Richer Sounds - Reigate Reviews 

Very professional & efficient.
Helpful . Very nice experience. Thank you Michel

Great service. No attempt to upgrade me. Gave me what I wanted at a great price. Thanks.

Shop staff always helpful and knowledgeable. Pricing appears competitive.

Great product knowledge and advice in store.
Prices as good as found on line.
Simple process to manage the delivery (although they did ring to advise they were delivering before the assigned slot).

I talked to a knowledgeable human being who was able to answer all my questions and give advice, without any pressuring techniques. I could actually see the product I was wanting to buy and see if it was suitable for my needs.

Simple and straightforward

Always go to Richer sounds good service every time never any problems always polite and helpfull thoroughly reccomend them

Always a joy going to this store. They are all so knowledgeable and friendly. They let me 14yo son use the new simulator upstairs and while I was waiting I was offered to experience the music room nextdoor. To summarise, always friendly, attentive and knowledgeable ⭐

Very happy with my Richer Sounds experience. Looked after all the way and am very pleased with my purchase.

Really good service, the sales guy was very helpful.

Staff were friendly , efficient and very knowledgeable , didn’t have the particular dab radio in stock but it was delivered a couple of days later- really happy to pay a bit extra to get this level of service and advice.

Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their product range and getting the best for the customer!
Great prices and (free) 6 year warranty to boot. What's not to love about that!

I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably).

The Reigate branch is always full of interesting stuff and the refit is a real improvement. The staff are helpful and happy and seem well informed.

Finally I am lucky enough not to have to check prices - getting something I am satisfied by and being treated considerately in the shop is more important.

professional advice by professional people

the advice I was given was spot on what i was recommended I am very happy with

Richer Sounds were brilliant in finding me the right deal at the right price for a vinyl player and speakers I was after. Expert customer service / staff, can’t recommend them enough

I have a number of good experiences purchasing from Richer Sounds over the years. The knowledge of their staff is second to none, their customer service is great and their prices not bad too

Reigate store excellent as ever. Great advice and service.

It has been very difficult to give a rating. The television i bought in November 2025 lost several channels. An engineer came but it went wrong again. I was promised a replacement but that was an inferior picture. I eventually opted to pay extra for a Samsung OLED which has a great picture.