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Tenpin - Northampton Reviews 

137
TrustScore 4 out of 5

4.0

Sixfields Leisure, Weedon Road, Northampton, NN5 5QL Northampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

All staff were amazing, friendly,kind and patient with all the kids. The party food was a good choice, the kids loved the balloons modeling especially. The price was excellent.

Company replied

Rated 3 out of 5 stars

No air conditioning rather hot, staff walked away when we tried to get their attention. Even when we pressed the call button we got no response. Food didn't come in reasonable time and felt extreme... See more

Company replied

Rated 5 out of 5 stars

The staff were lovely, we had so much fun celebrating my 20th birthday and it was amazing, everything was perfect

Company replied

Rated 5 out of 5 stars

Very nice experience and friendly staff- warm young lads and ladies. The heat wave was intense, probably it was a struggle to keep the massive place cool

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #9 of 10 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, United Kingdom

  • 0333 034 6100

4.0

Great

TrustScore 4 out of 5

137 reviews

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4.0

All reviews

(137)

8,609 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were lovely

The staff were lovely, we had so much fun celebrating my 20th birthday and it was amazing, everything was perfect

14 July 2026
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Reply from Tenpin - Northampton

Hello Anna,
Thank you for your wonderful 5-star review of Tenpin Northampton. We are absolutely thrilled to hear that you had such an amazing time celebrating your 20th birthday with us and that everything was perfect. We hope to see you again soon! All the best ~ Laura

Rated 5 out of 5 stars

As usual staff friendly and helpful…

As usual staff friendly and helpful Courteous to all and professional in their duties.

14 July 2026
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Reply from Tenpin - Northampton

Hi Jim, thank you for the lovely 5* rating of Tenpin Northampton. It's great to hear you had a great experience and that the team provided friendly and helpful service. We appreciate your kind and positive feedback. Hope to see you again soon for another 5* visit.
Take care,
Kirsty

Rated 1 out of 5 stars

Poor service

We paid for one game. The students wanted another game. The offer was one game priced £4:75. We should have paid for two games priced at £7:50. The manager wouldn’t allow us to pay the difference for a second game after playing the first game. We were told we need to pay in full £4:75 for a second game. Even though the place was empty! Poor service, would avoid. Bowl elsewhere!

15 July 2026
Unprompted review
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Reply from Tenpin - Northampton

Hello Robert, thank you for taking the time to leave a review of Tenpin Northampton! We are sorry to hear that you were left disappointed with the additional payment required under our concession rate. We will be sure to pass all of your feedback onto the team and we do hope you will still consider visiting us in the future! Best wishes - Mel

Rated 5 out of 5 stars

All staff were amazing

All staff were amazing, friendly,kind and patient with all the kids. The party food was a good choice, the kids loved the balloons modeling especially. The price was excellent.

11 July 2026
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Reply from Tenpin - Northampton

Hi Michelle, thank you for the lovely 5* rating of Tenpin Northampton. We are so pleased to hear that our staff were amazing and that the party food and balloon modeling were enjoyed by the children. We appreciate your kind words and hope to see you again soon!
Take care,
Kirsty

Rated 2 out of 5 stars

Air con needed in booth/mics didnt work

Air con needed in booth, it was like a sauna. also mics didnt work for first 10 mins so should of got extra time. its a shame as it was for my daughters 8th birthday

14 July 2026
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Reply from Tenpin - Northampton

Hi there, firstly, thank you for your review of Tenpin Northampton. We are very sorry to hear about your recent party experience and we would like to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Northampton' for somebody to investigate and get back to you regarding this. Best wishes-Leila

Rated 5 out of 5 stars

Very nice experience and friendly…

Very nice experience and friendly staff- warm young lads and ladies. The heat wave was intense, probably it was a struggle to keep the massive place cool

10 July 2026
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Reply from Tenpin - Northampton

Hi Kene, thank you for your 5* review of Tenpin Northampton! We are so glad to hear that you enjoyed your experience and found our staff friendly, and we appreciate the feedback about the temperature inside the venue. We hope to see you again soon! Best wishes-Leila

Rated 5 out of 5 stars

It's a wonderful experience in…

It's a wonderful experience in Northampton tenpin.

7 July 2026
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Reply from Tenpin - Northampton

Hi Guna, what a brilliant 5* review of Tenpin Northampton! We are really pleased to hear you had such a wonderful experience and we hope to see you again soon! Best wishes - Mel

Rated 3 out of 5 stars

Rather disappointing

No air conditioning rather hot, staff walked away when we tried to get their attention. Even when we pressed the call button we got no response.
Food didn't come in reasonable time and felt extremely rushed right at the end.
Quite disappointing

27 June 2026
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Reply from Tenpin - Northampton

Hi Zoe, thanks for leaving a 3* rating and review for Tenpin Northampton! We are sorry to hear that you received no response and experienced a long wait time. We'll address this to ensure a better experience in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade

Rated 1 out of 5 stars

I was told there was aircon and there…

I was told there was aircon and there wasn’t. It was sweltering. The pizzas were not good for the party and the photo booth in the arcade about of order was much is something Helios were looking forward to doing.

