Stokers Furniture Reviews 

I can only rate on the experience and purchase of some furniture and I was more than pleased. Wasn't rushed and shown the full material swatches by the sales assistant Andy Short

Excellent service! Visited the Chester store to buy new sofas. No pushy sales people, just there when you need help and advice. We were helped by Steve wood, very polite and helpful. Thanks so much for your help

We were helped by Steve Wood to make decisions about our sofa purchase and found him to be knowledgeable and helpful with a good dose of humour thrown in for free! All the staff were attentive but allowed freedom to roam alone and think. A lovely shop and a welcome free cup of coffee. Thanks
Andrew & Dora

I visited the Chester store on Thursday and was approached by Julie Williams who asked if she could be of assistance. I told her I was looking for a specific design and she was able to take me to a sofa in the range I had been looking at on the website. Julie was very understanding especially as I'm hard of hearing.
Happy with my purchase I signed the relevant paperwork and headed back home. I look forward to receiving my two sofas in the coming months.

Courteous and helpful without being pushy. Very knowledgable on in depth options Jenny excelled.
Made shopping a pleasure. Contact with real people so absent from the marketplace today.27
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We have recently ordered a 3 piece suite from Stokers of Chester. A fantastic store with amazing choices. Mike Williams was brilliant. A genuine lovely guy who assisted us but with no pressure selling. He has fantastic knowledge of all the stock and his help and advice was really appreciated. He gave us space and time to ensure we made the right decision. Thanks Mike, we'll be back!!!

Very helpful advice and support from Carl for a slightly complicated issue with an existing chair. Really went to trouble to source the appropriate information and a solution for us. Very grateful. Thanks

Love Stokers, it's our go to whenever we need anything new for the house or garden, lots of choice and always good quality.
The staff are always friendly and helpful, this week we purchased a new mattress and two foot rests , Carl Sixsmith was super helpful and knowledgeable about the different mattresses , once again a great experience at Stokers

Visited Chester store in May. Big store with loads of furniture choice. Dealt with Martin. No pressure, helped us with decision making and seemlessly amended our order correctly when we got home and realised one sofa would be too big. Very easy to deal with, got everything right first time and then the sofas were even ready for delivery one month early which was brilliant. The guys who delivered them were on time, commuincated well and were very respectful of our property. The whole process from shop to delivery to our home was absolutely first class. Well done Stokers, Martin, Tom & Stuart, and thank you. We were amazed how good it was.

Upon being recommended this store by my mum who has just ordered her new sofa from here, we went in today to have a browse. The store is huge, spacious and has such a vast range of sofas to choose from. Mark Cain was assigned by the female manager to help us, and he was so lovely, down to earth and did not pressure us into a sale at all. We decided to take the leap and buy a beautiful corner sofa and Mark was super helpful. Highly recommended.

Jennifer Bedworth sales person was very helpful,knowledgable polite and helpful .I would highly rate jenny as salesperson who is an asset to your company.Service was excellent not pushy and order went through easy

Went to just see some sofas mark cain come over we explained what I was looking for he pointed out a few he left us to look no pressure then when we found what we liked he was more than helpful and because of that i brought a sofa of him couldn't wish for such a stress free experience thank you mark cain

First visit to stokers and was very impressed with the amount of the choice of sofas and furniture that were available to view.
Spent some time having a look around, me and my husband found a sofa that we were both was looking for.
The service was good from Andy, he was not pushy in anyway but then from our chat, he has lots of experience, so that was appreciated. Happy with outcome, look forward to receiving sofa on time as this was also a factor in our purchase.

Well deserving of their 5* rating. Enjoyed brilliant customer service in their Chester store and they were happy to keep our sofa in a warehouse until our house was ready to move into

We had visited the store last week and were impressed with the wide choice and helpfulness of Martin. We visited other stores but returned to purchase our sofa’s this week. Martin was very patient explaining the various materials and colour choices in the sofas that we had chosen. He really guided us through the process and explained how to care for our purchases. We would recommend Martin and his colleagues at Stokers to our friends. We are looking forward to our purchases being delivered. Excellent customer service.

Salespeople are friendly & most importantly do not put pressure on customers to hurry & buy. This was particularly true of Martin .

Andy was very helpful and was very knowledgeable. Informative, and not pushy. We placed an order and look forward to Stokers keeping us up to date with the progress of our order.

Always been looked after at stokers,
excellent after sales, Andrew was really helpful and left us to decide. We were also able to order new seat cushion covers for our other settee which was great.

I cannot praise Stokes highly enough, every part of there service has been excellent, we had expected Stokes to be more expensive but the bed we purchased was very competitively priced. From the salesman Peter Thackery who was very helpful without being pushy and completed all the paperwork without any fuss. We were kept up to date through the order process about delivery, our bed arrived exactly when they said it would, the two delivery men were polite and just got on with the job with minimum disturbance.
Very impressed with the company and would defiantly use them again.

Went to Stokers, Chester through my neighbours recommendation and wow the shop was much bigger than I had envisaged, what an enormous amount of furniture. The staff leave you to look around and sit on the sofa’s and do not bother you which is great. After selecting the sofa I wanted Martin the sales guy was very good in explaining everything to me. All in all I give this store & Martin 5 stars.
ps whilst I was there I saw a picture that caught my eye and just had to have it and I included that with my purchase
Highly recommend