Banner for Tenpin - Northampton

Tenpin - Northampton Reviews 

131
TrustScore 4 out of 5

4.0

Sixfields Leisure, Weedon Road, Northampton, NN5 5QL Northampton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

No air conditioning rather hot, staff walked away when we tried to get their attention. Even when we pressed the call button we got no response. Food didn't come in reasonable time and felt extreme... See more

Company replied

Rated 5 out of 5 stars

Took 10 children for an 11th birthday party. 2 hours was plenty of time for two games. Staff were really friendly and helpful. We had pre-ordered 2 pitchers of soft drinks and they asked when we wo... See more

Company replied

Rated 4 out of 5 stars

Good night - half price bowling and drinks during tenpin Tuesdays promotion, which is such a great deal. Lots of staff serving, and all were friendly. Would have been 5 stars, but lost one for hav... See more

Company replied

Rated 5 out of 5 stars

We held my daughter's 6th birthday party at Tenpin Northampton and it was brilliant. The staff were great, the kids loved it and it was all so easy. I'd definitely recommend a kids party there!

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #9 of 10 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, United Kingdom

  • 0333 034 6100

4.0

Great

TrustScore 4 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(131)

8,376 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's a wonderful experience in…

It's a wonderful experience in Northampton tenpin.

7 July 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi Guna, what a brilliant 5* review of Tenpin Northampton! We are really pleased to hear you had such a wonderful experience and we hope to see you again soon! Best wishes - Mel

Rated 3 out of 5 stars

Rather disappointing

No air conditioning rather hot, staff walked away when we tried to get their attention. Even when we pressed the call button we got no response.
Food didn't come in reasonable time and felt extremely rushed right at the end.
Quite disappointing

27 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi Zoe, thanks for leaving a 3* rating and review for Tenpin Northampton! We are sorry to hear that you received no response and experienced a long wait time. We'll address this to ensure a better experience in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade

Rated 1 out of 5 stars

I was told there was aircon and there…

I was told there was aircon and there wasn’t. It was sweltering. The pizzas were not good for the party and the photo booth in the arcade about of order was much is something Helios were looking forward to doing.

1 July 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hello Nadia,
Thank you for taking the time to rate Tenpin Northampton 1 star. We are truly sorry to hear about your disappointing experience with the air conditioning, the quality of the pizzas, and the out-of-order photo booth. We understand how frustrating this must have been, especially for Helios. We have shared your feedback with the relevant teams to ensure improvements are made. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 5 out of 5 stars

Had a party for my daughters 10th…

Had a party for my daughters 10th birthday all the kids absolutely loved it. The party organisers were fun and the party food went down a treat and to top it all off was cheap as chips
Thanks everyone.

21 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hello Jason,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We are so happy to hear that your daughter's birthday party was such a success! It sounds like everyone had a fantastic time, and we appreciate your kind words about our team and food. We look forward to welcoming you back again soon! All the best ~ Laura

Rated 3 out of 5 stars

Staff friendly and facilities good but…

Staff friendly and facilities good but the venue desperately needs air conditioning

24 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hello Matt,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We appreciate your feedback on our staff and facilities. We are looking into air conditioning. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura

Rated 2 out of 5 stars

It was okay but

Although the actual bowling was fun , what ruined it was the fact we were never informed on booking that there would be two birthday parties going on , I had my two special needs children the noise impacted the fun they were having as they were struggling with the noises from the parties , which I understand can not be helped but if we were informed there would two parties until x time we could have booked for a different time , then I tried to cheer them up by going to arcades to find i could not even do that as they do not take credit cards as payment which then caused two meltdowns outside .
Also no ac so we were literally sweating so bad . I can't see us going back anytime soon

24 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hello Tash,
Thank you for taking the time to rate Tenpin Northampton 2 star. Thank you for sharing your experience. We are truly sorry to hear that the noise levels and lack of air conditioning negatively impacted your visit. We also regret the inconvenience with arcade payments and the distress this caused. Your feedback is invaluable, and we will certainly look into these issues to improve our guest experience. All the best ~ Laura

Rated 5 out of 5 stars

It’s a fun place to be!

