Good bowling, good pool tables and fun amusements for the boys. Thanks. Staff also very helpful and friendly, booking process easy so good, location good. If you take the car remember to put in your r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good price with the kids eat free Monday deal. Food did take a bit of time to come. Manager had a word with me regarding a child in our party that had started waking down the Bowling lane. I had alrea... See more
Company replied
The lanes are very cramped if there are 6 people bowling together. We had 3 adults and 3 small children and we had to to shuffle around to get passt each other when it was our turn. Also the food took... See more
Company replied
Brilliant fun but not sure about all the game machines. Kids win lots of tickets but when traded in, they get two swizzler sweets from what would appear to be a fun pack which has been opened and spli... See more
Company replied
Company details
- #1 of 1 best companies in Bowling Alley
- #11 of 12 best companies in Bar
- #1 of 1 best companies in Escape room centre
- #1 of 1 best companies in Laser Tag Centre
- #2 of 4 best companies in Leisure Centre
- #4 of 4 best companies in Video Arcade
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Redbrae Rd, Camelon, Falkirk, FK1 4HJ, Falkirk, United Kingdom
- 0333 034 6100
4.3
Excellent
165 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Booked with ease and kids had a fab…
Booked with ease and kids had a fab time. Staff were very friendly and attentive
20 August 2026
Reply from Tenpin - Falkirk
Hi Kirsteen , thank you for your fantastic 5-star review of Tenpin Falkirk! We are so pleased to hear that booking was easy and that your children had such a wonderful time. It's great to know our staff were friendly and attentive and we hope to welcome you all back again soon! Best wishes - Mel
The staff were helpful so was the…
The staff were helpful so was the booking service and the location
27 May 2026
Reply from Tenpin - Falkirk
Hi Kelsey, thank you for leaving a 5* review of Tenpin Falkirk! We're so glad to hear how helpful you found our staff, and how convenient you found the booking process and location of our venue. See you again soon! Best wishes-Leila
Everything very good.
12 August 2026
Reply from Tenpin - Falkirk
Hello Mr David Thomson,
Thank you for taking the time to rate Tenpin Falkirk 5 stars. We are pleased to hear that everything was good at the venue and look forward to welcoming you back again soon. All the best ~ Laura
The service was great,very affordable.
6 August 2026
Reply from Tenpin - Falkirk
Hi Anele, thank you for the 5* review for Tenpin Falkirk! We're so pleased to hear that you enjoyed the service and pricing. We can't wait to see you again soon! Best wishes - Adelaide
Great time entertaining the grand…
Great time entertaining the grand children. Good value for money . Very busy so glad we booked
6 August 2026
Reply from Tenpin - Falkirk
Hello, Thank you for taking your time to leave us a 4* review. We are so pleased to hear that you and your grandchildren had a great time. We are pleased to hear that you found us good value for money too! We do hope to see you all again soon. Best Wishes - Kimberley
Reply from Tenpin - Falkirk
Hello Kenneth, Thank you for taking your time to leave us a 4* rating for our Tenpin at Falkirk. We are pleased to hear that you had a good time with us and that your children enjoyed it too. We would love to hear how we could gain that final star from you. Many Thanks - Kimberley
Laser Tag
The staff were welcoming and ensured we understood the rules before beginning laser tag. We had a great time. The only downside was trying to find somewhere to park.
6 August 2026
Reply from Tenpin - Falkirk
Hi Viv, thank you for the 5* rating of Tenpin Falkirk. We're so happy to hear that our team made you feel welcome and ensured you understood the game. We hope to see you again soon!
Take care,
Kirsty
Could be better
The lanes are very cramped if there are 6 people bowling together. We had 3 adults and 3 small children and we had to to shuffle around to get passt each other when it was our turn. Also the food took a very long time to arrive and after we queried it we were told we were lucky to get it as there was an hour wait. For such a busy period they could may be do with more staff on hand. However, the staff we approached for help were very pleasant and quick to act.
5 August 2026
Reply from Tenpin - Falkirk
Hi Lorna, thank you for taking the time to leave a review of Tenpin Falkirk. We're sorry to hear that the bowling lanes felt cramped for your group and that there was a significant delay with your food order. We appreciate you acknowledging our pleasant and helpful staff. Your feedback is important to us and we will ensure this is passed on to the correct team!
Take care,
Kirsty
Good bowling
Good bowling, good pool tables and fun amusements for the boys. Thanks. Staff also very helpful and friendly, booking process easy so good, location good. If you take the car remember to put in your registration when you go into the venue, it takes 30 seconds.
