SK:N - Snowberry Lane Clinic Reviews 109

TrustScore 5 out of 5

4.9

Snowberry Lane Clinic, Ridgeway House, 49 Shurnhold, Melksham, SN12 8DF Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I’m a returning customer for my laser hair removal treatments and I honestly couldn’t be happier with the experience every time. Suzanne is absolutely fantastic — she’s professional, gentle, and a... See more

Company replied

Rated 5 out of 5 stars

Suzanne is amazing and made me feel comfortable from the get go, I always look forward to our sessions! The treatment itself has gone far better than I had ever expected, seeing results instantly. The... See more

Company replied

Rated 5 out of 5 stars

Snowberry clinic was lovely. The clinic and it's surroundings are beautiful. The staff were friendly and professional. Dr Gabriel was lovely. I was very happy with our consultation and also the pr... See more

Company replied

Rated 3 out of 5 stars

Local clinic very good and staff seemed very competent. Only three stars, though, as the booking system and contact are a poor experience. I had a procedure in mid March and requested to speak... See more

Company replied


Company details

  1. Skin care clinic
  2. Cosmetics shop
  3. Private hospital

Written by the company

SK:N is the country's leading skin clinic offering more highly medically trained staff than any other chain of clinics. We also pride ourselves on having the most regulated treatment approach in a meticulously clinical environment - nationwide. No one offers more specialised skin treatments, from mole excisions to anti-ageing injectables, tattoo removals to facial resurfacing, or uses more advanced technology to do so.


Contact info

  • Snowberry Lane Clinic, Ridgeway House, 49 Shurnhold, Melksham, SN12 8DF, Wiltshire, United Kingdom

  • 01225 700072

4.9

Excellent

TrustScore 5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I’m a returning customer for my laser…

I’m a returning customer for my laser hair removal treatments and I honestly couldn’t be happier with the experience every time. Suzanne is absolutely fantastic — she’s professional, gentle, and always makes me feel completely at ease during my appointments. You can tell she really cares about getting the best results.

Lisa, the clinic manager, is equally wonderful. The clinic is always well-run, welcoming, and spotless, which makes the whole experience smooth from start to finish.

I’ve seen great results so far and wouldn’t hesitate to recommend this clinic to anyone considering laser hair removal. A genuinely five-star service!

25 February 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

We’re grateful for your feedback and so happy you had a 5-star experience with us!

Rated 5 out of 5 stars

Amazing!

Suzanne is amazing and made me feel comfortable from the get go, I always look forward to our sessions! The treatment itself has gone far better than I had ever expected, seeing results instantly. The freedom this has given me is life changing!

7 March 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

Thanks for the amazing review! We’re so glad we could meet your expectations.

Rated 5 out of 5 stars

Snowberry clinic was lovely

Snowberry clinic was lovely. The clinic and it's surroundings are beautiful. The staff were friendly and professional. Dr Gabriel was lovely. I was very happy with our consultation and also the procedure. I felt confident that I was in safe hands.

26 March 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

We truly appreciate your feedback! It’s wonderful to know you’re happy with our services.

Rated 5 out of 5 stars

Very professional

Very professional, welcoming and friendly. The professional practioner was extremely informative and very thorough during the procedure. Had a wonderful outcome and very happy with the service. Recommend the services skin care professionals provide.

21 March 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

We’re grateful for your feedback and so happy you had a 5-star experience with us!

Rated 5 out of 5 stars

Excellent Care .

Debbie Todd is an excellent nurse.
Friendly professional and kind.

25 March 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

Thanks for the amazing review! We’re so glad we could meet your expectations.

Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used this Clinic and I would highly recommend them as exceptionally professional, helpful and friendly. Suzanne spent a long time on my consultation and explained all aspects of my treatment and options in great detail. The receptionist was also very helpful, friendly and made me feel relaxed and welcome.

14 March 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

Hi,

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Your sk:n team

Rated 5 out of 5 stars

I had a cyst removed from my head by…

I had a cyst removed from my head by Debbie and her team and the whole experience was excellent. Debbie was very professional, friendly, and made me feel completely at ease from the start. The procedure was quick, smooth, and well explained, and the team were great at making sure I was comfortable throughout.

Everything healed well and the aftercare advice was really helpful. I’d highly recommend Debbie and her team to anyone needing a similar procedure. Thank you for the great care!

18 February 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

Hi,

Thank you so much for the wonderful review! We're thrilled to hear that your experience with us was exceptional. Our team is dedicated to providing the best care and results, and we truly appreciate your trust in us. Looking forward to seeing you again soon!

Your sk:n team

Rated 5 out of 5 stars

Always 5 Star Service

The service my husband & I have received from all the staff at Snowberry Clinic has always been exceptional. We have visited several times over recent years & everyone always goes out of their way to make you feel immediately at ease on arrival. Almost as if you’re a friend, rather than a client, which is exactly what you need to help feel relaxed.
I was contacted recently as a follow up service call for a procedure I had a few months ago, which goes to show they want to ensure you’ve been happy with the procedure carried out & don’t have any worries or issues once everything has had time to heal.
I would recommend them to anyone thinking about having any of the treatments that they offer as you know you will be in good hands.

4 March 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

Rated 5 out of 5 stars

Simply the best service and treatment

I've used Snowberry Clinic many times, and have always had the most attentive, professional and honest advice from Debbie and the team.

