We went there for my daughter’s ninth birthday with family and friends. She had so much fun when we go there every year to celebrate special occasions. I would recommend going there. The food is good.... See more
Company replied
Location
Switch locationAvonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP Bristol, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything was great except for there being no size 7 bowling ball which meant I had to use either size 6 (too light) or size 8 (too heavy). I've not had a problem finding a size 7 on previous visits... See more
Company replied
We went there thinking we could quickly grab some tickets over the counter, but the lovely staff member who assisted us was incredibly friendly and helpful. They directed us to the website, where... See more
Company replied
It was good value for your money including the meal deal which went with it their bought the food out half way though playing ten pin bowling which the grandkids enjoyed
Company replied
Company details
- #1 of 1 best companies in Bowling Alley
- #11 of 12 best companies in Bar
- #1 of 1 best companies in Escape room centre
- #1 of 1 best companies in Laser Tag Centre
- #2 of 4 best companies in Leisure Centre
- #4 of 4 best companies in Video Arcade
Written by the company
Tenpin Bristol sits at Avonmeads Retail Park in St Philips Marsh, easy reach from Bristol city centre, Redcliffe, Bedminster and across South Bristol. With 26 bowling lanes and dynamic LED lighting, there’s space for laid-back daytime games and lively evening sessions alike. First timers, families, groups, students — all welcome. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the vocally confident, Houdini’s Escape Rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Bristol, sorted.
Contact info
Avonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP, Bristol, United Kingdom
- 0333 034 6100
4.1
Great
135 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We went there for my daughter’s ninth…
We went there for my daughter’s ninth birthday with family and friends. She had so much fun when we go there every year to celebrate special occasions. I would recommend going there. The food is good. Cocktails are great. The arcade games are her favourite bit. The staff are always friendly and helpful x
12 September 2026
Reply from Tenpin - Bristol
Hi Tiffany, thank you for your wonderful 5-star review of Tenpin Bristol! We are so pleased to hear that your daughter had such a fun ninth birthday celebration with family and friends. It's fantastic to know that you enjoy visiting us for special occasions and that our food, cocktails, and arcade games are a hit. We're also delighted that our team were friendly and helpful. We hope to see you again very soon! Best wishes - Mel
Booked online which was quick and easy
Booked online which was quick and easy, plenty of car parking in the area. Staff helpful and booked us in quickly. All very clean and tidy. Quiet when we went so nice for our two grandchildren to have a bit of space and not worry about going into other people's lanes.
6 September 2026
Reply from Tenpin - Bristol
Hi Julie
Thank you for your wonderful review! We're so pleased to hear that your online booking was quick and easy, and that you found ample parking. It's fantastic that our staff were helpful and that you appreciated the cleanliness. We're especially glad your grandchildren had plenty of space to enjoy themselves! Best wishes - Clare
Needs more availability of size 7 ball
Everything was great except for there being no size 7 bowling ball which meant I had to use either size 6 (too light) or size 8 (too heavy). I've not had a problem finding a size 7 on previous visits so disappointed this time. It made playing difficult for me.
8 September 2026
Reply from Tenpin - Bristol
Hi Caz,
Thank you for your 4* review at Tenpin Bristol! It's great to hear that you've had such a lovely time whilst on your recent visit to us. However, we are very sorry to hear that have the incorrect sized bowling balls made this very difficult for you. We will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back again soon for hopefully a 5* experience. Best wishes- Steph
Throughly enjoyed our visit as it was…
Throughly enjoyed our visit as it was around 2 years since the last time,
Staff were pleasant and quick when ordering food and drink ..the whole place was in a well kept condition
2 September 2026
Reply from Tenpin - Bristol
HI Mark, thank you for your fantastic 5-star review of Tenpin Bristol! We are so pleased to hear that you thoroughly enjoyed your visit after two years. It's wonderful to know that our team was pleasant and quick, and that you found the whole place in great condition. We hope to welcome you back again soon! Best wishes - Mel
Great Experience. The girls loved it.
