Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... See more
Company replied
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Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... See more
Company replied
Extremely helpful staff especially Mandy. Made sure that I was aware of any promotions etc. that the manufacturers were having. I won’t shop anywhere else for TVs etc. especially as the founder of Ric... See more
Company replied
All the team at Richer sounds in Cheltenham were very helpful and knowledgeable. I was very nervous about changing my hi fi equipment but was pleased to experience their guidance on my purchase. Alway... See more
Company replied
Great TV display in shop, no pressure selling. Staff answered all my questions, excellent service. Great product at a fair price and 6 year guarantee.... recommended!
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
31 High Street, GL50 1DX, Cheltenham, United Kingdom
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Helped to chose amplifier by someone who knew what he was talking about, ordered quickly and delivered in 2 days even though I chose the free delivery option. Have used Richer Sounds before and never been disappointed.

Reply from Richer Sounds - Cheltenham
I always use Richer sounds for all of my tv and Hi Fi requirements, and have done for many years. The team are so knowledgeable about their products, especially tvs, which for the average person is to say the least, a little confusing. I wouldn't go anywhere else.

Reply from Richer Sounds - Cheltenham
Really easy to order and got a call to say when it was ready to collect

Reply from Richer Sounds - Cheltenham
I was made aware of a very good offer for a LG TV through being a VIP member. I had been considering upgrading, so I called into the Richer Sounds shop in Cheltenham and the very knowledgable guy who served me had everything sorted in good time and it was delivered, as directed, to my home the next morning. Great all round service thank you.

Reply from Richer Sounds - Cheltenham
Representative was extremely helpful and friendly at helping finding the product I wanted and gave a few tips that helped significantly on setting up the equipment.
Because it was raining quite heavily outside they offered assistance at making sure I and the product didn't get wet. Will definitely use again for more items!

Reply from Richer Sounds - Cheltenham
When I arrived at Richer Sounds there were two staff members and an existing customer. Immediately a staff member turned to me and was with me for the full time I was in the store and had purchased a Samsung TV, probably approaching an hour, I wanted to replace an ageing Sony. We narrowed the choice down to a TV of the right size, at an acceptable price and with particular facilities I wanted. All my questions were answered. I was giver an idea of when to accept delivery. It was delivered two days after my visit to the store.

Reply from Richer Sounds - Cheltenham
Excellent sevice from Jason, all staff were very friendly and helpful . Must not forget Andy from Sparkes he was so kind and did not rush, did all setting up of the TV for us. Would think Richer Sounds and Sparkes are a great partnership.
Sheela Greenway ( satisfied customer)

Reply from Richer Sounds - Cheltenham
Good clear advice, not only from the person dealing, but from other members of staff too in connection with a technical matter. Also very helpful in checking that my hearing aid bluetooth connection worked with the TV.

Reply from Richer Sounds - Cheltenham
Would recommend to anyone as a great experience and price. Collected from store in Solihull, very good service. When I got the earbuds home, one was not working (manufacturer’s error), great service from Cheltenham branch who replaced them immediately. Very pleasant staff as always. Great help offered.

Reply from Richer Sounds - Cheltenham
First rate company in every way,Knowledgeable staff and great customer service .

Reply from Richer Sounds - Cheltenham
Helpful customer service and exactly the products I wanted at a reasonable price. The only downside was that I was not told that I would need a connecting cable to link the devices I purchased. Delivery was quick and efficient.

Reply from Richer Sounds - Cheltenham
Visited Richer Sounds in Cheltenham to enquire about a streamer with a CD player. Spoke with Richard who suggested I look at the Eversolo play CD edition. No sales pressure whatsoever simply good solid advice. Returned a few weeks later and purchased the item along with Dali speakers. Delivery took one week. Now installed and very happy with sound and quality.

Reply from Richer Sounds - Cheltenham

Reply from Richer Sounds - Cheltenham
I wanted to buy an Audiolab 7000A amplifier and the Cheltenham branch had one that a previous customer
had tried out but had rejected it so I was able to buy it
at over £100 less than its list price. Since then I have listened to music using most of the inputs both digital and analogue.The sound quality is superb even legacy
sources like my cassette deck sounds great. Highly recomended.

Reply from Richer Sounds - Cheltenham
Purchase of TV at Cheltenham. OAPs, knew what we needed and Mandy (known from previous purchases and very helpful) checked options and a TV bought without further ado. Delivered as arranged. Great service!

Reply from Richer Sounds - Cheltenham
I got unexpected good information and advice which worked well

Reply from Richer Sounds - Cheltenham

Reply from Richer Sounds - Cheltenham

Reply from Richer Sounds - Cheltenham
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