SK:N - Weybridge Baker Street Reviews 28

TrustScore 4 out of 5

4.2

11-15 Baker Street, Weybridge, KT13 8AE Weybridge, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Jodat is incredibly professional and friendly! I have had a dozen laser facial hair removal sessions with Jodat and she always maintains a high standard of cleanliness. I feel comfortable and taken ca... See more

Company replied

Rated 5 out of 5 stars

I’ve had laser treatment with Leanne at the Weybridge clinic for several months and currently part way through my course of treatments. Leanne is highly professional, experienced and friendly and put... See more

Rated 1 out of 5 stars

I paid a deposit for a treatment. I was not advised my appointment was cancelled - in fact I was sent an appointment reminder on 14th July, also telling me their policy if I failed to show up. Arrived... See more

Company replied

Rated 5 out of 5 stars

The team at Weybridge really made me feel at east for my first time getting a facial. I did not know anything about skin care but Chloe and Paige were really informative and explained everything s... See more

Company replied


Company details

  1. Skin care clinic
  2. Cosmetics shop
  3. Private hospital

Written by the company

SK:N is the country's leading skin clinic offering more highly medically trained staff than any other chain of clinics. We also pride ourselves on having the most regulated treatment approach in a meticulously clinical environment - nationwide. No one offers more specialised skin treatments, from mole excisions to anti-ageing injectables, tattoo removals to facial resurfacing, or uses more advanced technology to do so.


Contact info

  • 11-15 Baker Street, Weybridge, KT13 8AE, Weybridge, United Kingdom

  • 020 7068 0765

4.2

Great

TrustScore 4 out of 5

28 reviews

5-star
4-star
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1-star

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Jodat is a highly recommended practitioner

Jodat is incredibly professional and friendly! I have had a dozen laser facial hair removal sessions with Jodat and she always maintains a high standard of cleanliness. I feel comfortable and taken care of.

6 March 2026
Unprompted review
SK:N - Weybridge Baker Street logo

Reply from SK:N - Weybridge Baker Street

We truly appreciate your feedback! It’s wonderful to know you’re happy with our services.

Rated 5 out of 5 stars

Leanne at Skin Clinic in Weybridge

Leanne at Skin Clinic in Weybridge has been absolutely fantastic. She’s highly professional, meticulous with record-keeping, and ensures that every practitioner is fully informed about my treatment plan. Her calm and reassuring manner puts me at ease before, during, and after what can be quite a painful and intrusive procedure. Thanks to Leanne, I feel genuinely cared for and confident in the clinic’s approach. She has completely restored my faith in Skin, and I wouldn’t hesitate to recommend her to anyone seeking expert care in a supportive environment.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Leanne is always excellent!

Leanne is always excellent!! She’s consistently been great, thorough and precise. She makes the laser process very fast and comfortable.

Overall fantastic and a credit to the SK:N team!

- Raveena

19 September 2025
Unprompted review
Rated 5 out of 5 stars

10/10 for Weybridge Skn clinic

I’ve had laser treatment with Leanne at the Weybridge clinic for several months and currently part way through my course of treatments. Leanne is highly professional, experienced and friendly and put me at ease from the first session! I’m already seeing great results and it’s been worth every penny. I’ve also spoken to several members of staff who are equally lovely. I look forward to having other treatments there in the near future.

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful experience

I had some forehead Botox at the Weybridge clinic.

The “doctor” clearly wasn’t listening, and I should have paid attention to the fact that despite claiming to be a medical doctor she had never heard of a very mainstream medication.

I was nervous, and asked for a very minimal amount and minimal effect. I repeated this request as she was about to inject and she’d clearly already forgotten.

I had appalling bruising - a large swelling with green discolouration like a huge bruise. The longer term effects have been worse. My entire brow has drooped and those that know me keep asking why I look so tired/upset/angry.

I called the clinic with my concerns and was told I couldn’t see a different doctor for a review for a month. They did then offer an appointment with a nurse at an alternative clinic, but when I went for this appointment the nurse had no idea I was unhappy, and never having met me before felt able to tell me “it doesn’t look that bad and there’s nothing I can do anyway”

I appreciate there are risks of poor outcomes with any procedure, but the aftercare after such a disastrous result has been absolutely shocking. Additionally, these risks were not covered verbally with the initial doctor, although I suspect were written in the huge document on the iPad I had to sign before the procedure.