Daughter's 13th birthday party. Bowling and karaoke. Lovely staff, great vibe. So fun!
Can't wait to come again.
31 August 2026
Reply from Tenpin - Bristol
Hello, Thank you for the wonderful 5-star review of Tenpin Bristol! We are so happy to hear that your daughter's 13th birthday party was a success with bowling and karaoke. We're also thrilled you enjoyed the great vibe and lovely team, and we can't wait to welcome you back again soon! Best wishes - Mel
10/10 recommended
Booking was easy and quick and great options on get there it was very clean and the staff were great helpful polite overall experience was amazing
31 August 2026
Reply from Tenpin - Bristol
Hi Sarah, thank you for your fantastic 5-star review of Tenpin Bristol! We're so pleased to hear that your booking experience was easy and that you found our location very clean. It's wonderful that our team was helpful and polite, making your overall experience amazing. We hope to see you again very soon! Best wishes - Mel
Great fun
Great fun. A lot of the game machines were out of order. But didnt really spoil our night!
2 September 2026
Reply from Tenpin - Bristol
Hi Jon, thank you for the 5-star review for Tenpin Bristol! We're so happy to hear you had great fun despite some of our machines being out of order. We appreciate your understanding and hope to see you again soon! Best wishes - Rosie
We have a great experience at the…
We have a great experience at the bowling the staff was so lovely and kind and went above and beyond to make for my daughter had a great birthday party thank you so much I really appreciate everything.
2 September 2026
Reply from Tenpin - Bristol
Hello Joanne, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that your Daughter had a great time celebrating her birthday with us. We will pass your lovely comments onto our team. We do hope to see you again soon. Best Wishes - Kimberley
Underwood staffed
Had bowling booked for 5 people but because one person wouldn't eat burger we asked to swap for chicken nuggets but because they couldn't change it I asked to order an additional chicken nuggets which I was told I could do after. So we spent 15 mins trying to order the extra meal on the app but the app was down so then went to order the food but because one person was serving between bookings and bar it took another 20 mins before we got served meaning I had to keep running back and forth to play the bowling. Then the other meals came out just as we got back to the table 15 mins later the extra meal came out. I couldn't enjoy the game at all due to all of this and the stress
19 August 2026
Reply from Tenpin - Bristol
Hello Donna
Thank you for taking the time to leave us a review. We are very sorry to hear about the difficulties you experienced with your food order and the impact it had on your bowling experience. We understand how frustrating it must have been to deal with the app issues and the delays in service. We appreciate you bringing these issues to our attention. Best wishes - Clare
It was good value for your money…
It was good value for your money including the meal deal which went with it their bought the food out half way though playing ten pin bowling which the grandkids enjoyed
26 August 2026
Reply from Tenpin - Bristol
Hi Karen
Thank you for your fantastic 5-star review! We're so pleased to hear that you found our meal deal to be good value and that the timing of the food delivery worked out perfectly for the grandkids' enjoyment. We hope to see you all again soon for more fun! Best wishes - Clare
Easy to book online.
Easy to book online.
Everything went smoothly when we arrived and we all had a great time.
Staff were great.
