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Tenpin - Crewe Reviews 

86
TrustScore 4.5 out of 5

4.4

Phoenix Leisure Park, Dunwoody Way, Crewe, CW1 3AJ Crewe, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My daughter had her birthday there today. Kyle who works there was incredible!!! He completely lead the party, his energy was fantastic and he had everyone up dancing! Nothing was too much trouble an... See more

Company replied

Rated 4 out of 5 stars

Good around experience, even though there was a false alarm with fire alarm- staff acted immediately and calmly to evacuate us all, although not needed, Just a couple of issues with the lane.

Company replied

Rated 1 out of 5 stars

Food that i had paid for didnt arrive we finished our game sat and finished our drinks for a further 10mins still nothing went to the arcade gave it another 20mins then went to ask they said yes it di... See more

Company replied

Rated 5 out of 5 stars

The staff and atmosphere was excellent. We came with a birthday group and the kids had such a good time together. It was really good value too. I'll definitely return for a party or leisure

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #9 of 10 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin Crewe is easy reach from Crewe town centre, Nantwich, Sandbach and across South Cheshire — right on the rail network too, so no excuses. With modern bowling lanes and lane lighting, we’re a solid spot for families and groups in the Cheshire area. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep things lively. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Crewe, sorted.


Contact info

  • Phoenix Leisure Park, Dunwoody Way, Crewe, CW1 3AJ, Crewe, United Kingdom

  • 0333 034 6100

4.4

Excellent

TrustScore 4.5 out of 5

86 reviews

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4.4

All reviews

(86)

8,285 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent evening, very enjoyable

Our experience was brilliant, staff were friendly and very helpful.

24 June 2026
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Reply from Tenpin - Crewe

Hello Robert,
Thank you for taking the time to rate Tenpin Crewe 5 stars. We are so pleased you had a brilliant experience and found our staff friendly and helpful. Thank you for your review and we look forward to welcome you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Staff were lovely and food was gorgeous…

Staff were lovely and food was gorgeous and generally a good time

17 June 2026
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Reply from Tenpin - Crewe

Hi Jessica,

Thank you for your fantastic 5* review at Tenpin Crewe! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes Steph

Rated 5 out of 5 stars

Great time in the escape room

Great time in the escape room. Really well explained in terms of what you can and can’t do… wasn’t rushed or anything.

When we needed a little clue the assistant was on hand..

Highly recommend for kids as well

10 June 2026
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Reply from Tenpin - Crewe

Hi Richard,

Thank you for your fantastic 5* review at Tenpin Crewe! It's great to hear you've had such a great time whilst on your recent visit to us. We will ensure this is passed across to the correct team and hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Such a fun place to go to

Such a fun place to go to, we really enjoyed our visit there.

10 June 2026
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Reply from Tenpin - Crewe

Hi Nay, thank you for leaving Tenpin Crewe a wonderful 5* rating. We are so pleased to hear you all enjoyed your time with us and we can't wait to welcome you back for more fun soon! Best wishes - Kaylee

Rated 2 out of 5 stars

Lanes were so narrow we all had to…

Lanes were so narrow we all had to stand in a line. Wasn’t the sociable experience I was hoping for.

10 June 2026
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Reply from Tenpin - Crewe

Hi Mike, thank you for leaving Tenpin Crewe a 2* rating. We appreciate your feedback and we're sorry to hear that you found the lanes to be narrow and that this impacted your experience. We will ensure that this feedback is shared with the correct teams for future improvements to be made and we hope to welcome you back again in the future! Best wishes - Rosie

Rated 5 out of 5 stars

Friendly and helpful staff.

Friendly and helpful staff.

10 June 2026
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Reply from Tenpin - Crewe

Hi Zena, thank you for your wonderful 5-star rating! We are so pleased our team was friendly and helpful. We hope to welcome you back soon! Best wishes - Rosie

Rated 5 out of 5 stars

The staff and atmosphere was excellent

The staff and atmosphere was excellent. We came with a birthday group and the kids had such a good time together. It was really good value too. I'll definitely return for a party or leisure

6 June 2026
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Reply from Tenpin - Crewe

Hi Natalie, thank you for your wonderful 5-star review! We are so pleased to hear that your birthday group had an excellent time and enjoyed the atmosphere. We look forward to welcoming you back for more fun! Best wishes - Rosie

Rated 5 out of 5 stars

Super family fun day

Super family fun day!
We’ll definitely be back soon.
Really friendly and helpful staff too.

10 June 2026
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Reply from Tenpin - Crewe

Hello Eve
Thank you for your fantastic 5-star review! We are delighted you had such a fun family day with us and enjoyed our helpful staff. We look forward to your next visit! Best wishes - Clare

Rated 5 out of 5 stars

Repeat request for birthday with friends

Was for my son and his friends for his birthday. Requests it every year since we moved here 5 yrs ago.
Child friendly, food good games just the right length of time.

