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Tenpin - Glasgow Reviews 

127
TrustScore 4 out of 5

4.0

Braehead, Soar Intu, King's Inch Rd, PA4 8XQ Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were there on two separate days for school trips. We played two games each and all pupils had a brilliant time. It was so easy to book and make slight ammendments. Customer service were very accomm... See more

Company replied

Rated 4 out of 5 stars

Great atmosphere as was very busy, however this meant we had to queue for a few minutes to check in, but all staff were very welcoming and friendly.

Company replied

Rated 5 out of 5 stars

We had not planned our visit to Tenpin but the staff were great and got us straight in to start bowling with our 6 year old grandson. We all had a great time and ordered some food and drinks which we... See more

Company replied

Rated 4 out of 5 stars

Bowling was really fun, easy to use the touch screen to control the settings and the place was tidy with employees clearing away glasses once empty. However, could do with more of a variety of bowli... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #9 of 10 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, United Kingdom

  • 0333 034 6100

4.0

Great

TrustScore 4 out of 5

127 reviews

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4.0

All reviews

(127)

8,285 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent School Trip

We were there on two separate days for school trips. We played two games each and all pupils had a brilliant time. It was so easy to book and make slight ammendments. Customer service were very accommodating. The staff at the venue welcomed us and were so friendly. We will definitely be back for a 4th year in a row!

1 July 2026
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Reply from Tenpin - Glasgow

Hi Kristen, thank you for the lovely 5* rating of Tenpin Glasgow. We are delighted to hear that you had a great time for the school trips. We really appreciate your kind feedback regarding the booking process and our customer service. We can't wait to welcome you back for a 4th year! Thanks again. Best wishes, Jade

Rated 4 out of 5 stars

Great atmosphere as was very busy

Great atmosphere as was very busy, however this meant we had to queue for a few minutes to check in, but all staff were very welcoming and friendly.

1 July 2026
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Reply from Tenpin - Glasgow

Hi Betty, thank you for your lovely 4* review of Tenpin Glasgow! We are so pleased that you liked the atmosphere and that our staff were welcoming and friendly. We're sorry for any disappointment caused with the wait times! Best wishes, Jade

Rated 5 out of 5 stars

It was my daughter's birthday and…

It was my daughter's birthday and family got together

1 July 2026
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Reply from Tenpin - Glasgow

Hi, thank you for the 5* rating of Tenpin Glasgow. It's great to hear you had a lovely time spent with family for your daughters birthday. We hope to welcome you back again soon for another fun time.
Take care,
Kirsty

Rated 5 out of 5 stars

The girl yhat served me was very…

The girl yhat served me was very helpful she was brilliant at helping me book

1 July 2026
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Reply from Tenpin - Glasgow

Hello Mr Innis Campbein,
We are so pleased to hear that our team was brilliant and helpful in assisting you with your booking. We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

We had not planned our visit to Tenpin…

We had not planned our visit to Tenpin but the staff were great and got us straight in to start bowling with our 6 year old grandson. We all had a great time and ordered some food and drinks which were fast and tasty.
The music and vibe were great for a Saturday afternoon and got our weekend off to a great start.

24 June 2026
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Reply from Tenpin - Glasgow

Hello Jacqueline,
Thank you for taking the time to rate Tenpin Glasgow 5 stars. We are so pleased to hear that you had such a great time bowling with us and that our team was able to get you started quickly. We are also happy that you enjoyed the food, drinks, and atmosphere. We hope to see you all again soon! All the best ~ Laura

Rated 4 out of 5 stars

Food and drjnk was lovely staff lovely…

Food and drjnk was lovely staff lovely but understaffed. Was a public bank holiday and only 1 person behind bar

17 June 2026
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Reply from Tenpin - Glasgow

Hi David, thank you for taking the time to leave a 4* rating and review of Tenpin Glasgow. We appreciate your honest feedback and we will ensure your comments are passed to the correct teams. We are pleased that despite this, staff were lovely and you enjoyed the food and drink. Best wishes, Jade

Rated 5 out of 5 stars

Fascinating always and the Staffs are…

Fascinating always and the Staffs are lovely.

17 June 2026
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Reply from Tenpin - Glasgow

Hi Mary, thank you for your kind words and rating for Tenpin Glasgow! We are so pleased you enjoyed your visit and found our staff lovely. We hope to see you again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Good laugh

good customer service, bowling alleys good condition

10 June 2026
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Reply from Tenpin - Glasgow

Hi Ryan
Thanks for the 5-star rating! We're glad you enjoyed our great service and well-maintained alleys. Best wishes - Clare

Rated 5 out of 5 stars

Great venue

Great venue. Clean and tidy. Staff were friendly and very helpful.