26 August 2026
Reply from Tenpin - Bristol
Hi Steven
Thank you for your wonderful 5-star review! We're so pleased to hear that booking online was easy and that everything went smoothly during your visit. It's fantastic to know you all had a great time and that our staff were great. We hope to welcome you back again soon! Best wishes - Clare
Food and experience
We had a package what included food we was near the end of our game and food still never arrived the people in next lane arrive 5 min they had food brought out to them I heard one of the women say we didn't even order food and they kept it anyways I spoke to a member of staff and they went to check 10 min later still no staff with an update and our game was over I went and asked the manager who then said our food did come out but was given to the wrong lane amd we had to wait longer for more cooked. Another 15 min later it came we then had to find somewere to sit and the burger was like it had been warmed up in microwave and chips was disgusting. Not great as it was for my daughter birthday so my 6 year old and my neice who was 4 had to wait for food to then not even want to eat it as it was disgusting
20 August 2026
Reply from Tenpin - Bristol
Hello Kayleigh
Thank you for taking the time to leave us a review. We are truly sorry to hear about the incredibly disappointing experience you had during your daughter's birthday celebration, especially with the food order mix-up and the quality of the meal. We understand how frustrating this must have been, and we sincerely apologize for the issues with your food being given to the wrong lane and the subsequent delay and poor quality. Could you please email the details to customer.feedback@tenpin.co.uk and use the subject "Review - Bristol" so that we can look into this and reach out to you directly. Best wishes - Clare
Was so hot me even 8 in the evening me…
Was so hot me even 8 in the evening me and my son left soon as game 2 started really could do with air con
20 August 2026
Reply from Tenpin - Bristol
Hi Carey,
Thank you for your 2* review at Tenpin Bristol! We are very sorry to hear that you've not had a great time whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph
Great Service & We Had a Ball! 🎳 We’ll be back!ould quickly…
We went there thinking we could quickly grab some tickets over the counter, but the lovely staff member who assisted us was incredibly friendly and helpful. They directed us to the website, where we managed to get our tickets without any hassle—and even gave us the heads-up about the Thursday special 😉.
Great customer service, a smooth experience, and yes… we definitely had a ball!
13 August 2026
Reply from Tenpin - Bristol
Hi Julie, thank you for leaving a 4* review of Tenpin Bristol! We're so glad to hear that you received such amazing customer service on your recent visit and took advantage of our amazing online £10 Thursday Deal. See you again soon! Best wishes-Leila
Staff very understanding allowing us to…
Staff very understanding allowing us to arrive late but still have a full time.
They were very pleasant and always obliging.
Booking process very easy.
Great experience
20 August 2026
Reply from Tenpin - Bristol
Hi Richard, thank you for your 5* review of Tenpin Bristol! It seems that we ticked every box which is wonderful to hear. See you again soon! Best wishes-Leila
This was a pleasant experience for…
This was a pleasant experience for myself and my son.
I had booked 3 games and a meal with drinks, I did not realize this was not included in my booking.
Therefore this was extra cost.
29 July 2026
Reply from Tenpin - Bristol
Hi Noreen, thank you for the 4* review for Tenpin Bristol! We're so glad to hear that you had a pleasant time with your son, but we're sorry for any confusion with your booking. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Bristol', and we can pass this on to be looked into. We hope to see you again soon! Best wishes - Adelaide
Perfect birthday
I celebrated my daughter's birthday on August 2nd. The young women who looked after the party were incredibly kind; the children had a great time bowling, dancing, and eating. I am very pleased with the party and with having chosen Tenpin Bristol.
6 August 2026
Reply from Tenpin - Bristol
Hello there, Thank you for leaving us a wonderful 5* review! We are so pleased to hear that your daughters birthday celebrations were very enjoyable and that all of the children who attended enjoyed the session too. We will pass your feedback onto our team. Many Thanks - Kimberley
Great time had by the whole family in…
Great time had by the whole family in the Houdini room. Great host in Nick who helped the children when required
6 August 2026
Reply from Tenpin - Bristol
Hi Tony, what a lovely 5* review of Tenpin Bristol! We are so pleased a good time was had by all at Houdini's escape rooms and we will be sure to pass all of your lovely feedback on! Best wishes - Mel
Birthday celebration
Birthday celebration. Paid £40 for hour bowling and pizza. Kids loved it spent way more in arcade but thats the norm. Food and drink selection and prices very reasonable. Great experence.
5 August 2026
Reply from Tenpin - Bristol
Hi Tara
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a great birthday celebration with us and that the kids enjoyed the bowling and arcade. It's fantastic to know you found our food and drink selection and prices reasonable. Please come back to see us again soon! Best wishes - Clare
Great service
6 August 2026
Reply from Tenpin - Bristol
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so happy to hear that you enjoyed your recent visit to our Tenpin at Bristol. We do hope to see you again very soon. Best Wishes - Kimberley
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.