6 August 2026
Reply from Tenpin - Falkirk
Hi Michael
Thank you for your fantastic 5-star review! We are so pleased to hear that you enjoyed our bowling, pool tables, and amusements. It's wonderful to know that our staff were helpful and friendly, and that the booking process was easy. We appreciate your helpful tip about parking registration! Best wishes - Clare
Reply from Tenpin - Falkirk
Hello Roy
Thank you for your fantastic 5-star rating! We're so pleased to hear you had a great time and enjoyed the lively atmosphere during your visit. We hope to see you again soon! Best wishes - Clare
I had a great time with my…
I had a great time with my Grandchildren. The staff were very helpful at all times
4 August 2026
Reply from Tenpin - Falkirk
Hi Helen, thank you for the 5* rating of Tenpin Falkirk. We are so pleased to hear that you and your grandchildren had such a great time and that our team was very helpful throughout your visit. We hope to see you all again soon!
Take care,
Kirsty
Enjoyable experience
Easy to book, even when I made a mistake it was sorted promptly. Trip went well and we all enjoyed. Food was also nice and parking easy and free.
4 August 2026
Reply from Tenpin - Falkirk
Hey Fiona, thank you for the 5* rating of Tenpin Falkirk. We're delighted to hear that booking was easy and that any issues were promptly resolved. It's wonderful that everyone enjoyed the trip. We hope to welcome you back again soon!
Take care,
Kirsty
Do not recommend you ever visit their…
Do not recommend you ever visit their Falkirk branch you order food and drinks drinks come after 10 mins then 1 hour later they just start making your food don’t fuc*ing bring the drink if the whole order isn’t complete yet you could even get an nhs appointment before your food finally arrives after 5 attempts at begging those at the till to please make your food
6 August 2026
Reply from Tenpin - Falkirk
Hello David
Thank you for taking the time to leave us a review. We are very sorry to hear about the significant delays you experienced with your food order and the frustration this caused. This is certainly not the standard we aim for, and we will ensure your feedback is passed on for improvements. If you would like to email the details to customer.feedback@tenpin.co.uk, with e subject "Review - Falkirk" we will look into this and contact you. Best wishes - Clare
Reply from Tenpin - Falkirk
Hi Wayne, thank you for the 5* rating of Tenpin Falkirk. We hope you had a great time during your recent visit and we hope to see you again soon!
Take care,
Kirsty
Excellent service
Excellent service
Kids had a great time @ Falkirk bowling and Laser Tag
Staff member Brianna just perfect
5 August 2026
Reply from Tenpin - Falkirk
Hey. thank you for the 5* rating of Tenpin Falkirk. We're delighted to hear you had a great time and received excellent service. We appreciate your kind words!
Take care,
Kirsty
Enjoyed by all
Easy booking system, enjoyed our games. Could perhaps be a little cleaner, especially the toilets.
6 August 2026
Reply from Tenpin - Falkirk
Hi Jennifer, thank you for leaving a 4* review of Tenpin Falkirk! We're so pleased to hear how efficient you found the booking process and how much you enjoyed your games. We also appreciate the honest feedback regarding the cleanliness levels and we will ensure that is passed across to the relevant team for future improvements to be made. We look forward to welcoming you back again shortly! Best wishes-Leila
Great venue with great customer…
Great venue with great customer service. Lane always clean and prepared prior booking . Other activities available too which is bonus
7 July 2026
Reply from Tenpin - Falkirk
Hello Milena, Thank you for taking your time to leave us an outstanding 5* review. We are so pleased to hear that you enjoyed your recent visit to us and found our team great throughout. We do hope to see you again very soon. Best Wishes - Kimberley
Dated, broken lanes, left with empty glasses
Bowling - Falkirk
It was a bit dated and some of the customers were smelling of cannabis.
We got about 6 shots in on our first game and then it stopped working. As soon as I threw my first shot, it moved onto the next person, recording my shot as a complete miss. We reported it and they moved us lanes saying the first lane was 'doing the same yesterday'.
We added on laser tag, and were told as the person finishes at 5pm, it will be someone else.
We ordered more drinks to come to the lane, and they left all the empties.
I just felt like no one was taking any pride in where they worked. Like they were there, theyll do the bare minimum and that was it. I wont be back.
29 July 2026
Reply from Tenpin - Falkirk
Hi Clare, thank you for taking the time to review Tenpin Falkirk! We're sorry to hear that there had been issues during your visit. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Falkirk'. We hope to see you again soon for a better experience. Best wishes, Jade
The Staff show respect to all of the…
The Staff show respect to all of the community when the all walking forward the door
29 July 2026
Reply from Tenpin - Falkirk
Hi Gregor, thank you for your fantastic 5-star review of Tenpin Falkirk! We are so pleased to hear that our team were friendly and welcoming! We appreciate your kind words and hope to see you again soon for another great visit! Best wishes - Mel
From start to finish
From start to finish, everyone was helpful, it’s definitely worth the money to have a party here
29 July 2026
Reply from Tenpin - Falkirk
Hi Gillian, thank you for your fantastic 5-star review of Tenpin Falkirk! We are so pleased to hear that everyone was helpful and that you found having a party with us to be worth the money. We appreciate your kind feedback and we really hope to welcome you back again soon! Best wishes - Mel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.