Great facilities and a fun day out with the kids. Although the table service app is a waste of time as i ordered drinks and after haf an hour went to the bar only to find out they had been missed or s... See more
Company replied

Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX Dundee, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great facilities and a fun day out with the kids. Although the table service app is a waste of time as i ordered drinks and after haf an hour went to the bar only to find out they had been missed or s... See more
Company replied
Some time away from the house with young lad away from his console we had fun playing a few games got a bit to eat the ultimate burger and nachos were brilliant then on to the arcade this was our firs... See more
Company replied
Food was ordered - took over 30 mins for a burger and a panini! When it arrived - lukewarm at best. Whilst very busy, people wandering across several lanes to come take bowling balls without askin... See more
Company replied
Value for money was excellent- party of ten little girls- they had a ball and staff very attentive. Lots included in the price. Loved the little gifts on arrival and the dance party- particularly... See more
Company replied
Tenpin Dundee is easy reach from Dundee city centre, Perth, St Andrews and across Tayside. With modern bowling lanes and lane lighting, we’re a popular spot for families and groups in the east of Scotland. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dundee, sorted.
Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX, Dundee, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff & helpful ,,,only small thing ,but would be good if you supplied decafe coffee too

Reply from Tenpin - Dundee
Place got flooded wet had to move then Ll the machines went off

Reply from Tenpin - Dundee
We took my nephews who were up visiting from London to Ten Pin in Dundee.
We booked for 2 adults and 4 kids.
We booked a summer deal which stated it was bowling for 6 people and it said come with Adult meal.
We chose cheeseburgers for the meal.
The bowling was great but when our food came we noticed that two of the burger meals had 2 burgers in the roll and the other 4 only had single burgers.
When we questioned the staff they said it was because they were junior meals.
When I checked the website and the wording it states adult meals. It does not say anything about junior meals.
We were left a bit disappointed and the staff said they could not do anything about wording on the website.

Reply from Tenpin - Dundee
First time here and very impressed, hope to come back soon, when I’m next in the area,
Staff very friendly
Easy to book

Reply from Tenpin - Dundee
Really enjoyed family time .. need to return and practice as I haven't been in years ..was a lovely place

Reply from Tenpin - Dundee
Great facilities and a fun day out with the kids. Although the table service app is a waste of time as i ordered drinks and after haf an hour went to the bar only to find out they had been missed or served to someone else. Both versions from two different staff seems contradictory. Need to focus on customer care more closely.

Reply from Tenpin - Dundee

Reply from Tenpin - Dundee
Everything was fab . First time there and we found our experience was very good . Staff attentive and food was of a good quality. Everything was easy to order online

Reply from Tenpin - Dundee
Friendly staff no problems with the lanes had some food which was ok

Reply from Tenpin - Dundee
I went to Tenpin on Sunday 3rd Aug 2026. We had a great time however the female toilets especially were very unclean. The sanitary bins were full and there were dirty used sanitary products on the floor next to the toilet. We played Poole, the only thing that could have made it better was chalk. There could also have been more staff about at points.

Reply from Tenpin - Dundee
Food took a long time to come out, there was not enough light ball available. The heat was incredible warm.

Reply from Tenpin - Dundee
Easy to book via the website.
Staff helpful.
Couldn’t order food via the table QR code or website but the staff were very helpful and ordered with them.

Reply from Tenpin - Dundee
Only Tenpin that I know of that doesn’t offer student discount.
Had to chase our lame to get turned on.
TVs on lanes that don’t work.

Reply from Tenpin - Dundee
My first time there- the staff were friendly. Helped set us up for the bowling. Atmosphere was good.

Reply from Tenpin - Dundee
We had to wait 10 minutes past our allotted time which I can understand if it is busy but it was inconvenient.
Our lane broke down, the bumpers didn’t rise properly and the balls were stuck at the end of the alley. After pressing the assistance button and waiting 10 minutes as no one arrived to assist, I then had to find someone to look at the issue. It took a further 5- 10 minutes to get the alley working again and by that point my children had lost interest.
This was a really disappointing visit.
The female toilets were disgusting and looked like they had not been attended to or cleaned. There was toilet roll all over the floor and some of it looked like it had been used and left on the floor.
There was also a distinct smell of urine in the main area before we even got close to the toilets.
We have used this before and had a great experience but this time it was really disappointing.

Reply from Tenpin - Dundee
Always a great time at tenpin. Fun had by all the family.

Reply from Tenpin - Dundee
Well organised, bowling was great fun with the grandchildren. Food was fine and there was plenty to do for the kids. We got a nice deal for the bowling and food. So wasn't as as expensive as I thought. Staff was friendly and helpful.

Reply from Tenpin - Dundee
Came with 2 children 4 & 7 years old-
First time visitors. Would have appreciated someone coming round to ask if all ok. Our two grandchildren
struggled and we were unaware there
were “buffers” available for them to
use!! Paying over £30!for the four of
us (2 games) it could have been or
should have been more enjoyable!!

Reply from Tenpin - Dundee
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.