SK:N Reviews 

9,915
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 819 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional service received during their appointments, noting how welcoming and knowledgeable the team is. People consistently note that expert practitioners make them feel completely relaxed, answering all questions and explaining procedures thoroughly to ensure total peace of mind. Some reviewers were not happy with the customer service and communication issues encountered when dealing with the head office regarding appointments. A few customers also mentioned frustrating experiences regarding delayed follow-up calls, administrative coordination, and general information accuracy concerning their specific treatment plans.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that reviewers consistently experience welcoming, friendly,... See more

User experience

People report positive experiences with user experience, consistently praising staff for making procedures... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing satisfaction with helpful... See more

Product

Customers had positive experiences with product, expressing incredible satisfaction with the impressive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly love Jodat! She’s so incredibly lovely and always takes care of me so well. I always feel comfortable with her. She always remembers things that I tell her, even about my personal life and... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to Parveen at the Skin clinic and honestly couldn’t recommend her enough. I’ve had two separate treatments there- Hollywood and underarm and I’m 10/10 pleased with both of them. The ha... See more

Company replied

Rated 5 out of 5 stars

I have just finished my first session of Lazer and wow. My initial appointment went so smoothly I didn’t hesitate for Milisa to complete my treatment. She is very professional and also very caring as... See more

Company replied

Rated 5 out of 5 stars

I cannot rate Skn Clinic Clapham enough- Jodat has been amazing and completely overhauled my skin! I’ve gone from never leaving the house without makeup to being able to go to work completely fresh f... See more

Company replied


Company details

  1. Skin care clinic
  2. also in
  3. Cosmetics shop
  4. Private hospital

Written by the company

SK:N is the country's leading skin clinic offering more highly medically trained staff than any other chain of clinics. We also pride ourselves on having the most regulated treatment approach in a meticulously clinical environment - nationwide. No one offers more specialised skin treatments, from mole excisions to anti-ageing injectables, tattoo removals to facial resurfacing, or uses more advanced technology to do so.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(9,915)

800 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Knowledgeable staff

Alivia is very knowledgeable, willing to explain things and answer questions. She made me feel very comfortable during the consultation and patch test. I have not yet had a full treatment.
There was initially a problem booking a future appointment and I was promised that I would be called to book nearer the time but this didn't happen and then when I remembered to make contact there were no appointments to match my availability; this is why I am unable to give 5 stars. Contacting the clinic can be difficult, though the call centre is generally good, it would be good to be able to reach the local staff. There is a parking space for visitors to use for free if you register your number plate.

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful

Friendly, personably staff and clean & well cared for location. Natalia is always helpful and knows her stuff, and is a joy to see on my visits.

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Great clinic

Great clinic, friendly staff and service. Faha does my lhr appointments and is always thorough, considerate and warm!

15 October 2026
Unprompted review
Rated 5 out of 5 stars

I’ve just had my first session of full…

I’ve just had my first session of full body laser with Melissa and I cannot speak highly enough of her! She was so accommodating, friendly and still professional!! I felt very comfortable and can’t wait to see the results !

17 October 2026
Unprompted review
Rated 5 out of 5 stars

Laser treatment by Chaniece

I have been treated by Chaniece. She is very knowledgable in her field but also extremely friendly and puts you at ease straight away. I would definitely visit again if I needed more laser treatment.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend this laser hair…

Highly recommend this laser hair removal clinic!

The Manchester One clinic is modern, and equipped with the latest technology, creating a comfortable and professional environment. Staff are very welcoming and friendly.

A special mention to Milisa, who carries out my laser treatments. She is very gentle, and reassuring. She always takes the time to make me feel comfortable and eases any nerves I may have. She is also very thorough with the entire process, from the pre-treatment care to the laser treatment itself and the aftercare. I really appreciate how attentive and professional she is.

Overall, I’ve had a wonderful experience here and feel I’m in very good hands. I would definitely recommend this clinic to anyone considering laser hair removal! 😊

10 October 2026
Unprompted review
Rated 5 out of 5 stars

Cardiff branch

Cardiff branch - I honestly couldn’t recommend Teona enough for laser hair removal! She is so friendly, approachable and easy to talk to, and always makes you feel comfortable and at ease. She’s chatty which helps take your mind off the experience and makes it so much easier. She’s also incredibly helpful and makes you feel completely looked after throughout every appointment.

A special mention to Stephanie too, who is always so friendly, approachable and welcoming. She makes you feel comfortable from the moment you walk through the door and is always happy to help with anything.

Both Teona and Stephanie are an absolute credit to the team. It’s the friendliness and
care you both give which makes such a difference. Thank you both.

15 October 2026
Unprompted review
Rated 1 out of 5 stars

These people are a waste of time and…

These people are a waste of time and money. Having paid £50 and signed up for wart removal by laser when I arrived I was then charged an additional £135 for a 10 minute consultation in which I was told they don’t do laser removal. I was scammed, do not trust them.

8 October 2026
Unprompted review
Rated 5 out of 5 stars

The staff were all welcoming and…

The staff were all welcoming and polite. My consultant, Kate, took the time to clearly explain my skin condition and truly listened to all my concerns before recommending the best solution. Overall, a great experience. Highly recommended.

10 October 2026
Unprompted review
Rated 5 out of 5 stars

Tattoo laser with Katrina

I am halfway through my tattoo laser removal with Katrina and I can’t believe my results already, they have faded so much after only 4 sessions! It’s made a huge difference to my confidence and Katrina has made me so comfortable throughout the process!

14 October 2026
Unprompted review
Rated 5 out of 5 stars

SK:N Chester

Recently visited SK:N Chester for treatment. I am very pleased with the results. Katrina and the team are absolutely fantastic. All the staff made me feel very comfortable. From booking a consultation to the aftercare, Katrina was professional, knowledgeable and provided reassurance, she is a credit to the team. I couldn’t have had a better experience and highly recommend this clinic!

12 October 2026
Unprompted review

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