Great place to celebrate birthday for your little ones. The newly renovated soft play and party place really attractive. Staffs are very helpful.
Company replied
Location
Switch locationLeisure West Complex, Browells Lane, Feltham, TW13 7EQ Feltham, GB
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See what reviewers are saying
Brilliant staff very polite and helpful Booking process and check in very straightforward Location Feltham Fantastic thank you
We had a great time bowling. We arrived early and was able to book in straight away. Our booking was for Tuesday and got half price drinks Made it an affordable afternoon out.
Company replied
We take our additional needs daughter who is 46 years of age, bowling for her birthday. But the whole experience is for the very young. The noise levels from music & kids screeming is difficult to cop... See more
Company replied
Company details
- #1 of 1 best companies in Bowling Alley
- #9 of 10 best companies in Bar
- #1 of 1 best companies in Escape room centre
- #1 of 1 best companies in Laser Tag Centre
- #2 of 4 best companies in Leisure Centre
- #4 of 4 best companies in Video Arcade
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Leisure West Complex, Browells Lane, Feltham, TW13 7EQ, Feltham, United Kingdom
- 0333 034 6100
3.8
Great
99 reviews
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Brilliant staff very polite and helpful…
Brilliant staff very polite and helpful
Booking process and check in very straightforward
Location Feltham
Fantastic thank you
1 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great place for Birthday celebration 🎂
Great place to celebrate birthday for your little ones. The newly renovated soft play and party place really attractive. Staffs are very helpful.
28 June 2026
Reply from Tenpin - Feltham
Hello Ajit,
Thank you for taking the time to rate Tenpin Feltham 5 stars. We're so happy to hear that our newly renovated soft play and party area made your little one's birthday celebration extra special. It's fantastic to know our team was helpful and contributed to a great experience. We hope to welcome you back again soon! All the best ~ Laura
We had a great time bowling
We had a great time bowling. We arrived early and was able to book in straight away.
Our booking was for Tuesday and got half price drinks
Made it an affordable afternoon out.
22 June 2026
Reply from Tenpin - Feltham
Hi there, thank you for the lovely 5* review for Tenpin Feltham! We're delighted to hear that you had a great time bowling and that you enjoyed our Tenpin Tuesday deal. We look forward to seeing you again soon! Best wishes - Adelaide
Fantastic service and great facilities
Fantastic service and great facilities. The pizza wasn't very good.
3 June 2026
Reply from Tenpin - Feltham
Hi Rosie, thank you for leaving Tenpin Feltham a lovely 4* rating! We appreciate your feedback on our service and facilities. We are sorry to hear that you didn't enjoy the pizza and we'll ensure that this is shared with the relevant teams. We hope to see you again soon! Best wishes - Rosie
Reply from Tenpin - Feltham
Hi Suzanne
We are so pleased you found our team helpful and booking easy. Thank you for your kind words! Best wishes - Clare
Tenpin Feltham is top-notch bowling…
Tenpin Feltham is top-notch bowling place, plenty of dining space and nice kids games area. Worth to spend with family and friends
3 June 2026
Reply from Tenpin - Feltham
Hi Sateesh
We're so glad you enjoyed your visit to our Feltham location! It's wonderful to hear you appreciated our dining and kids' games area. We hope to see you again soon! Best wishes - Clare
Reply from Tenpin - Feltham
Hi Madhusudan, thank you for the excellent 5* review for Tenpin Feltham! We're delighted to hear that you enjoyed our prices, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Bowling made easy
Good bowling ,good savings in the day ,helpful staff and a good soft play for after your bowling 🎳
1 June 2026
Unprompted review
Reply from Tenpin - Feltham
Hi Brian, thank you for the wonderful 5* review for Tenpin Feltham! We're so pleased to hear that you had a good visit and that you enjoyed the soft play, bowling and the service. We look forward to welcoming you back again soon! Best wishes - Adelaide
The bowling experience was excellent
The bowling experience was excellent, food was good. Clean and well maintained. As I paid full price, there should be free toddler food offers despite being bank holiday.
27 May 2026
Reply from Tenpin - Feltham
Hi Sabrina, thank you so much for this 4* review of Tenpin Feltham! We're glad to hear you had a good experience and we will be sure to pass these comments on! We can't wait to welcome you back soon! Best wishes, Jade
It was good and enjoyed it throughly .