We always have a great time at ten pin especially Karl!

17 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi Sue, thank you for rating Tenpin Northampton 5*! It's great to hear that you always have a great time! We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade

Rated 5 out of 5 stars

Booked online

Booked online, bowling went without a hitch.

23 March 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hello Anna, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a great time with us. We do hope to see you again soon here at Northampton. Many Thanks - Kimberley

Rated 5 out of 5 stars

It's been a great experience

It's been a great experience, with lovey service and a good place to spend your time.

17 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi Emilia, thank you for your wonderful 5-star review for Tenpin Northampton! We are so pleased you had a great experience and enjoyed your time with us. We can't wait to welcome you back again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Birthday party at Tenpin

We held my daughter's 6th birthday party at Tenpin Northampton and it was brilliant. The staff were great, the kids loved it and it was all so easy. I'd definitely recommend a kids party there!

17 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi EH, thank you for your wonderful 5-star review! We are so happy to hear that your daughter's birthday party was brilliant and that everyone had a great time. We appreciate your recommendation and we can't wait to welcome you back again in the future! Best wishes - Rosie

Rated 5 out of 5 stars

we had a very fun time

we had a very fun time, but the burgers here are not great

17 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi there, thank you for leaving Tenpin Northampton a lovely 5* rating and review! We're glad you had fun! We're sorry the burgers weren't great and we'll ensure the feedback is shared for future improvements to be made. We hope to welcome you back soon! Best wishes - Rosie

Rated 5 out of 5 stars

Pre-booked online

Pre-booked online, Lane was ready for our arrival. Friendly and attentive staff. Food waiting time was no longer than 20-30 minutes.

3 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi Layla,

Thank you for your fantastic 5* review at Tenpin Northampton! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Great experience celebrating my nephew…

Great experience celebrating my nephew birthday , the stuff we're very helpful and kind .

10 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi Cosmin
Thank you for your wonderful 5-star review! We are so pleased to hear you had a great time celebrating a birthday with us. We hope to see you again soon! Best wishes - Clare

Rated 4 out of 5 stars

We have a good time.


We have a good time.

10 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi there, thank you for leaving Tenpin Northampton a lovely 5* rating ad review! We're glad you enjoyed your time and we appreciate you leaving us this positive feedback. We hope to see you again soon! Best wishes - Rosie

Rated 4 out of 5 stars

Great but limited bowling ball availability

It would have been 5 stars but there were no balls available. All the other lanes were being used so it made it really hard to find free balls.

6 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi Rebecca, thank you for leaving Tenpin Northampton a lovely 4* rating! We appreciate your feedback. We're sorry to hear about the ball availability issue and will address this to improve our service. We hope to see you again in the future! Best wishes - Rosie

Rated 5 out of 5 stars

Polite customer service from the staff…

Polite customer service from the staff and nice food prepared

10 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi Sean,

Thank you for your fantastic 5* review at Tenpin Northampton! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi there
We are so glad you had a good time! We appreciate your positive feedback. Hope to see you soon. Best wishes - Clare

Rated 4 out of 5 stars

Easy to book

Easy to book, good value for money, the fast food is exactly what it is so never expect too much on that score. We all had a great time, a team of 10 of us. Staff were helpful and friendly.

3 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi there, thank you for leaving Tenpin Northampton a wonderful 4-star review! We are so pleased to hear that your team of ten had a great time and found our staff helpful. We appreciate your feedback and hope to see you again soon! Best wishes - Rosie

Rated 3 out of 5 stars

It was far too expensive to pay over…

It was far too expensive to pay over £30 for two games of bowling for one adult and one child.

3 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hello Customer 13,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We're sorry our pricing caused disappointment, we offer many deals and offer which makes attending our venue accessible for all budgets. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura

Rated 4 out of 5 stars

A Great few hours

Great few hours, it would have been 5 stars if I could just find a decent ball with holes big enough for my fingers 😂

27 May 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi Jamie
We are so glad you enjoyed your time with us! We appreciate your feedback about the bowling balls and will certainly look into it. Hope to see you soon. Best wishes - Clare

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look