Banner for Tenpin - Dewsbury

Tenpin - Dewsbury Reviews 

125
TrustScore 4.5 out of 5

4.3

Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ Dewsbury, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Poor management and drink time. Only 2 staff on Management in office . Took about 30 minutes after ordering on app . Technical issues on our lane with about 10 minutes left took about 15 for someone... See more

Company replied

Rated 5 out of 5 stars

Booking process was quick and easy staff were friendly helpful we had an amazing time fantastic bowling alley and games food was good very good price definitely coming back love it

Company replied

Rated 5 out of 5 stars

The place is great I have never had a bad experience . The place is always clean and tidy. Bins are emptied. We always enjoy our visit. The only thing I will say this time is there were some adults sa... See more

Company replied

Rated 4 out of 5 stars

We were warmly welcomed by knowledgable staff who were expecting our party booking. Thorough instructions and tables reserved ready for us. The children enjoyed their laser tag and then their food w... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #10 of 11 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin Dewsbury is easy reach from Dewsbury town centre, Batley and across West Yorkshire. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the heart of West Yorkshire. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep everyone entertained. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live.


Contact info

  • Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ, Dewsbury, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(125)

9,814 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great deal for school holiday

Great deal for school holiday, game of bowling and burger and chips for £6.50

6 August 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi Adele, thank you for leaving a 5* review of Tenpin Dewsbury! It's lovely to hear that you took advantage of our summer deal and had such a great time. See you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Excellent staff members very helpful we…

Excellent staff members very helpful we loved bowling and playing in the arcades

29 July 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hello, Thank you for taking your time to leave us a wonderful 5* review! We are thrilled to hear that you enjoyed the bowling and arcade games at our Tenpin in Dewsbury! We do hope to see you again in the near future. Many Thanks - Kimberley

Rated 5 out of 5 stars

Was great price for bowling during the…

Was great price for bowling during the holidays and the drinks are priced well

6 August 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi Junaid, thank you for the lovely 5* rating and review of Tenpin Dewsbury. We're so pleased to hear that you enjoyed our pricing for both bowling and drinks during your visit. We hope to see you again soon!
Take care,
Kirsty

Rated 3 out of 5 stars

Poor management and drink

Poor management and drink time. Only 2 staff on Management in office . Took about 30 minutes after ordering on app . Technical issues on our lane with about 10 minutes left took about 15 for someone to sort out .

3 August 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi David, thank you for taking the time to leave a review of Tenpin Dewsbury. We're sorry to hear about the issues you experienced during your visit, particularly with the drink wait times and technical difficulties on your lane. We appreciate you bringing these concerns to our attention and will ensure this feedback is shared with the relevant teams for improvements.
Take care,
Kirsty

Rated 5 out of 5 stars

First time ive been since it opened

First time ive been since it opened. Took all the kids so there was 6 of us. We got the family deal with the pizza for £40 which i thought was a fantastic price. There's loads more to do in there (costs extra) the kids absolutely loved it and so did i. We will be defo booking to go again.

29 July 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi Nikky, thank you for the 5* rating of Tenpin Dewsbury. We are thrilled to hear you and your family had such a great time and found our deal to be excellent value. We can't wait to welcome you all back again soon!
Take care,
Kirsty

Rated 5 out of 5 stars

Fantastic place to come and have fun

Booking process was quick and easy staff were friendly helpful we had an amazing time fantastic bowling alley and games food was good very good price definitely coming back love it

6 August 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi, thank you for the lovely 5* rating and review of Tenpin Dewsbury. It's great to hear you had an amazing time bowling and found the food and prices to be great also. We look forward to your return!
Take care,
Kirsty

Rated 5 out of 5 stars

A pleasant morning with the…

A pleasant morning with the grandchildren

29 July 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi Robert, what a wonderful 5* review of Tenpin Dewsbury! We're so happy to hear you had a pleasant morning with your grandchildren! We hope to see you all again soon for more bowling fun! Best wishes - Mel

Rated 5 out of 5 stars

A great day with lots to do inside

A great day with lots to do inside! Loads of free parking on site.

26 July 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi Lindsey, thank you for your 5* review of Tenpin Dewsbury! It's wonderful to hear that you found everything you were looking for and how convenient you found the parking facilities. See you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Place clean staff nice food nice great…

Place clean staff nice food nice great choice

22 July 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hello Customer,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We are so pleased to hear that you enjoyed your visit and found our place clean, the staff nice, and the food to your liking with a great choice. We hope to welcome you back again very soon! All the best ~ Laura

Rated 4 out of 5 stars

Excellent customer service

Excellent customer service. Food was nice. People were friendly.

22 July 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi James, thank you so much for the fabulous 4* review of Tenpin Dewsbury! We are really pleased to hear that the team provided excellent customer service, you enjoyed the food and that people were friendly! We love to receive this kind of feedback! We hope to welcome you again soon. Best wishes, Jade

Rated 2 out of 5 stars

The lane was booked for 6pm and cut off…

The lane was booked for 6pm and cut off at just after 6.30 without the kids finishing their game - it just cut off mid play. If staff are starting your time early then staff should inform you what time it is going to cut off as we expected play 6pm to 7pm as was booked and the kids started playing at 6pm!

