Banner for Tenpin - Camberley

Tenpin - Camberley Reviews 

129
TrustScore 4 out of 5

4.1

No 8 The Atrium, Park Street, Camberley, GU15 3GP Camberley, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... See more

Company replied

Rated 3 out of 5 stars

The staff are really friendly and helpful when required. However, there is no AC in the building. This makes bowling and activities much harder as children as getting incredibly hot even hot keeping h... See more

Company replied

Rated 3 out of 5 stars

I liked the venue/staff etc, however only thing that let it down was the burger that was bought with bowling. Chips were great the chicken burger however.. a bun with a slice of breaded chicken inside... See more

Rated 5 out of 5 stars

Easy to book online, enjoyed the special tuesday discount scheme. Nice staff, the place was quite busy ( due to half term holidays) but still able to enjoy your own little team’ space. With discount... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin Camberley is in the heart of town at The Atrium on Park Street, easy reach from Frimley, Farnborough, Aldershot and Fleet — well connected whether you’re coming by car or public transport. With 22 bowling lanes and lane lighting effects, we’re a top spot for families, groups and anyone looking for a fun night in Surrey. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the shower singers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Camberley, sorted.


Contact info

  • No 8 The Atrium, Park Street, Camberley, GU15 3GP, Camberley, United Kingdom

  • 0333 034 6100

4.1

Great

TrustScore 4 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(129)

10,897 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Somewhat called a burger

I liked the venue/staff etc, however only thing that let it down was the burger that was bought with bowling. Chips were great the chicken burger however.. a bun with a slice of breaded chicken inside.. no cheese no salad nothing just the bun with a slice of chicken. I’ll definitely save the money next time.

2 September 2026
Rated 5 out of 5 stars

Fully wheelchair accessible!!

Fully wheelchair accessible!!! 😁

30 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hello KNR,
Thank you for taking the time to rate Tenpin Camberley 5 stars. We are delighted that you were pleased that the centre was fully wheelchair accessible. We look forward to welcoming you back again soon. All the best ~ Laura

Rated 1 out of 5 stars

Lane was sub standard

Lane was sub standard, lane guards remained up and then had to stop because of faults. Very dissatisfied. Will not be coming back.

2 September 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hi Martin, thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced with your lane and the lane guards, which caused disruptions to your game. We understand your dissatisfaction and regret that your visit was not enjoyable. We will ensure your comments are passed on for review and improvement. Please feel free to get in touch with us at customer.feedback@tenpin.co.uk with the subject 'Review - Camberley' where we can make things right. We hope to welcome you back for a better visit in the future! Best wishes - Rosie

Rated 5 out of 5 stars

Good deal bowling and food and nice…

Good deal bowling and food and nice staff for bowling and arcade

2 September 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hello Izzy,
Thank you for taking the time to rate Tenpin Camberley 5 stars. We are so pleased to hear that you enjoyed your recent visit and found our bowling, food, and staff to be great. We hope to welcome you back again very soon! All the best ~ Laura

Rated 5 out of 5 stars
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hello Isla,
Thank you for taking the time to rate Tenpin Camberley 5 stars. We're so happy to hear you had such a fun and easy experience with us! Thank you for sharing your positive feedback. We look forward to seeing you again soon. All the best ~ Laura

Rated 2 out of 5 stars

Unbelievably hot with no air…

Unbelievably hot with no air conditioning (it wasn’t even hot out), our game was cut short because they didn’t explain the ‘rules’ to us and they did nothing to solve the issue. Drinks took an AGE to get to us… overall pretty rubbish experience.

31 August 2026
Rated 2 out of 5 stars

Excessive Prices For What It Is.

The biggest issue during my experience was the price. I was hoping to get a discount that offered half-price for a student, but you cannot apply online so I had to go into the store and apply for it physically. Of course, this discount wasn't valid as I was told it does not apply for the summer holidays. While I don't doubt this might have been mentioned in some kind of T&Cs section on the website, £36 is outrageous for two simple bowling sessions.

This price would make a lot more sense if it were to be apart of the dining package or whatever I was offered to make my experience "more worth it", but unsurprisingly, that also happened to be an excessive price (£40+).

Aside from that, our booth was very unclean upon arrival with left over food and drink on the side table. I was quite disappointed and will more than likely not be returning if it isn't for one of their niche deals that take place on a singular day in the week starting late in the evening.

24 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hello Kara
Thank you for taking the time to share your detailed feedback. We are truly sorry to hear about your disappointing experience, particularly regarding the pricing of our bowling sessions and the student discount policy. We also sincerely apologize for the uncleanliness of your booth upon arrival. Your comments about the dining package pricing and the overall value are noted. We are committed to improving our services and will be reviewing your feedback with our team. Best wishes - Clare

Rated 5 out of 5 stars

Easy to book and order food online

Easy to book and order food online. Got our lane quickly and food arrived promptly. Kids were happy and had lots of fun! Arcade was good too and ticket payout was exciting for them.

