SK:N Reviews 

9,840
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 821 reviews, reviewers overwhelmingly had a great experience with this company, highlighting outstanding personal care and very noticeable aesthetic results. Customers frequently praise the staff for being extremely friendly, highly knowledgeable, and thoroughly professional during treatments, ensuring clients feel fully supported throughout. People often note that practitioners make them feel completely comfortable and at ease, carefully explaining every single step of the ongoing procedure. However, some people mentioned frustrating issues with appointment scheduling, unexpected long wait times, or poor communication regarding detailed treatment plans. A few reviewers also experienced physical discomfort, awkward procedures, or unsatisfactory clinical outcomes from specific medical treatments provided at the various locations.

What people talk about most

Staff

Consumers find staff to be positive, highlighting welcoming environments and attentive care during... See more

Service

Reviewers mention positive feedback about service, noting welcoming environments and knowledgeable... See more

User experience

Customers had positive experiences with user experience, highlighting how welcoming and friendly the staff... See more

Product

People report positive experiences with product, highlighting significant improvements in skin conditions and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that staff members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly love Jodat! She’s so incredibly lovely and always takes care of me so well. I always feel comfortable with her. She always remembers things that I tell her, even about my personal life and... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to Parveen at the Skin clinic and honestly couldn’t recommend her enough. I’ve had two separate treatments there- Hollywood and underarm and I’m 10/10 pleased with both of them. The ha... See more

Company replied

Rated 5 out of 5 stars

Hannah dealt with all my questions regarding CO2 laser and birthmark treatments. She guided me on the best treatment plan without pressure and was extremely friendly and knowledgeable explaining thing... See more

Company replied

Rated 5 out of 5 stars

I cannot rate Skn Clinic Clapham enough- Jodat has been amazing and completely overhauled my skin! I’ve gone from never leaving the house without makeup to being able to go to work completely fresh f... See more

Company replied


Company details

  1. Skin care clinic
  2. Cosmetics shop
  3. Private hospital

Written by the company

SK:N is the country's leading skin clinic offering more highly medically trained staff than any other chain of clinics. We also pride ourselves on having the most regulated treatment approach in a meticulously clinical environment - nationwide. No one offers more specialised skin treatments, from mole excisions to anti-ageing injectables, tattoo removals to facial resurfacing, or uses more advanced technology to do so.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(9,840)

787 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Milton Keynes

Milton Keynes. Great team!
I had my consultation with Sintija, who was very friendly and helpful, taking the time to explain the process and procedures clearly. This immediately put me at ease.
I have had these treatments before in multiple areas and was absolutely delighted with the results. Unfortunately, I did not keep up with my maintenance treatments, and as a result, my condition has returned with a vengeance.
I have now had my first proper treatment session with Kylie, and the experience was excellent. I can't wait to start seeing improvements and positive results again.
I will definitely be continuing my treatments going forward and would highly recommend the team for their professionalism, knowledge, and friendly approach.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Lazer

I have just finished my first session of Lazer and wow. My initial appointment went so smoothly I didn’t hesitate for Milisa to complete my treatment. She is very professional and also very caring as she was doing my Lazer she made sure I was comfortable. She really does make me feel like I have left my skin in good and professional hands.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Doctors that actually listen and want…

Doctors that actually listen and want what’s best for your health not the NHS budget. Welcoming environment, my doctor helped me find the right medication and walked me through every step of the way. Would really recommend- especially Dr Aya!!

12 September 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

Friendly staff, fast and efficient treatment

I have been coming to sk:n Harley Street for a long time and I have always had a good experience. Meg was efficient and gave some helpful advice. There is always a welcome for customers.

8 September 2026
Unprompted review
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Reply from SK:N

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

Rated 5 out of 5 stars

Jodat is a professional practitioner

Jodat is a professional practitioner. I have seen incredible result after having treatment with her.

11 September 2026
Unprompted review
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Reply from SK:N

Your positive review means a lot to us! Thank you for trusting us with your skincare needs.

Rated 5 out of 5 stars

Milisa is very nice and kind and she…

Milisa is very nice and kind and she does my skin treatment one step at a time as she knows about my pain intolerance being low. She is very patient too. Thank you so much 😊 I recommend.

9 September 2026
Unprompted review
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Reply from SK:N

We’re so happy to hear that you had a fantastic experience with Milisa! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

Brilliant service as per usual

Brilliant service as per usual. All the team at the Wall branch are great.

10 September 2026
Unprompted review
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Reply from SK:N

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

Rated 5 out of 5 stars

Visited to have a cyst removed

Visited to have a cyst removed. From start to finish with Lisa at reception,I was made welcome which help to put me at ease. Debbie the practioner, was very experienced and her assistant Suzanne was friendly. They explained the procedure and what to expect. It was quick and painless, information was given on how to care for my wound. If youre looking to have something cosmetic done I would recommend Snowberry cosmetic in Melksham.Thank you

9 September 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for taking the time to leave such a glowing review! We’re thrilled that you had a great experience and that you’re happy with your results. Our team is always here to assist with any future needs or questions—see you at your next appointment!

