Bilal Khan provided outstanding customer service from start to finish. He was professional, friendly, knowledgeable, and made everything simple and straightforward. He took the time to answer all my q... See more
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My completion did not go as planned, came across safestore on google, spoke to Rahat who was able to accommodate us, even stayed behind later than 6 o'clock for our removal company to unload and store... See more
Company replied
I had an excellent experience with Self Safe Storage. From the moment I contacted them, the staff was incredibly helpful and responsive. The facility itself is clean, secure, and well-maintained, whic... See more
Company replied
The staff has excellent customer service and they are always helpful when using their Safestore, highly recommended.
Company replied
Company details
- #17 of 29 best companies in Self storage facility
- #32 of 57 best companies in Storage facility
- #6 of 20 best companies in Warehouse
Written by the company
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Written by the company
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Contact info
Cosgrove Way | Unit 12, LU1 1XL, Luton, United Kingdom
- 01582 486500
4.0
Great
3 reviews
Asks customers to review
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Bilal Khan provided outstanding…
Bilal Khan provided outstanding customer service from start to finish. He was professional, friendly, knowledgeable, and made everything simple and straightforward. He took the time to answer all my questions and ensured I had a great experience throughout. His helpful attitude and excellent communication really stood out. I highly recommend Bilal Khan to anyone looking for exceptional service.
27 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I had an excellent experience with Self…
I had an excellent experience with Self Safe Storage. From the moment I contacted them, the staff was incredibly helpful and responsive. The facility itself is clean, secure, and well-maintained, which gave me peace of mind knowing that my belongings were safe. Access to the units is straightforward, and the location is convenient with ample parking. The pricing is competitive, and the flexibility they offer with rental terms is perfect for my needs. I highly recommend Self Safe Storage to anyone looking for a hassle-free, reliable storage solution!
18 October 2024
Unprompted review
Reply from Safestore - Luton
Thanks Ewa for taking the time to feed back. Our customer service team always strives to provide the best customer service so we're pleased to hear how the team were able to help you with your storage needs. We appreciate the recommendation.
Helpful service by Rahat
My completion did not go as planned, came across safestore on google, spoke to Rahat who was able to accommodate us, even stayed behind later than 6 o'clock for our removal company to unload and store everything in storage. The service received from Rahat was excellent and thank you for looking after us.
20 September 2024
Unprompted review
Reply from Safestore - Luton
Thanks Fatima for taking the time to feedback - our customer service team always strive to provide the best customer service so we're pleased to hear how Rahat was able to help you with your storage needs.
Highly recommend
The staff has excellent customer service and they are always helpful when using their Safestore, highly recommended.
13 August 2024
Unprompted review
Reply from Safestore - Luton
Thanks Shahid for choosing to store with us and great to hear you would recommend us to others. Enjoy your stay at Safestore.
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