Superdry US Reviews 

30,522
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 480 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the high quality of the clothing, noting that jackets and sweaters are built to last and keep them warm during cold winter days. People also appreciate the stylish designs, noting that items arrive quickly and fit well when chosen correctly. Some reviewers were not happy with sizing inconsistencies across different regions and unclear fit guidelines. Shoppers also experienced frustrating delivery delays, missing items, and difficulties reaching customer support when problems arose. Additionally, a few buyers mentioned receiving products with security tags still attached or minor damages.

What people talk about most

Product

Users describe ambiguous interactions with product, expressing mixed experiences regarding sizing and item... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the outstanding materials and overall... See more

Order

Consumers express deep frustration and disappointment regarding their order experiences. Reviewers frequently... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. On one hand, many reviewers praise... See more

Customer service

Clients share negative opinions on customer service, expressing widespread frustration over unreachable... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Placed a complete order, then resulted to be the uk site. Had to start again on /us added some products to cart, there were different, then you removed as result of out of stock. Ended up buying just... See more

Rated 3 out of 5 stars

I bought $300 worth of merchandise. I paid for delivery. Some of the items didn't fit, so I had to return them. I had to pay for delivery - and a FedEx bag to send them back properly. I spent an ext... See more

Rated 3 out of 5 stars

here is my honest opinion. you guys make some good stuff, like i wear superdry daily....BUT you have a real problem with sizing like some of your shirts are XL and fit perfect, then ill wear a small i... See more

Rated 3 out of 5 stars

The material feels rough, and I don't like how it drapes. Didn't seem that way in the photos. Very casual versus the structured shirt I was looking for as work attire.



Company details

  1. Beauty & Well-being

Written by the company

Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.


Contact info

3.4

Average

TrustScore 3.5 out of 5

31k reviews

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3.4

All reviews

(30,522)

484 reviews in the last 12 months

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Rated 3 out of 5 stars

Us site

Placed a complete order, then resulted to be the uk site. Had to start again on /us added some products to cart, there were different, then you removed as result of out of stock. Ended up buying just 1 product

15 July 2026

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