17 July 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi Cara, thank you for taking the time to review Tenpin Dewsbury! We're sorry to hear that there had been issues at the lane during your visit. We will ensure your feedback is passed on. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Dewsbury'. We hope to see you again soon for a better experience. Best wishes, Jade

Rated 5 out of 5 stars

The escape room was well thought out

The escape room was well thought out

22 July 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi Claire, thank you for the lovely 5* rating of Tenpin Dewsbury. We're so pleased to hear that you had a great time and we hope to see you again for another fun time!
Take care,
Kirsty

Rated 5 out of 5 stars

Booking was very easy

Booking was very easy, great location. Staff were polite and helpful. Food was really nice and great selection of drinks available.

18 July 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hello Tracy,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We're so pleased to hear that you found the booking easy, enjoyed our great location, and that our staff were polite and helpful. We're also delighted you enjoyed the food and drink selection. We hope to see you again soon! All the best ~ Laura

Rated 5 out of 5 stars

Well organised and some lovely ‘extra…

Well organised and some lovely ‘extra touches’ for the birthday child!

7 July 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi Frankie, thank you for the 5* rating and review of Tenpin Dewsbury. We're so happy to hear that everything was well organized and that the birthday child enjoyed the special touches. We hope to welcome you back again very soon!
Take care,
Kirsty

Rated 5 out of 5 stars

Brilliant place for a family evening…

Brilliant place for a family evening out. Staff very friendly, food is good and there plenty of other things to do there as well as bowling.

29 April 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi Luke, thank you for the awesome 5* rating of Tenpin Dewsbury. We're so pleased to receive this lovely feedback regarding our facilities, staff and food! We can't wait to welcome you again soon. Thanks again. Best wishes, Jade

Rated 5 out of 5 stars

The place is great I have never had a…

The place is great I have never had a bad experience . The place is always clean and tidy. Bins are emptied. We always enjoy our visit. The only thing I will say this time is there were some adults sat at a table near the bar and the language for a family establishment was appalling but that’s not the companies fault. I always find staff very accommodating. There is ample parking . Always a pleasure .

10 June 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hello Andrea,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We appreciate your fantastic 5-star rating and kind words! We're so pleased to hear you consistently enjoy your visits, find our venue clean, and our staff accommodating. We appreciate your feedback regarding the language from other guests and understand your concern. We look forward to welcoming you back again soon! All the best ~ Laura

Rated 2 out of 5 stars

Disappointing sub par laser tag arena!!

We came for laser tag.

Booking the activity was all good and the call centre staff were friendly and helpful as were the staff at Dewsbury TenPin.

The laser tag arena was very disappointing. Too small and thus lacking any challenge for participants.

3 July 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hello, thank you for taking the time to leave a review of Tenpin Dewsbury! We are really pleased to hear that you found our contact centre team and the team at Dewsbury helpful, however, we are very disappointed to hear that the laser tag was not as much fun as we would have liked! We will be certain to pass all of your feedback onto the team and we do hope this will not stop you from visiting us in the future! Best wishes - Mel

Rated 5 out of 5 stars

We were invited on my daughter friend…

We were invited on my daughter friend birthday party ,everything was Amazing 👏 kids love to spend time there now my daughter wants her next celebrit there

7 July 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi Asia, thank you so much for the brilliant 5* review of Tenpin Dewsbury! We are really pleased to see your daughter had a great time celebrating her friends birthday and we hope to see you again soon for another fun day out! Best wishes - Mel

Rated 5 out of 5 stars

Brilliant staff and great venue for a party

The staff on the day were so helpful, polite and friendly. We had a really great time. The venue is fantastic, and staff are brilliant

27 June 2026
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hi Arina, thank you for the lovely 5* rating of Tenpin Dewsbury. We are delighted to hear that you had a fun time and found the team provided great service. We hope to see you again soon for another 5* experience! Best wishes, Jade

Rated 3 out of 5 stars

We booked two games with cheesey nachos…

We booked two games with cheesey nachos on arrival we tried to change to 3 games but was refused and told after we played our games come back and book one more game which costed more, the nachos were terrible and all stuck together in one big lump. It's a shame the place was a lot quieter than last time we went which I'm sure was in part to do with service received.

20 June 2026
Unprompted review
Tenpin - Dewsbury logo

Reply from Tenpin - Dewsbury

Hello Stuart,
Thank you for taking the time to rate Tenpin Dewsbury 3 stars. We appreciate you sharing your experience. We are truly sorry to hear about the issues you encountered with changing your game booking and the quality of the nachos. We are reviewing your feedback with our team to improve our service and food offerings. We hope that your next experience is a 5 star experience. All the best ~ Laura

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look