I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... See more
Company replied
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I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... See more
Company replied
Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... See more
Company replied
This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... See more
Company replied
As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, United Kingdom
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Fred & Sean are top notch. I was in desperate need of a power cable and they were able to help same day and were so helpful even put it to the side for me to ensure I could collect it straight away. Would highly recommend for any AV needs!

Reply from Richer Sounds - Bath
The advice given by the store manager was very helpful. They have responded promptly to my questions.
I was less happy with the deliveries
Excellent customer service with good product range, I have used this company before and would definitely use them again

Reply from Richer Sounds - Bath
Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go in and look and listen before buying was excellent and really helped me to decide. I haven't regretted my choices!

Reply from Richer Sounds - Bath
I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’t try to push the product. He showed me alternatives, again without attempting a hard sell. The amplifier sold itself! A great experience.

Reply from Richer Sounds - Bath
This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden were a pleasure to deal with and the Tv is perfect and I will be using these guys again for all my tech needs.

Reply from Richer Sounds - Bath
Everything was done friendly and quickly and professional.

Reply from Richer Sounds - Bath
Friendly people very friendly staff happy days🤗. TV picture is VeryVery Clear & great quality picture perfect with
Text-to-speech it is perfect for people who can't Reed.

Reply from Richer Sounds - Bath
I bought this lovely little yet potent blue tooth speaker set for a wedding present the man in the shop was very helpful and the speakers were delivered on time so for me it’s a big tick welldone richer sounds

Reply from Richer Sounds - Bath
Excellent service from the staff in the Bath store and supply of desired product at a competitive price.

Reply from Richer Sounds - Bath
Support team as always responded on time anytime i contact them. Thumbs up

Reply from Richer Sounds - Bath

Reply from Richer Sounds - Bath
As always, friendly, helpful, knowledgeable staff.
Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies.
Very happy and would continue to recommend.
Manager Fred served me. Nice chap.

Reply from Richer Sounds - Bath
Great advice and service. Just some confusion about delivery which went to shop not our house.

Reply from Richer Sounds - Bath
Fantastic advice, great after sales service as ever. I’d never buy a TV anywhere else tbh. Thanks you again to the Bath crew 🙏

Reply from Richer Sounds - Bath
Recently ordered the wrong product but after a telephone call to Store, they managed to cancel it and reordered the correct one for my needs.

Reply from Richer Sounds - Bath
Been so helpful from the start and give me all the questions I needed to know

Reply from Richer Sounds - Bath
The guys in the Bath store are very polite and real experts. I had a problem setting up my new Onkyo amplifier. A phone call got me on the right track.

Reply from Richer Sounds - Bath
Friendly staff, advice was helpful and honest. Really pleased with my purchase.

Reply from Richer Sounds - Bath
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