There have been phone calls and apologies, but this company should be ashamed of themselves.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Jodat is a great practitioner

Jodat is a great practitioner, she provides me with good products information and excellent explanations. I am so happy with her. I have recommended her service to my friends and family. Once I have missed my appointment and she kindly rescheduled it for a same day.
Thank you dear Jodat! Vera

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Leanne is a credit to the company

Leanne is a credit to the company; extremely good at her job, super efficient and a pleasure to deal with. I know I'm in excellent hands when I have a treatment with her and I'm so glad that she comes over to the Weybridge branch.

27 June 2025
Unprompted review
Rated 2 out of 5 stars

Not great!

After the liquidation of Sk:n I received an email with an offer of money off a treatment. However the new clinic in Weybridge did not honour this.
The Dr. they said I would see is not the one I saw but worse than that I had a consultation and 2 weeks later she could not remember me!! She didn't bother to refer to her notes as a reminder and asked the same questions. I was not filled with any confidence.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Lovely clinic in weybridge

Lovely clinic in weybridge. Very looked after. Thank you

3 May 2025
Unprompted review
SK:N - Weybridge Baker Street logo

Reply from SK:N - Weybridge Baker Street

Hi Bobby,

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

Your sk:n team

Rated 5 out of 5 stars

Lovely team in weybridge

Lovely team in weybridge, helpful and informative. Definitely seen improvements to my acne after first two treatments.

4 April 2025
Unprompted review
SK:N - Weybridge Baker Street logo

Reply from SK:N - Weybridge Baker Street

Hi,

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with us. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Your sk:n team

Rated 5 out of 5 stars

Great experience at SKN Weybridge

Lina Saeed Was very professional and very welcoming. She did all my appointments and was really great! All the staff we spoke too were lovely too!

15 March 2025
Unprompted review
SK:N - Weybridge Baker Street logo

Reply from SK:N - Weybridge Baker Street

Hi AJ,

We’re so happy to hear that you had a fantastic experience with our team! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Your sk:n team

Rated 5 out of 5 stars

I have been a Skiin loyal customer for…

I have been a Skiin loyal customer for over a year. I was a bit shocked when they went into administration buy went back to them and found out the staff I used to see are still there. They fill me up with confidence and I'd go wherever they are because they are honest. Page and Chloe.

16 January 2025
Unprompted review
SK:N - Weybridge Baker Street logo

Reply from SK:N - Weybridge Baker Street

Hi Carmen,

Your positive review means a lot to us! Thank you for trusting us with your skincare needs.

Your sk:n team

Rated 5 out of 5 stars

Amazing treatment and staff

Had the Hydrafacial and it was amazing. Great staff everyone was lovely!

21 November 2024
Unprompted review
SK:N - Weybridge Baker Street logo

Reply from SK:N - Weybridge Baker Street

Hi Pushpinder,

Thank you for your kind words. We look forward to having back in our Weybridge clinic in the future.

Your Sk:n team

Rated 5 out of 5 stars

hydrafacial

I got a hydra facial today for the first time and my skin felt so smooth and refreshed. My face was glowing after! Such a friendly and warm team.

21 November 2024
Unprompted review
SK:N - Weybridge Baker Street logo

Reply from SK:N - Weybridge Baker Street

Hi Sosan,

Thank you taking the time to provide us with your feedback. we are very happy to learn that you enjoyed your first HydraFacial, and we look to seeing you in the future for any treatment needs at our Weybridge Clinic.

Your sk:n team

Rated 5 out of 5 stars

The team at Weybridge really made me…

The team at Weybridge really made me feel at east for my first time getting a facial.

I did not know anything about skin care but Chloe and Paige were really informative and explained everything step by step and I left feeling glowing, cleansed and rejuvenated!!!!

21 November 2024
Unprompted review
SK:N - Weybridge Baker Street logo

Reply from SK:N - Weybridge Baker Street

Hi Francis,

Thank you for your amazing review.

We are very proud of our expert practitioners, and will be sure to pass on your kind words to the Weybridge team.

Your sk:n team

Rated 1 out of 5 stars

Unreliable and overpriced

I paid a deposit for a treatment. I was not advised my appointment was cancelled - in fact I was sent an appointment reminder on 14th July, also telling me their policy if I failed to show up. Arrived on 17th July and the clinic was shut. Deposit not returned to me, so sadly, I won’t be parting with any more money with this company, due to lack of trust this could happen again. I’ve found an alternative practitioner who is far more cost effective.

