Richer Sounds - Southgate Reviews 

Really helpful staff, I did not need delivery immediately and they happily agreed to hold my products until I need them. Great price too, cheapest I could find.

Excellent service, everything explained to complete satisfaction. Timescales for delivery exceeded my expectations.

Order take over the phone by a very helpful salesman . Advised the product would be delivered on the Tuesday . In fact delivered on the next day Monday . Within 24 hours . Brilliant

So easy to deal with . Staff were excellent in their response and the service that provided in sorting out my repair

Ali was very helpful in the purchase of my Senheiser HD 600 headphones.

Great people working there, really helpful and knowledgeable

Very happy with the service and my new tv I bought

The manager was great and gave me £50.00 Discount great service to

Very competitive price and very helpful and pleasant sales staff. However the most impressive feature was the help I received when there was some difficulty in connecting the TV to the Wifi signal. Mak (deputy manager) came to my home to try and solve the problem and arranged for the TV to be collected for more tests. He then diagnosed the problem and told me how I could solve it in conjunction with the broadband service provider. I felt he 'went the extra mile'.

I have purchased a number of TVs and AV from RS over the years. I have found telesales could do with a little more training as they cant answer specific questions very well. However, I have found Southgate staff are brilliant. They are knowledgeable, not at all pushy and they make me feel at ease with the service and my choices.

Outstanding service and competitive prices, why go anywhere else?

Excellent service in the Southgate store.

Mak was patient, well informed, polite and really helpful in explaining the TV options. It was so much better to talk to someone in-store than face a barrage of choices online. Plus the price was very competitive.

I got in contact with Ali about advice for a small set of hifi bookshelf speakers,for a small room.I did have a couple in mind and went on the recommended dali sonic 1 speakers.he gave me a great deal which I immediately went for.I paid for them at around 3pm and received them the next day,which was incredibly quick.The speakers are absolutely perfect.I would definitely recommend richer sounds,especially ali as he was very helpful answering all my questions.probably the best hifi store in the uk with incredible stock and knowledge.Will carry on buying from them.

Customer Service has always been great. I was able to bring my speakers in, hook up to various Amps and test in their sound proof room without hassle or sales pitches.

Then got delivered to the store what i wanted for safety and received a phonecall when it was ready.

Staff are always polite and willing to discuss your needs. And the stores are well laid out.

Top notch.

Asked for the product that I had a photo of on my mobile 📱 and the order was completed in a very pleasant and efficient manner. Thanks

Very obliging staff at Southgate branch.

I ordered a new tv online, at a great price, to collect at the southgate store.

Staff were great, especially Mak who helped me load an oversized screen into an undersized car!

Great service and advice from Mac, as usual, and good pricing. Delivery absolutely on time as promised.
All round perfect.

We wanted to upgrade our tv experience and on receiving an email with offers we went to the Southgate store to seek guidance on our possible purchase. We spoke to Dan who gave his informed opinion and we purchased a LG TV + soundbar. What sets Richer Sounds apart is the after sales service, so Im not a techie and struggled with the set up, but I called the store spoke to Dan a couple of times and the installation was completed. Many thanks !!

I called the telesales phone number and was put through to the Southgate store. Steve answered quickly and was knowledgeable about the TV I was after. He promptly found the credit on my account from a previous warranty claim and this was applied without issue. My TV was with me the next day. Fantastic service and I wouldn't go anywhere else for a TV!