27 May 2026
Reply from Tenpin - Feltham
Hi there, thanks for leaving a rating and review for Tenpin Feltham! We appreciate you sharing your feedback. We're glad you had a good time and enjoyed it thoroughly. We can't wait to welcome you again soon for another 5* experience! Best wishes, Jade
All things are good except one of the…
All things are good except one of the executive is being rude as the volume of the sound is high and we were not able to hear properly she has to tell the same thing for 4 times which made her to behave rude
27 May 2026
Reply from Tenpin - Feltham
Hi Naveen, thank you for taking the time to leave a review of Tenpin Feltham! We are so pleased you had a great visit but we are very sorry to hear that you found the music too loud resulting in team members having to repeat themselves and we are sorry this appeared to be rude! Your feedback is very important to us so please be assured all will be sent to the team and in the meantime, we do hope you will still consider visiting us in the future! Best wishes - Mel
Food was really expensive
Food was really expensive. Ordered chicken and chips. Chicken was un seasoned and no flavour. Other than that not bad
27 May 2026
Reply from Tenpin - Feltham
Hello Vanessa,
Thank you for taking the time to rate Tenpin 3 stars. We appreciate your feedback on the pricing and the chicken's seasoning. We look forward to welcoming you back again soon and hope that the next visit is a 5 star experience. All the best ~ Laura
We had great fun competing with each…
We had great fun competing with each other and enjoyed.
The place was great and vibing
27 May 2026
Reply from Tenpin - Feltham
Hi Ayasha
Thank you for the wonderful 5-star review! We're so glad you had fun competing and enjoyed the vibrant atmosphere. We hope to see you again soon! Best wishes - Clare
Reply from Tenpin - Feltham
Hello
We appreciate your kind words about our staff and value and hope to see you soon. Best wishes - Clare
Check in process is slow .
Check in process is slow .
Had to wait for 10 min before being served there was only one person who was dealing with bar orders side by side serving customers at check in.
Hospitality of the staff at check in was not good, can’t blame them as they are been asked to do multi tasked jobs .
20 May 2026
Reply from Tenpin - Feltham
Hello, thank you very much for taking the time to leave a review of Tenpin Feltham! We are very sorry to hear that our check in process took longer than we would have liked! Your feedback is really important to us and so please be assured all will be sent to the team for future improvements! We do hope this will not stop you from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Reply from Tenpin - Feltham
Hello there, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Feltham. We do hope to see you again soon. Many Thanks - Kimberley
I was book 2 he session at 6 PM and…
I was book 2 he session at 6 PM and when I was reach their staff said now is closing time we close at 7 am every day but why online shown till 9 pm timing. I was disappointed my son was play only 15-20 minutes in soft play .
16 May 2026
Reply from Tenpin - Feltham
Hello, thank you for taking the time to leave a review of Tenpin Feltham! We are very sorry to hear that your recent visit was not as enjoyable as we would have liked. If you visited our soft play area please note that this closes at 7pm. Therefore, our latest booking time for the full 2hr slot will be 5pm. We are sorry this was not explained fully to you and we very much hope you will still consider visiting us again in the future! Best wishes - Mel
Stupid boy doing disgusting dance while…
Stupid boy doing disgusting dance while playing pool and idioy guy hitting me when play pool
16 May 2026
Unprompted review
Reply from Tenpin - Feltham
Hello Anupama,
Thank you for taking the time to rate Tenpin Feltham 1 star. We are sorry that some of the local patrons made your experience a negative one. We do hope we get to welcome you back again soon and that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Bowling experience
The venue was clean.
We got served quickly at reception.
Everything was set up very nicely.
The staff were helpful and friendly
Had a great time - thank you
13 May 2026
Reply from Tenpin - Feltham
Hello, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you had a great time at our Tenpin in Feltham. We will pass your feedback onto our team. We do hope to see you again very soon. Many Thanks- Kimberley
Nice and helpful staff
13 May 2026
Reply from Tenpin - Feltham
Hi there. Thank you for rating Tenpin Feltham 5*! We will be sure to pass these lovely comments on and can't wait to welcome you again soon. Best wishes, Jade
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