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Tenpin - Falkirk Reviews 131

TrustScore 4 out of 5

4.2

Redbrae Rd, Camelon, Falkirk, FK1 4HJ Falkirk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant fun but not sure about all the game machines. Kids win lots of tickets but when traded in, they get two swizzler sweets from what would appear to be a fun pack which has been opened and spli... See more

Rated 4 out of 5 stars

Good price with the kids eat free Monday deal. Food did take a bit of time to come. Manager had a word with me regarding a child in our party that had started waking down the Bowling lane. I had alrea... See more

Company replied

Rated 5 out of 5 stars

First time visiting here and was absolutely brilliant. Really affordable prices and literally half the price of other establishments. Drink and slush prices were decent, arcade was good and toilets... See more

Company replied

Rated 2 out of 5 stars

Bowling was good and very reasonable however the experience was let down with waiting for food at the end. We were there in a group and had all put our orders in at roughly the same time. Some were l... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #9 of 10 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Redbrae Rd, Camelon, Falkirk, FK1 4HJ, Falkirk, United Kingdom

  • 0333 034 6100

4.2

Great

TrustScore 4 out of 5

131 reviews

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4.2

All reviews

(131)

7,952 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant fun but not sure about all…

Brilliant fun but not sure about all the game machines. Kids win lots of tickets but when traded in, they get two swizzler sweets from what would appear to be a fun pack which has been opened and split into different flavours. My grand daughter had 40 points and got a drumstick lolly and a small pack of Love Hearts

1 July 2026
Rated 5 out of 5 stars

Great atmosphere

Great atmosphere
Great service from all staff
Great prices for services and drinks

27 June 2026
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Reply from Tenpin - Falkirk

Hello Mr Graham Orr,
Thank you for taking the time to rate Tenpin Falkirk 5 stars. We're so pleased to hear you enjoyed the atmosphere and found our staff provided great service. It's wonderful that you also appreciated our prices! We hope to welcome you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Lovely day out

Good experience. Reasonable priced. Friendly staff. Venue in good location and is well kept.

1 July 2026
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Reply from Tenpin - Falkirk

Hello Deborah,
Thank you for your wonderful 5-star review! We are so pleased to hear you had such a good experience, found our prices reasonable, and enjoyed our friendly staff and well-kept venue. We hope to see you again soon! All the best ~ Laura

Rated 3 out of 5 stars

Me and the boys got the 1hour bowl and…

Me and the boys got the 1hour bowl and pizza we got our pizza and it was rock solid and burnt, spoke to someone behind the bar and said we would get a new one, the man from the kitchen came out 20mins later basically threw the pizza on the table and said “there is your pizza” no apology about the previous one and very unprofessional

1 July 2026
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Reply from Tenpin - Falkirk

Hello Alanna,
Thank you for taking the time to rate Tenpin Falkirk 3 stars. We are very sorry to hear about the issues you experienced with your pizza and the unprofessional service you received from a member of our team. We will ensure this is shared with the relevant team for future improvements. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 5 out of 5 stars

We had nice time at Tenpin

We had nice time at Tenpin. Will be visiting again!

24 June 2026
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Reply from Tenpin - Falkirk

Hi Yemi, thank you for the lovely 5* review for Tenpin Falkirk! We're so glad to hear that you had a nice time and we look forward to seeing you again soon! Best wishes - Adelaide

Rated 4 out of 5 stars

Good price with the kids eat free…

Good price with the kids eat free Monday deal. Food did take a bit of time to come. Manager had a word with me regarding a child in our party that had started waking down the Bowling lane. I had already spoke to said child after another staff remember had also advised. He was wrong for doing this and he apologised but I didn’t appreciate the managers threats of ending their game early and also saying he’d reviewed cctv- there was never any dispute this child had done this and it did slightly dampen the time there.

24 June 2026
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Reply from Tenpin - Falkirk

Hi Arlene,

Thank you for your lovely 4* review at Tenpin Falkirk! We are delighted you've had such a great time whilst on your recent visit to us. However, we are very sorry you found that the staff weren't too friendly. We will ensure this is sent to the correct team to make any future improvements needed and we hope to welcome you back again very soon for hopefully a 5* experience. Best wishes- Steph

Rated 3 out of 5 stars

The karaoke room was clean and ready…

The karaoke room was clean and ready for our start time. I ordered food for the children and the wait time was about an hour. I wasn’t told about the wait time when I ordered the food and the standard of the food was pretty poor. Staff were very helpful and friendly.

17 June 2026
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Reply from Tenpin - Falkirk

Hello Ryan, Thank you for taking your time to leave us some feedback. We are pleased to hear that the Karaoke room was ready for you on your arrival. However, we are disappointed to hear that you had such a long wait for your meals to be served. We will pass your comments onto our team. We do hope to see you again soon for a much smoother visit. Many Thanks - Kimberley

Rated 5 out of 5 stars

Friendly staff quick service good lanes

Friendly staff quick service good lanes
Easy booking process. Near to local train station good amusement hall.

