Think in today's market customer service was exceptional... See more

Company replied

Rated 5 out of 5 stars

Contacted me after placing order as they believed the colour of logo wouldn't work on colour of the shirt. Gave advise and sorted the change quickly with the t-shirt delivered earlier than the da... See more

Company replied


Company details

  1. #38 of 58 best companies in Printed clothing store
  2. #49 of 74 best companies in Clothing supplier
  3. #18 of 26 best companies in Custom T-shirt Shop
  4. #25 of 31 best companies in Embroidery service
  5. #15 of 15 best companies in Embroidery shop
  6. #20 of 31 best companies in Work Clothes Shop

Written by the company

Clothes2order has been supplying businesses, teams and organisations with customised branded clothing for more than 20 years, providing printed and embroidered garments for uniforms, workwear and merchandise in as little as 24 hours, with no minimum order. Major clients include Google, Amazon and McDonald’s alongside hundreds of thousands of smaller businesses and brands worldwide.

Clothes2order.com

Written by the company

Award winning customer experience
We are committed to offering friendly, expert customer service. Our dedicated UK support team is on hand from 8:00-18:00, Monday to Friday, to offer you tailored help and advice by phone, email or live chat.
Every order checked by experts
Every order we receive, big or small is checked and managed by our expert team of experienced in house art workers and production operatives guaranteeing you exceptional quality printed or embroidered garments.
Fast and flexible service
Need your clothing fast? We can offer guaranteed 24 hour and 4 day express print and embroidery services, allowing us to offer you a flexible, fast and reliable service. Order online 24 hours a day with no minimum order quantity.
Leading supplier of printed and embroidered clothing since 2002
Clothes2order.com has printed or embroidered over 2 million items of clothing right here in the UK from its Manchester factory. With over 28,000 five star reviews here on Trustpilot and a UK Customer Experience Award, you are in safe hands with Clothes2order for all your uniform or event clothing requirements.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

29K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I usually don't fill these things in as…

I usually don't fill these things in as I've already done it once. That being said, they've always been great quality. There was an issue with one of my orders - they resolved it quickly and in time for an event when the time limit was VERY short. This ended up meaning that I could do a nice thing for someone else and make their day, thanks to these guys quick service. Can't wait for the next time.

19 May 2026
Rated 2 out of 5 stars

So far just 1 out of 3 orders went well

Placed three orders so far. The first was delayed due to a system issue but customer service resolved it quickly. The second order was perfect.
The third order has been very disappointing — wrong shirt size supplied, incorrect print sizing on the back, and it arrived a day after the guaranteed delivery date.
Despite already providing clear photo evidence showing the issues, including the incorrect internal shirt sizing, I’m still being asked to send additional photos with tape measurements, which feels unnecessary and frustrating when the problem is already obvious from the evidence provided.

18 May 2026
Rated 5 out of 5 stars

Super helpful team

The team were super helpful with my logos to make sure they could be used on the fabric. The logos are very important as they are the signature of the group.

12 May 2026
Rated 5 out of 5 stars

We use clothes 2 order for all of our…

We use clothes 2 order for all of our uniforms. I have made a mistake and they called me to doublecheck, thank goodness they did because it would’ve been expensive. The customer service quality of goods and turnaround time is impressive. The price is very reasonable for small business businesses too.

12 May 2026
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Reply from Clothes2order.com

Hi Heather,

Thank you for sharing your feedback with us.

It’s great to hear that your experience with us has been excellent once again.

We're really happy that you continued your business with us!

We look forward to working with you again in the future.

Kind regards, Nigel

Rated 5 out of 5 stars

I love this company and use them…

I love this company and use them regularly.

11 May 2026
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Reply from Clothes2order.com

Hi Anthony,

Thank you for your review, and we are pleased to hear you are happy with your items.

We look forward to receiving your next order.

Kind regards, Nigel

Rated 4 out of 5 stars

Great product

Pros
- easy to use website
- great value for money
- queries answered quickly
- products delivered on before scheduled

Cons
- T-shirts felt smaller this year
- logo on T-shirt was a little fuzzy on some products

The pros far outweigh the cons and will definitely use again

11 May 2026
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Reply from Clothes2order.com

Hi CIT,

Thank you for taking the time to leave this review. We're sorry we were unable to obtain the full 5* from you.

We have emailed you to request feedback on how your experience could have been improved.

Kind regards, Nigel

Rated 5 out of 5 stars

Superb Service - recommended

Superb Service, fast turnaround and brilliant comms that kept me updated. The quality of the products was also first class.

