Spaces - 2 Ncondo Place Reviews 12

TrustScore 4 out of 5

3.9

2 Ncondo Place, Ridgeside, Umhlanga Ridge, 4320 Durban, ZA


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Rated 5 out of 5 stars

The staff is always willing to help and go the extra mile with a smile on their faces. facilities are always clean and wonderful environment to work in.

Company replied

Rated 4 out of 5 stars

The service is great and facilities work consistently. However, it could be improved by the ablution facilities being cleaned and consumables replenished more. I had some billing issues whic... See more

Rated 2 out of 5 stars

We rented office space at Spaces Umhlanga for one year. The workspace itself is decent, clean, and in a good location, and during our stay the facilities were generally fine. However, our expe... See more

Company replied

Rated 5 out of 5 stars

everything was top quality, from the reception the staff is welcoming. The space is professional and offices have enough space. the internet is fast, my overall impression was amazing.


Company details

  1. #6 of 6 best companies in Commercial property estate agent

Written by the company

Spaces is a full service, creative working environment with a unique entrepreneurial spirit, where ideas develop, businesses build and relationships evolve.


Contact info

  • 2 Ncondo Place, Ridgeside, Umhlanga Ridge, 4320, Durban, South Africa

  • 318197700

3.9

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The staff is always willing to help and…

The staff is always willing to help and go the extra mile with a smile on their faces. facilities are always clean and wonderful environment to work in.

30 April 2026
Spaces - 2 Ncondo Place logo

Reply from Spaces - 2 Ncondo Place

Hi Pierre, thank you so much for your kind review. We’re delighted to hear the team’s willingness to help and positive attitude make such a difference to your experience. We’re also pleased you’re enjoying the clean facilities and wonderful environment to work in!

Rated 2 out of 5 stars

Good Office Space, But Terrible Experience Getting Our Deposit Back

We rented office space at Spaces Umhlanga for one year. The workspace itself is decent, clean, and in a good location, and during our stay the facilities were generally fine. However, our experience at the end of the lease has been extremely disappointing.

We decided not to renew because the space no longer fits our business needs, which is normal when a company grows and requirements change. What is not acceptable is the way our deposit refund has been handled.

We have been chasing our deposit since October 2025, and to this day we are still receiving vague, unhelpful, and unacceptable responses. Every follow-up results in another delay, another excuse, or no clear answer at all. For a company that promotes itself as professional and business-friendly, the administration around refunds is very poor.

Holding a client’s deposit for months after the lease has ended is simply not acceptable. It creates unnecessary stress and wastes time that businesses do not have.

Based on our experience, the office space itself is fine, but be very careful when it comes to deposits and end-of-lease processes. The lack of urgency and poor communication has left a very negative final impression.

15 March 2026
Unprompted review
Spaces - 2 Ncondo Place logo

Reply from Spaces - 2 Ncondo Place

Hi Melody,
I am sorry to hear of your dissatisfaction.
We understand how important it is for you to receive your retainer refund promptly, and we sincerely apologise for the delay. According to our records, your refund was processed on 16 February 2026. However, since it has not yet reached you, we are treating this matter as a priority. A dedicated member of my team will continue to keep you updated until the issue is fully resolved.
Best,
Lorraine Brule
Global Customer Service at Spaces

Rated 4 out of 5 stars

Good experience

The service is great and facilities work consistently.

However, it could be improved by the ablution facilities being cleaned and consumables replenished more.

I had some billing issues which seem to be resolved.

Overall above average experience.

The staff (Pat, Michelle and Sashni) are excellent in that they're very very helpful and responsive.

26 September 2025
Rated 5 out of 5 stars

Exceptional staff

Exceptional staff: Pat and Mandisa, as well as Marlene and Clair always go out of their way to create an optimal work environment for my staff and clients.

23 July 2023

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