Superdry US Reviews 

30,524
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 477 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the durable quality and premium materials of the clothing, noting that many garments easily last for years. Many people also appreciate the fast shipping times, helpful service experiences, and comfortable fit for everyday wear. Some reviewers were not happy with confusing sizing differences between regions and missing items arriving in tattered packages. Consumers also mentioned significant difficulties trying to contact customer support for assistance with unfulfilled orders and delayed shipments. Others experienced frustration regarding expensive return fees and unhelpful responses when dealing with unresolved shipping problems.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a split opinion on quality and fit. While some... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are built to last and... See more

Order

Customers had negative experiences with order fulfillment and customer service. Consumers report missing... See more

Delivery service

Clients share ambiguous opinions on delivery service, showing a significant split in their experiences. Many... See more

Customer service

Consumers find customer service to be a source of immense frustration. Reviewers consistently report that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I bought $300 worth of merchandise. I paid for delivery. Some of the items didn't fit, so I had to return them. I had to pay for delivery - and a FedEx bag to send them back properly. I spent an ext... See more

Rated 3 out of 5 stars

Placed a complete order, then resulted to be the uk site. Had to start again on /us added some products to cart, there were different, then you removed as result of out of stock. Ended up buying just... See more

Rated 3 out of 5 stars

here is my honest opinion. you guys make some good stuff, like i wear superdry daily....BUT you have a real problem with sizing like some of your shirts are XL and fit perfect, then ill wear a small i... See more

Rated 3 out of 5 stars

The material feels rough, and I don't like how it drapes. Didn't seem that way in the photos. Very casual versus the structured shirt I was looking for as work attire.



Company details

  1. Beauty & Well-being

Written by the company

Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.


Contact info

3.4

Average

TrustScore 3.5 out of 5

31k reviews

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3.4

All reviews

(30,524)

471 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality and incredibly fast…

Excellent quality and incredibly fast delivery! We’ve ordered from them before, and some of our shirts are still in great condition after four years of regular use, which really says a lot about the quality. Our latest order arrived very quickly and, once again, the shirts look and feel fantastic. Reliable service, great quality, and products that truly last. Highly recommended!

11 August 2026
Rated 3 out of 5 stars

Us site

Placed a complete order, then resulted to be the uk site. Had to start again on /us added some products to cart, there were different, then you removed as result of out of stock. Ended up buying just 1 product

15 July 2026

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