10 June 2026
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Reply from Tenpin - Glasgow

Hi Gordon
Thank you for your fantastic 5-star review! We are so pleased you enjoyed your visit. We appreciate your kind words. Best wishes - Clare

Rated 1 out of 5 stars

Didn’t respond to my email until the…

Didn’t respond to my email until the day after so wasn’t able to reschedule tickets as website glitched when booking them and gave me the earliest time of the day

15 April 2026
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Reply from Tenpin - Glasgow

Hi there
We are truly sorry for the delay in our response and the inconvenience you experienced with rescheduling your tickets due to the website issue. We are reviewing our processes to prevent this. If you would like us to contact you regarding this, please send an email to customer.feedback@tenpin.co.uk with the above details, using the subject "Review - Glasgow". We can then reach out to you. Best wishes - Clare

Rated 2 out of 5 stars

Lane breakdowns

Played 2 games and 3 times it broke down and required a guy to come and fix it, some sort of sensor problem which took a good 5 minutes each time which kind of ruined the game.

3 June 2026
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Reply from Tenpin - Glasgow

Hi, thank you for taking the time to leave a review of Tenpin Glasgow. We're sorry to hear about the technical issues you were faced with during your visit. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvements. Hope to see you again soon for a much better experience.
Take care,
Kirsty

Rated 3 out of 5 stars

Food took forever to be served and was…

Food took forever to be served and was just a bowl of fries. Was delivered about 30-40 mins after ordering when we were on our last shots

3 June 2026
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Reply from Tenpin - Glasgow

Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Glasgow. We are sorry to hear that the wait time for your food was much longer than we normally aim for. We will pass your comments onto our team, to help us gain those final stars. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Just good simple fun

Just good simple fun

3 June 2026
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Reply from Tenpin - Glasgow

Hi Lisa, thank you for the 5* review for Tenpin Glasgow! It's great to hear that you had a fun visit and we hope to see you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Staff where friendly and the bowling…

Staff where friendly and the bowling was excellent

3 June 2026
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Reply from Tenpin - Glasgow

Hi Tracey, thank you for the 5* review for Tenpin Glasgow! We're delighted to hear that you enjoyed the bowling and the service from our team, and we can't wait to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Great fun

Went for bowling and ended up staying for drinks and darts. Good fun

27 May 2026
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Reply from Tenpin - Glasgow

Hi Marta, thank you for leaving Tenpin Glasgow a fantastic 5* rating. We are so pleased to hear you enjoyed bowling with us and decided to stick around to take advantage of our darts! We hope to welcome you back again soon. Best wishes - Kaylee

Rated 5 out of 5 stars

The cost was good value place was clean…

The cost was good value place was clean and tidy staff very efficient

27 May 2026
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Reply from Tenpin - Glasgow

Hi there,

Thank you for your fantastic 5* review at Tenpin Glasgow! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Staff great food great aswell good…

Staff great food great aswell good prices

27 May 2026
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Reply from Tenpin - Glasgow

Hi Bryan, thank you for rating Tenpin Glasgow 5*! We really appreciate your kind comments regarding our staff, food and pricing! We can't wait to welcome you back again soon. Best wishes, Jade

Rated 5 out of 5 stars

Wonderful staff

Wonderful staff, very clean

27 May 2026
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Reply from Tenpin - Glasgow

Hi Josephine, thank you so much for the excellent 5* review of Tenpin Glasgow! We are really pleased to hear that you found the staff to be wonderful and were happy with the cleanliness. We can't wait to see you again soon for another 5* experience! Best wishes, Jade

Rated 5 out of 5 stars

We had a really good time

We had a really good time. No waiting, good service, good price and great games. What else can you ask for

27 May 2026
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Reply from Tenpin - Glasgow

Hi Debbie, thank you for leaving Tenpin Glasgow a wonderful 5* rating. We are so pleased to hear you had a great time with us recently and took advantage of our great prices! We can't wait to welcome you back again soon. Best wishes - Kaylee

Rated 5 out of 5 stars

Great family outing made all the better…

Great family outing made all the better by using the 1/2 price Tuesday desl.Super easy booking and confirmation.Lanes all set up on arrival.Very courteous and efficient.staff.A great time was had by all adults and kids.Will defo be back!!

27 May 2026
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Reply from Tenpin - Glasgow

Hi Janet, thank you for your wonderful 5-star review! We're so happy to hear you had a great family outing and enjoyed our half-price Tuesday deal. We appreciate your kind words about our easy booking and efficient staff. We look forward to welcoming you back! Best wishes - Rosie

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