Richer Sounds - Chester Reviews 

Fair price and Joe was very helpful on the telephone and called back as soon as he was available. Item was available for collection when you said it would be.

Hi
The Chester shop was great good service and very polite and helpful, dealt with our problem which meant we spent another £200 in the shop so they deserve some recognition. All the staff are really good especially Ewen and Joe
Thank you both .
Ken Raines

After a lot of research, purchased the TCL 55c7k TV. Way better than my previous Samsung set in every respect. Have had it for a week now and still HUGELY IMPRESSED with the ultra-fine picture detail in particular. Brightness, colour and contrast as close to OLED quality as you could get, for a third of the cost. B&O sound very detailed, more than adequate. SIX YEAR guarantee for this set at no additional cost unlike other retailers, great price, fast free delivery, five stars for the excellent customer service, thank you Richer Sounds.

Excellent service and very knowledgeable and helpful staff.

Thanks

Joe was helpful, patient, and understood the application I had for a portable projector....the product is awesome, thank you Joe, well recommended and the perfect item to meet my needs...thank you Joe, and thank you Richer Sounds...spoke to Joe at 4pm, next morning I was setting the projector up (sent by mail order). :)

Jon, the Asst Manager gave us great advice and sold us a brilliant to. Couldn’t be happier

My dali opticon 6 n vokal mk2 arrived today!
Im in love with the setup and i cant praise chester store mangers Chris enough... super friendly, very professional... helped me out every step of the way. Wish more companies treated customers as good as richer sounds! 10 outta 10

Ewan was very helpful and responded quickly to our email which included our specific criteria for a 55" TV.
We visited the shop and found him to be very personable and extremely knowledgeable and he was able to identify a model which met our criteria and price. The TV and stand was delivered next day to the store

Excellent value for money. My call (with Euan) was delightful- he was really and helpful, funny too. He explained everything carefully and in detail. The TV (and subsequently a stand, ordered separately) arrived on the day planned. I'll use Richer Sounds again when the need arises.

Knowledgeable staff offering great service and quality products.

I must say I have never felt so welcomed in a shop like this before the staff were absolutely so helpful in helping me with my purchase of a new TV I highly recommend there help was amazing and they even carried my purchase to my house

Excellent service, thank you

Great support from the staff and recomendations.

The most important thing with HiFi and AV is visiting a retailer who knows what they're talking about with comprehensive in-depth knowledge and key - patience in putting up with Joe Blogg public who think they might know everything - but actually don't! This makes Richer Sounds rather special in this regard. In my local store in Chester - they also have a great sense of humour, always smile and willing to help with any queries you may have. It's the type of place you'll always come first and delivery is superb - which is great as once you've ordered your piece of kit - you want it quickly. Their highly competitive prices and service are second to none, but there's nothing more exciting than going into the shop itself. I love Richer Sounds and have been purchasing off them for many years. Go on - treat yourself!

Staff member Jo in the Chester store was very helpful answering all my inquiry questions and made my order a lot easier. And a few days later after making my mind up I placed my order with him. Top marks!

Helpful on the telephone & very easy to order product online. Extremely quick dispatch & delivery.

Fantastic service on the order of an LG tv. Not only was a cheaper offer elsewhere price matched but the delivery I wanted was also reduced too.
The whole process from order to delivery was simple and painless and the new tv is wonderful. Thank you!

Quick safe delivery. Helpful sound advice from Craig at Chester. Product works very well. Easy to operate and sound transmission of high quality. Not over expensive.

Purchased a 65" Hisense TV and Hisense AX3120Q soundbar from the Chester store. Ordering and delivery was seamless great service. On installation there was a problem with the soundbar. I rang the store expecting a fight on my hands, not at all, we can exchange it or sort something else out even though I didn't have the packaging. I went to the store and it was exchanged. Got home and it all worked as it should so very pleased. I have to say I was blown away by the customer service you wouldn't get that service at any other retailer. Well done to the team in Chester highly recommended.

Had the pleasure of buying a few bits from the Chester store recently. The service I had from Ewan was exemplary. His general approach to customer service, his knowledge and overall willingness to help was faultless. I dont often write reviews but this one is worthy without a doubt. Wouldn't hesitate to recommend Ewan and the team at Chester. Thank you