PowerToolSalesUK.com Reviews 

206
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have used this company several times and will again. So pleased that they stock what I want as I often struggle to find particular products. Communication and overall transaction has always been rea... See more

Company replied

Rated 5 out of 5 stars

I’m not there best at ordering on line so I made a telephone call and spoke with a very helpful gentleman who sorted everything out for me . Delivery arrived on time with everything as expected. Gr... See more

Rated 5 out of 5 stars

It what you would expect from a well run company and that's what I received from Power Tool Sales. easy ordering, goods in stock, notification of delivery, tracking available delivery was quick and on... See more

Rated 5 out of 5 stars

I was looking for spares for my Rupes machines and Power tool sales are listed on the Rupes website as an authorised dealer, and on price they are cheaper than other well known vendors I’ve used befor... See more

Company details

  1. Tool shop
  2. also in
  3. Air Compressor Supplier
  4. Pneumatic tools supplier
  5. Tool repair shop
  6. Toolroom

Written by the company

With over 26 years of experience in industrial power tool sales & repairs, we have the privilege of providing our complete tooling solution to some of the most well known blue chip companies in the UK. These include motor manufacturers, boat builders, fabrication experts and wind turbine manufacturers. Manufacturer Authorised Warranty, Service & Repair Engineers. Visit our shop in Southampton.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

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4.8

All reviews

(206)

19 reviews in the last 12 months

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Rated 3 out of 5 stars

Courier company needs looking at

Courier company needs looking at.
Took a week to arrive was expecting 2days

1 October 2026
PowerToolSalesUK.com logo

Reply from PowerToolSalesUK.com

Hi Gary

Many thanks for the review and feedback on your order. Firstly, please accept our apologies for the delay as this is not our normal and well recognised high standard.

Having looked in to this, it does indeed show a slight delay against our normal delivery time (1-2 days).

In detail we can see the order was placed on the evening of the 30th September, which we then processed on the 1st October (for delivery on the 2nd Oct).

Due to a system issue at DHL, the delivery was delayed and unfortunately crossed the weekend (which the majority of couriers don’t deliver unless specified). The parcel was then processed correctly and delivered on the Tuesday 6th Oct (effectively a 2 business day delay).

We make a point of reviewing the quality of our delivery service to ensure we are offering the best possible delivery solution that also aligns with our levels of service (and your feedback helps us as part of this) and should the need arise, we would migrate to a better provider.

Whilst I know your lead time was delayed, please be assured that this is certainly not a common occurrence from DHL.

Once again, please accept our apologies for this delay and hope it doesn’t prevent you from using us in the future.

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