1 July 2026
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Reply from Tenpin - Northampton

Hello Nadia,
Thank you for taking the time to rate Tenpin Northampton 1 star. We are truly sorry to hear about your disappointing experience with the air conditioning, the quality of the pizzas, and the out-of-order photo booth. We understand how frustrating this must have been, especially for Helios. We have shared your feedback with the relevant teams to ensure improvements are made. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 5 out of 5 stars

Had a party for my daughters 10th…

Had a party for my daughters 10th birthday all the kids absolutely loved it. The party organisers were fun and the party food went down a treat and to top it all off was cheap as chips
Thanks everyone.

21 June 2026
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Reply from Tenpin - Northampton

Hello Jason,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We are so happy to hear that your daughter's birthday party was such a success! It sounds like everyone had a fantastic time, and we appreciate your kind words about our team and food. We look forward to welcoming you back again soon! All the best ~ Laura

Rated 3 out of 5 stars

Staff friendly and facilities good but…

Staff friendly and facilities good but the venue desperately needs air conditioning

24 June 2026
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Reply from Tenpin - Northampton

Hello Matt,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We appreciate your feedback on our staff and facilities. We are looking into air conditioning. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura

Rated 2 out of 5 stars

It was okay but

Although the actual bowling was fun , what ruined it was the fact we were never informed on booking that there would be two birthday parties going on , I had my two special needs children the noise impacted the fun they were having as they were struggling with the noises from the parties , which I understand can not be helped but if we were informed there would two parties until x time we could have booked for a different time , then I tried to cheer them up by going to arcades to find i could not even do that as they do not take credit cards as payment which then caused two meltdowns outside .
Also no ac so we were literally sweating so bad . I can't see us going back anytime soon

24 June 2026
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Reply from Tenpin - Northampton

Hello Tash,
Thank you for taking the time to rate Tenpin Northampton 2 star. Thank you for sharing your experience. We are truly sorry to hear that the noise levels and lack of air conditioning negatively impacted your visit. We also regret the inconvenience with arcade payments and the distress this caused. Your feedback is invaluable, and we will certainly look into these issues to improve our guest experience. All the best ~ Laura

Rated 5 out of 5 stars

It’s a fun place to be!

We always have a great time at ten pin especially Karl!

17 June 2026
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Reply from Tenpin - Northampton

Hi Sue, thank you for rating Tenpin Northampton 5*! It's great to hear that you always have a great time! We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade

Rated 5 out of 5 stars

Booked online

Booked online, bowling went without a hitch.

23 March 2026
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Reply from Tenpin - Northampton

Hello Anna, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a great time with us. We do hope to see you again soon here at Northampton. Many Thanks - Kimberley

Rated 5 out of 5 stars

It's been a great experience

It's been a great experience, with lovey service and a good place to spend your time.

17 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi Emilia, thank you for your wonderful 5-star review for Tenpin Northampton! We are so pleased you had a great experience and enjoyed your time with us. We can't wait to welcome you back again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Birthday party at Tenpin

We held my daughter's 6th birthday party at Tenpin Northampton and it was brilliant. The staff were great, the kids loved it and it was all so easy. I'd definitely recommend a kids party there!

17 June 2026
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Reply from Tenpin - Northampton

Hi EH, thank you for your wonderful 5-star review! We are so happy to hear that your daughter's birthday party was brilliant and that everyone had a great time. We appreciate your recommendation and we can't wait to welcome you back again in the future! Best wishes - Rosie

Rated 5 out of 5 stars

we had a very fun time

we had a very fun time, but the burgers here are not great

17 June 2026
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Reply from Tenpin - Northampton

Hi there, thank you for leaving Tenpin Northampton a lovely 5* rating and review! We're glad you had fun! We're sorry the burgers weren't great and we'll ensure the feedback is shared for future improvements to be made. We hope to welcome you back soon! Best wishes - Rosie

Rated 5 out of 5 stars

Pre-booked online

Pre-booked online, Lane was ready for our arrival. Friendly and attentive staff. Food waiting time was no longer than 20-30 minutes.

3 June 2026
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Reply from Tenpin - Northampton

Hi Layla,

Thank you for your fantastic 5* review at Tenpin Northampton! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Great experience celebrating my nephew…

Great experience celebrating my nephew birthday , the stuff we're very helpful and kind .

10 June 2026
Tenpin - Northampton logo

Reply from Tenpin - Northampton

Hi Cosmin
Thank you for your wonderful 5-star review! We are so pleased to hear you had a great time celebrating a birthday with us. We hope to see you again soon! Best wishes - Clare

Rated 4 out of 5 stars

We have a good time.


We have a good time.

10 June 2026
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Reply from Tenpin - Northampton

Hi there, thank you for leaving Tenpin Northampton a lovely 5* rating ad review! We're glad you enjoyed your time and we appreciate you leaving us this positive feedback. We hope to see you again soon! Best wishes - Rosie

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