17 July 2024
Unprompted review
SK:N - Weybridge Baker Street logo

Reply from SK:N - Weybridge Baker Street

Dear Helen,

We are sorry that you felt that you must leave this review.

We acknowledge the situation that you find yourself in and the disappointment that you will be feeling regarding the sudden closure of the sk:n clinics on 17th July 2024 when the Sk:n Group went into liquidation.

Since then, Lorena Cosmetics Holdings SPV Limited purchased the business assets only from the Sk:n Group.

I can confirm that Lorena Cosmetics Holdings SPV Limited have been made aware that a number of clients did not receive any communication from The Sk:n Group. However, we note that a number of clients received emails on 17th July 2024 confirming that they had ceased trading and that they were unable to fulfil upcoming appointments. It is disappointing that you did not receive this communication.

We have worked hard to recruit as many of the previous companies’ employees as we recognise that they are best placed to serve the existing clients. Along with our expertise in delivering a high level of patient care and satisfaction, we are committed to improving on the service level that clients were provided. We actively encourage you to support the staff we have offered employment to through entrusting them with your healthcare needs.

If you have been left out of pocket by the sudden closure of the sk:n clinics on 17th July 2024 when the Sk:n Group went into liquidation, you may be able to reclaim the funds. For treatment purchased with a credit or debit card, there may be potential option to recover your money through your banking provider and we recommend contacting them directly at the earliest opportunity.

Alternatively, further information for creditors can be found on the Gov.UK website (https://www.gov.uk/government/news/five-skn-group-companies-in-liquidation-information-for-patients-employees-and-creditors). You will be required to register as a creditor and complete a Proof of Debt form which should then be emailed to skn-hmg@insolvency.gov.uk. I can confirm that the court have appointed Official Receiver, Joseph Sullivan, as liquidator of the Sk:n Group.

We sincerely hope that you can successfully reclaim any funds which you are due regarding procedures not performed. We also hope that you will elect to choose sk:n clinics and our fantastic patient focused employees for any future treatments that you wish to undertake.

If you would like to schedule an appointment, please call on 0333 014 1666.

Your sk:n team

Rated 1 out of 5 stars

Charged me and the place has gone bust

Charged me and the place has gone bust. I have an ongoing dispute raised

20 July 2024
SK:N - Weybridge Baker Street logo

Reply from SK:N - Weybridge Baker Street

Dear Customer,
We were only made aware on the 17th via video call when all staff were made redundant and asked to leave.

To make a claim, please contact - https://www.gov.uk/government/news/five-skn-group-companies-in-liquidation-information-for-patients-employees-and-creditors#:~:text=Information%20for%20patients%20and%20their,Group%20of%20companies%20in%20liquidation.&text=Winding%2Dup%20orders%20were%20made,on%20Thursday%2018%20July%202024.


Kind regards,
Sk:n team

Rated 1 out of 5 stars

Very disappointed!

I drove 45 mins to my appointment for a facial, to arrive to a sign on the door that said this business had closed down two days before. So i have lost the money paid in advance for a block booking of facials, time and petrol costs for my 1.5 hour round trip - very disappointed to say the least!!

19 July 2024
SK:N - Weybridge Baker Street logo

Reply from SK:N - Weybridge Baker Street

Dear Customer,
We were only made aware on the 17th via video call when all staff were made redundant and asked to leave.

To make a claim, please contact - https://www.gov.uk/government/news/five-skn-group-companies-in-liquidation-information-for-patients-employees-and-creditors#:~:text=Information%20for%20patients%20and%20their,Group%20of%20companies%20in%20liquidation.&text=Winding%2Dup%20orders%20were%20made,on%20Thursday%2018%20July%202024.


Kind regards,
Sk:n team

Rated 5 out of 5 stars

I have been seeing Dr Toni for a number…

I have been seeing Dr Toni for a number of years now. I trust her 100%. Her advice regarding what’s needed is always spot on and the results have always been excellent. She’s lovely and I can’t sing her praises highly enough

23 May 2024
SK:N - Weybridge Baker Street logo

Reply from SK:N - Weybridge Baker Street

Dear Sally,

We are so pleased to hear you had a good experience and results at our Weybridge Baker Street Clinic and that the team are doing such a good job.

We do hope you continue to enjoy your skin journey.

Kind Regards,
sk:n team Donna

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