Poor management and drink time. Only 2 staff on Management in office . Took about 30 minutes after ordering on app . Technical issues on our lane with about 10 minutes left took about 15 for someone... See more
Company replied

Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ Dewsbury, GB
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Poor management and drink time. Only 2 staff on Management in office . Took about 30 minutes after ordering on app . Technical issues on our lane with about 10 minutes left took about 15 for someone... See more
Company replied
Booking process was quick and easy staff were friendly helpful we had an amazing time fantastic bowling alley and games food was good very good price definitely coming back love it
Company replied
The place is great I have never had a bad experience . The place is always clean and tidy. Bins are emptied. We always enjoy our visit. The only thing I will say this time is there were some adults sa... See more
Company replied
We were warmly welcomed by knowledgable staff who were expecting our party booking. Thorough instructions and tables reserved ready for us. The children enjoyed their laser tag and then their food w... See more
Company replied
Tenpin Dewsbury is easy reach from Dewsbury town centre, Batley and across West Yorkshire. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the heart of West Yorkshire. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep everyone entertained. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live.
Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ, Dewsbury, United Kingdom
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Great deal for school holiday, game of bowling and burger and chips for £6.50

Reply from Tenpin - Dewsbury
Excellent staff members very helpful we loved bowling and playing in the arcades

Reply from Tenpin - Dewsbury
Was great price for bowling during the holidays and the drinks are priced well

Reply from Tenpin - Dewsbury
Poor management and drink time. Only 2 staff on Management in office . Took about 30 minutes after ordering on app . Technical issues on our lane with about 10 minutes left took about 15 for someone to sort out .

Reply from Tenpin - Dewsbury
First time ive been since it opened. Took all the kids so there was 6 of us. We got the family deal with the pizza for £40 which i thought was a fantastic price. There's loads more to do in there (costs extra) the kids absolutely loved it and so did i. We will be defo booking to go again.

Reply from Tenpin - Dewsbury
Booking process was quick and easy staff were friendly helpful we had an amazing time fantastic bowling alley and games food was good very good price definitely coming back love it

Reply from Tenpin - Dewsbury

Reply from Tenpin - Dewsbury
A great day with lots to do inside! Loads of free parking on site.

Reply from Tenpin - Dewsbury

Reply from Tenpin - Dewsbury
Excellent customer service. Food was nice. People were friendly.

Reply from Tenpin - Dewsbury
The lane was booked for 6pm and cut off at just after 6.30 without the kids finishing their game - it just cut off mid play. If staff are starting your time early then staff should inform you what time it is going to cut off as we expected play 6pm to 7pm as was booked and the kids started playing at 6pm!

Reply from Tenpin - Dewsbury

Reply from Tenpin - Dewsbury
Booking was very easy, great location. Staff were polite and helpful. Food was really nice and great selection of drinks available.

Reply from Tenpin - Dewsbury
Well organised and some lovely ‘extra touches’ for the birthday child!

Reply from Tenpin - Dewsbury
Brilliant place for a family evening out. Staff very friendly, food is good and there plenty of other things to do there as well as bowling.

Reply from Tenpin - Dewsbury
The place is great I have never had a bad experience . The place is always clean and tidy. Bins are emptied. We always enjoy our visit. The only thing I will say this time is there were some adults sat at a table near the bar and the language for a family establishment was appalling but that’s not the companies fault. I always find staff very accommodating. There is ample parking . Always a pleasure .

Reply from Tenpin - Dewsbury
We came for laser tag.
Booking the activity was all good and the call centre staff were friendly and helpful as were the staff at Dewsbury TenPin.
The laser tag arena was very disappointing. Too small and thus lacking any challenge for participants.

Reply from Tenpin - Dewsbury
We were invited on my daughter friend birthday party ,everything was Amazing 👏 kids love to spend time there now my daughter wants her next celebrit there

Reply from Tenpin - Dewsbury
The staff on the day were so helpful, polite and friendly. We had a really great time. The venue is fantastic, and staff are brilliant

Reply from Tenpin - Dewsbury
We booked two games with cheesey nachos on arrival we tried to change to 3 games but was refused and told after we played our games come back and book one more game which costed more, the nachos were terrible and all stuck together in one big lump. It's a shame the place was a lot quieter than last time we went which I'm sure was in part to do with service received.

Reply from Tenpin - Dewsbury
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