Debbie listens diligently to your concerns, reviews the situation, and guides you through the options and any follow-up procedure.

There is always a warm and friendly welcome at reception, and Debbie together with her assistant Suzanne, excel in helping you relax with the utmost care and attention.

In my mind, Debbie and her team are invaluable. Their competence, personable manner, experience, skill and treatment is simply the best.

25 February 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

Thanks for the amazing review! We’re so glad we could meet your expectations.

Rated 5 out of 5 stars

Great service

On time, comfortable premises. Excellent attentive care. Clear explanation of planned treatment and choice of timings for future treatment

12 February 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

Thank you for such a glowing review! I will be sure to pass your comments on! We look forward to seeing you again soon!

Rated 5 out of 5 stars

Excellent consultation with Debbie who…

Excellent consultation with Debbie who examined a cyst on my neck and advised the best method for removal. Each step was explained carefully and I had it removed there in the hour appointment. Local anaesthetic was injected and the procedure was virtually painless. Two weeks on and the two stitches have been removed leaving a tiny scab to heal. Very pleased with the results and the assistance provided by Lisa and Suzanne.

28 January 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

We’re grateful for your feedback and so happy you had a 5-star experience with us!

Rated 5 out of 5 stars

Excellent

Lisa, Debbie and Suzanne were exceptional, really caring and professional. My elderly mother had a cyst on her head that was painful and affecting her sleep. The NHS would not treat it as it was classed as cosmetic. Having no experience of private clinics we were dubious. However after chatting with Lisa the clinic manager, we came in to see Debbie and her assistant Suzanne who successfully removed the cyst in no time and stitched the wound. Follow up care was given and they could not have been nicer or more approachable. The only issue is that a lift or stairlift would have made a great difference to less able patients to reach the upstairs theatre, the ascent and descent was made safely with all their help. Would thoroughly recommend Snowberry Lane Clinic.

7 February 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

We truly appreciate your feedback! It’s wonderful to know you’re happy with our services.

Rated 5 out of 5 stars

Great customer service and wonderful…

Great customer service and wonderful team. Thank you Debbie, Lisa and Suzane!

7 February 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

We truly appreciate your feedback! It’s wonderful to know you’re happy with our services.

Rated 5 out of 5 stars

Fantastic all round here.Would…

Fantastic all round here.Would recommend 100%.Excellent.

4 February 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

Your positive review means a lot to us! Thank you for trusting us with your skincare needs.

Rated 5 out of 5 stars

Experience of a whole body mole check

Clean professional environment
Polite helpful reception staff
Dr Gabriel created good rapport
She took a good history did a thorough examination made a diagnosis then discussed management plans and options
She checked along the way I was happy and comfortable and checked my understanding and wishes
She was careful to respect my modesty and did not leave me exposed for longer than necessary
I had full confidence in her abilities and knowledge
She checked I was happy to share my data
She gave clear advice in what changes I should look for
I felt reassured having been assessed by her
I will be recommending the service to others

5 February 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

Thanks for the amazing review! We’re so glad we could meet your expectations.

Rated 5 out of 5 stars

Excellent consultation

Excellent consultation with Suzanne for sun damage treatment. Very thorough and all options explored and explained with no pressure. Very happy with our decided plan of action. I particularly love the Dermaquest products that were recommended. There are noticeable improvements in my skin only a week down the line of using them. Thank you so much!

30 January 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

Your positive review means a lot to us! Thank you for trusting us with your skincare needs.

Rated 5 out of 5 stars

Excellent and straightforward removal…

Excellent and straightforward removal of skin tags and warts. Thank you so much for a great experience!

4 February 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

Thank you for taking the time to leave such a glowing review! We’re thrilled that you had a great experience and that you’re happy with your results. Our team is always here to assist with any future needs or questions

Rated 5 out of 5 stars

Friendly & Professional Service

I recently had a Lipoma removed from my neck at Snowberry Lane Clinic.
I couldn’t be happier with the care I received. The procedure was carried out by Dr Rebekah Gabriel assisted by Rosie and both were absolutely excellent.
They took the time to ensure I was comfortable and reassured throughout. Their calm, caring and friendly manner put me at ease and made the experience straightforward and relaxed.
Everything was fully explained to me before the operation and I received a call from the clinic the day after to carry out a post op review and to check on my progress.
I can highly recommend this clinic and I would like to express my sincere thanks to Rebekah, Rosie and Lisa for making my experience so good.

22 January 2026
Unprompted review
SK:N - Snowberry Lane Clinic logo

Reply from SK:N - Snowberry Lane Clinic

Hi,

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Your sk:n team

Rated 5 out of 5 stars

Excellent …

I received excellent care yesterday from the staff at the clinic. The welcome was warm and reassuring and put me at ease straightaway. Debbie talked me through the whole procedure and everything was performed in a highly professional way. Thank you also to Rosi who looked after me well.

14 January 2026
Unprompted review
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Reply from SK:N - Snowberry Lane Clinic

Hi,

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Your sk:n team

Rated 5 out of 5 stars

Perfect every professional and friend…

Perfect every professional and friend service
Suzanne is very kind and thougher

So pleased with the results so far

9 January 2026
Unprompted review
SK:N - Snowberry Lane Clinic logo

Reply from SK:N - Snowberry Lane Clinic

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

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