Run away
I wish I had anything positive to share about this place. But other than its convenient location, I don't. From a coworking space, you expect a few basics: reliable internet, affordable accommodations, and a communicative staff that fosters community.
Here? The internet has gone down three times in the last 2 months (with no financial concessions from Regus). More than 90 days before the end of my contract, I got an auto-renewal notice with a nearly 40 percent price increase. And the revolving door of staff either don't communicate well or don't do anything to contribute to a positive community culture.
Don't say I didn't warn you.
Reply from Spaces - 1015 15th Street
Hi Steve,
We have received great feedback about the quality of our service, and I apologise if you’ve experienced any inconvenience.
We immediately checked your comment regarding the internet service with your centre team, who confirmed they have provided you with an alternative while the fixing work is going on. We deeply apologise for this.
We understand your concerns regarding the renewal pricing; however, the adjustment reflects necessary changes in line with current market conditions, ensuring we continue to deliver the quality and service our customers expect.
We confirm that your current agreement will expire on 30 September 2025.
Should you require further information or support in this matter, please contact our team member directly
We appreciate your business.
Regards,
Lorraine Brule
Global Customer Service at Spaces