3 June 2026
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Reply from Tenpin - Crewe

Hi Lindsey
We're so glad to hear your son and his friends enjoyed their birthday celebration with us! It's wonderful to know we've been a favorite for five years. Thank you for your kind words! Best wishes - Clare

Rated 5 out of 5 stars

Great experience at lazer tag

Great experience at lazer tag! Host was fantastic and made it more enjoyable. I would definitely recommend.

3 June 2026
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Reply from Tenpin - Crewe

Hello Samantha, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to see that you had a great time at our Tenpin in Crewe. We are thrilled to hear that you enjoyed the Laser Tag! We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars
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Reply from Tenpin - Crewe

Hello Robert,
Thank you for taking the time to rate Tenpin Crewe 5 stars. We are delighted to hear that you found the centre well run and efficient. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Excellent

First time going since it reopened and must say the set up is excellent. Really friendly and helpful staff ensured we had a great night

3 June 2026
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Reply from Tenpin - Crewe

Hi Ian, thank you for the 5* review for Tenpin Crewe! We're thrilled to hear that you had an excellent visit and that our team had provided a friendly and helpful service. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Good around experience

Good around experience, even though there was a false alarm with fire alarm- staff acted immediately and calmly to evacuate us all, although not needed,
Just a couple of issues with the lane.

27 May 2026
Tenpin - Crewe logo

Reply from Tenpin - Crewe

Hello Amanda,
Thank you for taking the time to rate Tenpin Crewe 4 stars. We appreciate your positive feedback and are glad our team handled the alarm professionally. We're sorry to hear about the lane issues, we hope that your next visit is a 5 star experience. All the best ~ Laura

Rated 4 out of 5 stars

Had good time with girls for birthday

Had good time with girls for birthday. It’s was clean, staff was helpful.
I had no problems or issues my girls like to go again in the summer holidays.

20 May 2026
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Reply from Tenpin - Crewe

Hi Racheal,

Thank you for your lovely 4* review at Tenpin Crewe! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear the staff were so friendly and helpful at the venue and we look forward to welcoming you back again very soon for hopefully a 5* experience. Best wishes- Steph

Rated 5 out of 5 stars

Hassle free enjoyable evening

Hassle free enjoyable evening

13 May 2026
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Reply from Tenpin - Crewe

Hello Customer 2,
Thank you for taking the time to rate Tenpin Crewe 5 stars. We are so glad you had a hassle-free, enjoyable evening. Thank you for your kind words! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Absolutely fantastic birthday party for children! Kyle was a star!

My daughter had her birthday there today. Kyle who works there was incredible!!! He completely lead the party, his energy was fantastic and he had everyone up dancing! Nothing was too much trouble and the kids were constantly entertained. A big big thank you to Kyle and the team for making my daughter's birthday fantastic! Would highly recommend having a party here and make sure you request Kyle!

10 May 2026
Unprompted review
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Reply from Tenpin - Crewe

Hi Kirsty, thank you for the fab 5* review for Tenpin Crewe! We're delighted to hear that you had a lovely party celebration for your daughter and that our team member Kyle had made this an even better experience. We will be sure to pass on your kind feedback, and we hope to welcome you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

The children were having fun and it is…

The children were having fun and it is the most important thing. They were encouraged by member of stuff even before the game started so thank you.
After game food disappeared from the table😅. Birthday Boy enjoyed the gift!!!

6 May 2026
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Reply from Tenpin - Crewe

Hello Kinga,
Thank you for taking the time to rate Tenpin Crewe 5 stars. We're happy to hear that the children had fun! We appreciate your kind words about our team's encouragement. We're so glad the birthday boy enjoyed his gift. Thanks for your feedback! All the best ~ Laura

Rated 5 out of 5 stars

A great experience for our seven year…

A great experience for our seven year old’s birthday party. We were looked after from start to finish and the children had a great time!

26 April 2026
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Reply from Tenpin - Crewe

Hello Nicola,
Thank you for taking the time to rate Tenpin Crewe 5 stars. We're happy to hear that your seven year old's birthday party was a success! It's great to know that we looked after you well and the children had a fantastic time. Thanks for the 5-star review and we look forward to welcoming you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

I always have a great experience.

I always have a great experience.
I usually bring my son on a Tuesday, we book online, never have any issues with getting checked in and staff are always helpful if there is an issue.

29 April 2026
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Reply from Tenpin - Crewe

Hi Shaun, thanks for leaving a rating and review for Tenpin Crewe! We're happy to hear that you consistently have a great experience, especially when bringing your son on Tuesdays. We appreciate your kind words regarding our online booking and helpful staff. Thank you for your positive feedback! Best wishes - Rosie

Rated 5 out of 5 stars

Great afternoon out with variety of…

Great afternoon out with variety of ages from 5 -65, enjoyed by all.

19 April 2026
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Reply from Tenpin - Crewe

Hi Andrea,

Thank you for your fantastic 5* review at Tenpin Crewe! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

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