18 May 2026
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Reply from Clothes2order.com

H Nick,

Thank you for taking your time to leave us an excellent review.

Kind regards, Nigel

Rated 5 out of 5 stars

Have used many products

Have used many products, always top quality, fast turnaround, quick delivery.

11 May 2026
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Reply from Clothes2order.com

Hi,

Thank you for your review and we are pleased to hear you are happy with your items.

We look forward to receiving your next order.

Kind regards, Nigel

Rated 5 out of 5 stars

Easy to upload images etc for…

Easy to upload images etc for personalisation, great communication, fast service and delivery and a great product at the end. No faults at all!!

3 May 2026
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Reply from Clothes2order.com

Hi Kieran,

Thank you so much for leaving a review. We really appreciate your excellent feedback!

We hope we can be of service to you in the near future.

Kind regards,
Dan

Rated 5 out of 5 stars

Consistently High Standards

The quality that comes from Clothes2Order should not be underestimated! Vast stocks, giving huge choice of garments, the website is so user friendly, and communication is very good.

My most recent order - a single polo shirt, with embroidery to a design I sent in - is absolutely stunning! With this level of care, you've gained another repeat customer.

10 May 2026
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Reply from Clothes2order.com

Hi Damien,

Thank you for sharing your thoughts and feedback with us. It’s great to hear that your experience with us has been excellent.

We really do appreciate your business with us!

We look forward to working with you again in the future.

Kind regards,
Dan

Rated 1 out of 5 stars

Didn't receive my order.

I haven't received my delivery due to ROyal mail error but when I rang clothes to order they did nothing to help me and I've still not received the order. Poor service all round.

I phoned clothes 2 order so saying they can’t see a record is an error on their part. I would appreciate them contacting me and letting me know when I can expect to receive my order or my refund!

10 May 2026
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Reply from Clothes2order.com

Hi Ali,

Thank you for taking the time to let us know your thoughts. We’re really sorry to hear your comments.

Unfortunately, we can’t see any previous contact from yourself regarding this issue, however, we’d like to make things right if we can. We have contacted you and hope we can come to an agreed resolution.

Kind regards,
Dan

Rated 5 out of 5 stars

Easy to order

Easy to order, good shopping experience, speedy and exactly as described.

17 May 2026
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Reply from Clothes2order.com

Hi Steve,

Thanks for the review!

We’re very grateful for your positive comments and we're delighted that you are happy with your experience with ourselves.

Kind regards,
Dan

Rated 5 out of 5 stars

Great service

Great service, quality T shirts and good value. Used a couple of times now for single one-off orders and very happy with the results :)

11 May 2026
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Reply from Clothes2order.com

Hi Tim,

Thank you for sharing your feedback with us.

It’s great to hear that your experience with us has been excellent once again.

We're really happy that you continued your business with us!

We look forward to working with you again in the future.

Kind regards,
Dan

Rated 5 out of 5 stars

Supermarket Uniform

Perfect quality stitching and logo design. The colours and quality is above and beyond. The team was helpful and professional and arrived quickly for our colleague who needed allergy certain material for allergy we couldn’t provide ourselves. We will keep the company in mind for the future.

14 April 2026
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Reply from Clothes2order.com

Hi Reegan,
Thank you for taking your time to leave us an excellent review.
Kind regards, Kas

Rated 5 out of 5 stars

Bought caps with embroidery logo

Bought caps with embroidery logo. Perfectly done and very high quality

6 May 2026
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Reply from Clothes2order.com

Thanks for the positive feedback Mikael,
We’re glad to hear you’re happy with your order
Kind regards, Kas

Rated 5 out of 5 stars

If you're looking for a good quality cap

I ordered a personalised cap as a birthday present as I have used this company beforehand.
Once again the cap arrived very quickly and was just as I had envisaged it would look.
I'm very pleased with my purchase, thanks.

14 May 2026
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Reply from Clothes2order.com

Thanks for the review Louise,
We’re very grateful for your positive comments.
Kind regards, Kas

Rated 5 out of 5 stars

Professional craftsmanship at its best

Professional craftsmanship at its best, good quality clothes and all at a fair price.

14 May 2026
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Reply from Clothes2order.com

Hi Harry,
Thanks for sharing your thoughts and feedback with us. We can see you have really put a lot of thought and effort into this review, and we really appreciate it! Knowing what works well for our customers means the world to us.
We look forward to welcoming your next order with us in the future.
Kind regards, Kas

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