17 June 2026
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Reply from Tenpin - Falkirk

Hi Lesley, thank you for leaving Tenpin Falkirk a fantastic 5* rating! We are so pleased you enjoyed your visit and found our team friendly and service quick! We appreciate your kind words and hope to welcome you back again soon! Best wishes - Rosie

Rated 1 out of 5 stars

Ordered fries and it came half an hour…

Ordered fries and it came half an hour after

17 June 2026
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Reply from Tenpin - Falkirk

Hi Aston, thank you for leaving Tenpin Falkirk a rating and review. We are sorry for the delay with your food order and we will ensure that your feedback is shared with the correct teams. We are sorry for any inconvenience caused and we hope to welcome you back for a better experience in the future! Best wishes - Rosie

Rated 4 out of 5 stars

It’s a very good place!

I love how Tenpin bowling has changed soo much it looks very nice and clean inside and I love how good of a range of food they have and how many arcade games they have. It’s a very good place and I think I would recommend anyone to go.

10 June 2026
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Reply from Tenpin - Falkirk

Hi Joseph
Thank you for your wonderful 4-star review! We are so pleased to hear you enjoyed the clean environment, food, and arcade games. We appreciate your recommendation! Best wishes - Clare

Rated 4 out of 5 stars

Service at lanes was a little bit slow

Service at lanes was a little bit slow, we never received our drinks but got our food.

10 June 2026
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Reply from Tenpin - Falkirk

Hi Allan
We appreciate your feedback. We are concerned to hear about the drink service. We are addressing this with our team. Best wishes - Clare

Rated 5 out of 5 stars

Karaoke Rooms

We had a great time. Used the karaoke rooms, better than the one we used in Edinburgh. Drinks reasonably priced and service from the staff was top class

10 June 2026
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Reply from Tenpin - Falkirk

Hi Kelly,

Thank you for your fantastic 5* review at Tenpin Falkirk! We are delighted you've had such a great time whilst on your recent visit to us! It's great to hear you found the staff to be so helpful and friendly and we hope to welcome you back again very soon! Best wishes- Steph

Rated 4 out of 5 stars

Good customer service and friendly…

Good customer service and friendly staff.
And good pool tables and arcades. One thing is I didn't like how the pool ques were lying everywhere.

10 June 2026
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Reply from Tenpin - Falkirk

Hi Jack
We're happy to hear you enjoyed our staff, pool tables, and arcades! We appreciate your feedback regarding the pool cues; we'll address that right away. Best wishes - Clare

Rated 3 out of 5 stars

A bit under staffed got put in a…

A bit under staffed got put in a shared lane also when plenty of other lanes available limited balls so had to share them all

10 June 2026
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Reply from Tenpin - Falkirk

Hi George
We appreciate your feedback regarding staffing, lane assignment, and ball availability. We are reviewing these issues to improve our service. Best wishes - Clare

Rated 5 out of 5 stars

Great experience and very helpful staff

Great experience and very helpful staff

1 April 2026
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Reply from Tenpin - Falkirk

Hello Stephanie, Thank you for taking your time to leave us some feedback. We are pleased to hear that you enjoyed your recent visit to our Tenpin at Falkirk. We do hope to see you again in the near future. Many Thanks - Kimberley

Rated 4 out of 5 stars

Staff helpful

Staff helpful, and efficient however at times when it was busy more staff to assist would have been better.
Toilets soiled by lunch time, (unsupervised children) perhaps have an hourly check in or request accompany children?

2 June 2026
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Reply from Tenpin - Falkirk

Hi there, thank you for leaving Tenpin Falkirk a 4* rating and review! We appreciate your kind feedback regarding our helpful staff. We will ensure that your feedback regarding staffing and the cleanliness of our restrooms is passed onto the correct teams for future improvements to me made. We hope to see you again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Excellent!

Excellent!
Really great experience. Booked online and ordered the pizza sharer. Pizza wasn't great, but it was fine - hardly any cheese. The bowling itself is brilliant! Highly recommend

3 June 2026
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Reply from Tenpin - Falkirk

Hi Fiona,

Thank you for your fantastic 5* review at Tenpin Falkirk! We are delighted you've had such an amazing time whilst on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph

Rated 4 out of 5 stars

Helpful staff

Helpful staff, but needed to remind them repeatedly about stuff. Overall great party at laser tag, all kids had good fun... The staff kindly offered a free bowling game to one kid, who got overstimulated and overwhelmed at laser tag. Many thanks for that. Only negative was the food, not that good..

29 April 2026
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Reply from Tenpin - Falkirk

Hi Ruchika
We appreciate your kind words about our staff and are delighted the kids had fun at laser tag. We're glad we could assist the overstimulated child. We've noted your feedback regarding the food quality. Hope to see you soon. Best wishes - Clare

Rated 5 out of 5 stars

Worth more than just one visit

Good location amazing facility

8 April 2026
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Reply from Tenpin - Falkirk

Hi Andras, thank you for rating Tenpin Falkirk 5*! We're so glad to hear that you were pleased with our location and facilities. We hope to welcome you back again soon. Best wishes, Jade

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