Rated 5 out of 5 stars

Skn Birmingham Edgbaston is wonderful I…

Skn Birmingham Edgbaston is wonderful I swear by this clinic for my laser. Today, I was treated by lovely Emma. She was amazing, made me feel so comfortable and constantly kept checking in on me throughout the treatment. I would 100% recommend Emma and the clinic because all the practitioners who work here are incredible. Thank you for such a pleasant session.

9 September 2026
Unprompted review
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Reply from SK:N

Wow, thank you for the amazing 5-star review! We’re so glad that you felt well taken care of by Emma and the team. Your satisfaction is our top priority, and we’re grateful for the opportunity to help you achieve your aesthetic goals. We look forward to your next visit!

Rated 5 out of 5 stars

I had my consultation with Aine…

I had my consultation with Aine yesterday and I am so excited to start treatment! She was amazing and very knowledgeable, I look forward to starting!

8 September 2026
Unprompted review
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Reply from SK:N

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Rated 5 out of 5 stars

In-depth expert explaination.

I had a mole check recently with Dr Tracy at the Nottingham branch. I was delighted with the service. From start to finish I was looked after. My concerns about moles that don't look right and seem to follow the ABCD guidelines but which a doctor has previously told me are not of concern were dealt with in detail. Dr Tracy fully explained to me what was going on with these and I feel very reassured. So its been an excellent experience for me.

28 August 2026
Unprompted review
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Reply from SK:N

We’re so happy to hear that you had a fantastic experience with Dr Tracy! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

Kathrine at the Norwich clinic is just…

Kathrine at the Norwich clinic is just amazing. The way she has helped and supported me with my skin has been fantastic, and I genuinely couldn’t recommend the clinic enough. Everyone is so kind and patient, and they take the time to explain everything in such a gentle and reassuring way. Going to appointments with a bare face isn’t always easy, especially when you can feel quite vulnerable about your skin, but Kathrine is always so calm, relaxed and understanding. She immediately puts you at ease and makes you feel completely comfortable. I’m so grateful for all the support and care I’ve received from Kathrine, I really couldn’t recommend her and the clinic highly enough.

8 September 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re so happy to hear that you had a fantastic experience with Katherine! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

Amazing results and someone I genuinely trust

As a male, I was initially quite nervous and not very confident about starting laser hair removal, but Emma made me feel completely comfortable from the beginning.

Before choosing Emma, I actually went to three other places for consultations. What stood out about Emma was how knowledgeable and thorough she was. She took the time to explain the different types of laser machines, how they work, and what was most suitable for my skin and hair type. I never felt rushed or pressured into booking anything.

Emma also gave me some extremely valuable advice about a facial treatment I was considering having elsewhere. She explained why she didn't believe it was suitable for my skin and why it could potentially affect my beard hair. I went away and did my own research afterwards, and everything she had explained to me was completely right. I'm genuinely grateful I spoke to her before going ahead, as my face and beard are obviously not something I would want to take unnecessary risks with.

I originally started laser with Emma on just one area, but the results have been so good that I've since purchased treatment for another four areas. That probably says more than anything else about how much I trust her and how pleased I've been with my results.

Every appointment is relaxed, we always have a laugh, and I've never felt uncomfortable or rushed. Emma has really helped with my confidence throughout the whole process.

I wouldn't go anywhere else for my laser hair removal now and would absolutely recommend Emma, particularly to any men who might feel nervous or self-conscious about starting treatment.

14 August 2026
Unprompted review
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Reply from SK:N

Thank you so much for the wonderful review! We're thrilled to hear that your experience with Emma was exceptional. Our team is dedicated to providing the best care and results, and we truly appreciate your trust in us. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Always a great experience when seeing…

Always a great experience when seeing the team at Nottingham. All staff give great advice and the products are great. It’s a very relaxed friendly atmosphere. Would highly recommend to anyone who is looking for help with anything skin related.

15 August 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

Hydrafacial with Harriet

I had my second hydrafacial with Harriet. The facial left my skin looking glowy and amazing and Harriet gave great product and post-treatment advice.

4 September 2026
Unprompted review
SK:N logo

Reply from SK:N

Thanks for the amazing review! We’re so glad we could meet your expectations.

Rated 5 out of 5 stars

Comprehensive information

Comprehensive information, excellent treatment and aftercare delivered with care and professionalism.

2 September 2026
Unprompted review
SK:N logo

Reply from SK:N

We truly appreciate your feedback! It’s wonderful to know you’re happy with our services.

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