Good quality products and helpful staff.
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Received the T Shirt on time , it’s a Birthday present for my Grandson I’m sure he will like it I’ve used Super Dry before and definitely recommend this site , love the paper bag it comes in.
Company replied
Staff were friendly, helpful and helped me find exactly what I wanted including something I thought had been discontinued! Great customer service all round and particularly to the person who helped me... See more
Great fitting and design. Would love to buy more designs in same pattern. Cloth was little thin but I wonder thats ok considering the summer
Company details
- #450 of 622 best companies in Clothing Shop
- #191 of 241 best companies in Men's clothes shop
- #28 of 36 best companies in Outerwear Shop
- #42 of 66 best companies in Streetwear store
- #182 of 257 best companies in Ladies' clothes shop
About Superdry - Newbury
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit G 20, Parkway Shopping Centre, RG14 1AY, Newbury, United Kingdom
- 01635 580003
4.6
Excellent
22 reviews
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Good quality products and helpful staff.
26 March 2025
Great product and service
29 December 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great product
1 August 2022
Reply from Superdry - Newbury
Hello,
Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Ordered in store as my size could only…
Ordered in store as my size could only be done online, service was great quickly recieved and great quality
5 January 2022
A+ Company
Never a problem with Superdry, great quality clothing , frequent updates from order to delivery , free delivery too , probably one of the best online service I’ve received from a company each and every order …
13 August 2021
Great fitting and design
Great fitting and design. Would love to buy more designs in same pattern. Cloth was little thin but I wonder thats ok considering the summer
21 July 2021
Great items
Great items size wise spot on. Good quality and excellent price in the sale. Speedy delivery.
19 July 2021
Very quick dispatched would recommend
28 May 2021
Excellent service all round
Excellent service all round, especially from Toni, from retail shop in Parkway, Newbury, Berkshire.
17 May 2021
Great fit and excellent quality
Great fit and excellent quality. I especially like the zip pockets,no more loosing keys and loose change. I’ve ordered another pair in black.
17 May 2021
Staff were friendly
Staff were friendly, helpful and helped me find exactly what I wanted including something I thought had been discontinued! Great customer service all round and particularly to the person who helped me. The products I purchased are excellent quality - so much so that I bought 4 in total!
9 May 2021
Bought a Yellow hoodie
Bought a Yellow hoodie. Nice quality and fits well. Quick delivery too.
7 May 2021
very good service
4 May 2021
Very loose around skeleton. Not properly fitting.
Fitting is like i need to put cotton around my head to fitt this around my skeleton.
Very loose
4 April 2021
Reply from Superdry - Newbury
Hi,
We are sorry to hear of your unhappiness with the sizing of our products.
As there are no official British guidelines on sizing, interpretations do vary between companies. Superdry is notoriously a slim fitting brand, which may mean that some customers do choose to go up a size compared to when they shop with other retailers.
It is also possible for two products of the same size to differ slightly in size depending on how each item is designed to fit. For example, two T-shirts in a size M will fit differently if one is a slim/tailored fit and the other is designed to be a box/baggy fit.
We still however want it to be easy for our customers to pick the right size for them, so we regularly run ‘fit’ sessions to ensure our sizing is consistent and in line with the rest of the market as possible. We also include a ‘fit finder’ on each product page on our website to help our customers pick the correct size when shopping online.
We welcome all customer feedback and appreciate that the time you have taken to review us. It is through feedback such as yours that we can address areas for improvement and continue to meet our customer’s needs.
Kind regards,
Superdry Care
Received the T Shirt on time
Received the T Shirt on time , it’s a Birthday present for my Grandson I’m sure he will like it
I’ve used Super Dry before and definitely recommend this site , love the paper bag it comes in.
1 April 2021
Reply from Superdry - Newbury
Hi,
We're glad to hear that you're happy with your item, and we hope you continue to shop with us in the future!
Thank you for your feedback,
Superdry Care
I absolutely love it
I absolutely love it ! It’s nice and big ! Also put my yoga mat in and wouldn’t fall out ! Good quality!
28 March 2021
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