26 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hi Tina
Thank you for your fantastic 5-star review! We're thrilled to hear that booking and ordering online was easy, and that your lane was ready quickly with prompt food service. It's wonderful that the children had so much fun with the arcade and ticket payout. We hope to see you all again soon! Best wishes - Clare

Rated 5 out of 5 stars

Efficient and staff very friendly

Efficient and staff very friendly.
Area clean

26 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hi
Thank you for your wonderful 5-star rating! We are so pleased to hear that you found our area clean and our staff friendly and efficient. We look forward to welcoming you back again soon. Best wishes - Clare

Rated 3 out of 5 stars

The staff are really friendly and…

The staff are really friendly and helpful when required. However, there is no AC in the building. This makes bowling and activities much harder as children as getting incredibly hot even hot keeping hydrated. You have spent soo much money renovating that with climate change, keeping these type of areas. Should be much cooler especially when you have gaming equipment

20 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hi Pri, thank you for leaving a review of Tenpin Camberley! We're glad to hear our staff were friendly and helpful but we are very sorry to hear that the temperature of the venue felt too hot! Your feedback is so important to us and so please be assured all will be shared with the appropriate team for future improvements! In the meantime, we do hope this will not stop you from visiting us in the future and we look forward to welcoming you back again soon! Best wishes - Mel

Rated 2 out of 5 stars

Extremely hot!

Extremely hot!! No air conditioning. Affected my child with sensory processing issues, she struggled to play & wanted to lie down. Counter to start the lane should have really started AFTER ordering our drinks. Unable to order water at the lane. Did not want to lose much more time trying to order again. Pizza came out quickly which was good! Lane closed 4 minutes before finish time!

20 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hi there, thank you for leaving Tenpin Camberley a 2* rating and review. We are truly sorry to hear about the heat and the impact it had on your child's experience. We will ensure that your feedback is shared with the correct teams for future improvements to be made and we appreciate you taking the time to let us know how we did. We hope to welcome you back in the future for a much better experience! Best wishes - Rosie

Rated 5 out of 5 stars

Great

Great. The staff were most brilliant

20 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hi Felix,

Than you for your fantastic 5* review at Tenpin Camberley! We are delighted to hear that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Great place to visit!

Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spacious. Clean. Good Location, easy to drive to. Highly recommend 👍

18 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hi Barbara, thank you for the wonderful 5-star review of Tenpin Camberley! We're so pleased to hear that your grandchildren had a great time and enjoyed their experience with us. It's also fantastic that our team made you feel welcome and that you found our venue clean and easy to access. We really appreciate your high recommendation and we hope to welcome you back again soon! Best wishes - Mel

Rated 3 out of 5 stars

Awful food

Booked a 'bowl and eat' package for the Family. Not good value. Food was awful! Should have just paid for the bowling and eaten elsewhere.

13 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hi Ben, thank you for the review of Tenpin Camberley! We're very sorry to hear that the food package did not meet your expectations and that you found the value disappointing. Please be assured all of your feedback will be forwarded to the relevant team and in the meantime we do hope you will give us another chance where we look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

The food on offer is was amazing the…

The food on offer is was amazing the deal we got 6 burgers and chips for 20 quid is amazing 🤩 had a great time 5 stars

17 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hi Alfie, thank you for your 5* review of Tenpin Camberley! It's lovely to hear that you took advantage of our ongoing summer deal and had a 5* experience. We can't wait to welcome you back again shortly! Best wishes-Leila

Rated 3 out of 5 stars

Not everything works

First I put on the suit, but my gun wasn't working so I had to switch to another one. They told us we would have to recharge our guns or something but we werent able to do that. My team werent able to invade the enemies base because their area just didn't work. When we told the staff they didn't really seem like they cared. Slight waste of money when almost everything isn't working.

20 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hi Kevin, firstly, thank you for leaving a review of Tenpin Camberley. We are very sorry to hear about the issues you experienced on your recent visit to the laser-tag and we would like to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Camberley' for somebody to investigate and get back to you regarding this. Best wishes-Leila

Rated 5 out of 5 stars

Great fun

Easy booking process. Modern facilities. We thoroughly enjoyed our visit.

12 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hello Lexy, Thank you for taking your time to leave us a wonderful 5* review. We are pleased to hear that you found it easy to book and enjoyed our facilities. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Staff were very helpful and…

Staff were very helpful and grandchildren enjoyed bowling

12 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hello Marion, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you and your grandchildren enjoyed your recent visit to us. We do hope to see you all again very soon. Best Wishes - Kimberley

Rated 4 out of 5 stars

I am doing this because they kept…

I am doing this because they kept sending me emails

12 August 2026
Tenpin - Camberley logo

Reply from Tenpin - Camberley

Hi Noah,

Thank you for your lovely 4* review at Tenpin Camberley! We are very sorry to hear that you are receiving emails from us we will ensure this is sent to the correct team to make any future improvements needed. Best wishes- Steph

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look