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Tenpin - Rochdale Reviews 

109
TrustScore 4 out of 5

4.1

Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY Rochdale, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Didnt like confusion over booking and discount code Didnt like attitude of staff, total lack of interest Didnt like having to wait 10 minutes to order drink Liked the new look environment

Company replied

Rated 5 out of 5 stars

Lovely friendly team .. nice and clean have four children everything so expensive, but go on a Tuesday with drinks half price well worth it ..

Company replied

Rated 5 out of 5 stars

We celebrated my son’s 10th birthday at Tenpin and had such a fantastic time. It was a brilliant day with family and friends all joining in, and there was something for everyone to enjoy. The b... See more

Company replied

Rated 5 out of 5 stars

Due to early booking , quieter than normal , easy to check in, staff always friendly and helpful .

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #10 of 11 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY, Rochdale, United Kingdom

  • 0333 034 6100

4.1

Great

TrustScore 4 out of 5

109 reviews

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4.1

All reviews

(109)

9,156 reviews in the last 12 months

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Rated 5 out of 5 stars
Tenpin - Rochdale logo

Reply from Tenpin - Rochdale

Hi Peter, thank you so much for the 5* rating and review of Tenpin Rochdale. We're thrilled to hear you had great fun and enjoyed the company. We hope to see you again for another 5* experience.
Take care,
Kirsty

Rated 5 out of 5 stars

Lovely friendly team .

Lovely friendly team .. nice and clean have four children everything so expensive, but go on a Tuesday with drinks half price well worth it ..

29 July 2026
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Reply from Tenpin - Rochdale

Hi Jenney, thank you very much for the fabulous 5* review of Tenpin Rochdale! We are so pleased the best time was had and you got to take advantage of our brilliant Tenpin Tuesday deal and we can't wait to see you again soon! Best wishes - Mel

Rated 4 out of 5 stars

Very busy

Very busy, wanted to move lanes but was not possible

29 July 2026
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Reply from Tenpin - Rochdale

Hi Akhra
We appreciate your feedback and understand that it can be challenging when our lanes are busy. We are always working to improve traffic flow. Best wishes - Clare

Rated 5 out of 5 stars

Due to early booking

Due to early booking , quieter than normal , easy to check in, staff always friendly and helpful .

29 July 2026
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Reply from Tenpin - Rochdale

Hi Julie, thank you for your 5* review of Tenpin Rochdale! It's lovely to hear that you found your visit convenient and that you found our staff friendly and helpful. We look forward to welcoming you back again soon! Best wishes-Leila

Rated 5 out of 5 stars

environment great atmosphere spotless…

environment great atmosphere spotless first rate facilitys

22 July 2026
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Reply from Tenpin - Rochdale

Hello Susan,
Thank you for taking the time to rate Tenpin Rochdale 5 stars. We're so happy to hear you enjoyed the great atmosphere and found our facilities spotless! Thank you for your kind words and we look forward to welcoming you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Great experience

Great experience

14 July 2026
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Reply from Tenpin - Rochdale

Hi Rachel, thank you so much for this awesome 5* review of Tenpin Rochdale! We are delighted that you had a great experience with us! We can't wait to welcome you again soon. Best wishes, Jade

Rated 3 out of 5 stars

Didnt like confusion over booking and…

Didnt like confusion over booking and discount code
Didnt like attitude of staff, total lack of interest
Didnt like having to wait 10 minutes to order drink
Liked the new look environment

22 July 2026
Tenpin - Rochdale logo

Reply from Tenpin - Rochdale

Hi Sue, thank you for taking the time to leave a rating and review of Tenpin Rochdale. We're sorry for any disappointment caused at your recent visit. However, we are pleased to hear that you liked the look of the venue. We will be sure to pass your valuable feedback on and we hope to see you again. Best wishes, Jade

Rated 5 out of 5 stars

Had a great time

Had a great time, good food and friendly staff 10 out of 10

7 July 2026
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Reply from Tenpin - Rochdale

Hey Jane, thank you for the amazing 5* rating and review of Tenpin Rochdale. We're thrilled to hear that you had a great time and enjoyed the food. We appreciate your kind words!
Take care,
Kirsty

Rated 5 out of 5 stars

Great Day with the Family

Great Day with the Family, looking forward to our next visit.

7 July 2026
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Reply from Tenpin - Rochdale

Hello Paul, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Rochdale! We do hope to see you again very soon. Many Thanks - Kimberley

Rated 2 out of 5 stars

I booked for my daughter’s 9th…

I booked for my daughter’s 9th birthday. There was myself and 4 children in total. As we arrived early, I told the children they could go in the arcade part first. One of the girls just asked for 10ps as she loved the 10p dropper machines. The one she had picked had a prize of a £5 note, near the edge. She eventually won it but only for it to fall in a different shoot. We asked a member of staff for help but we were told it was because we banged on the machine. Not one of us did. Then are game of bowling was ready. The booth had been left with the previous players waste, no one had moved it. We had opted for the 1 game with food. This should have been 4 children’s meals and one adult meal, there was no difference at all. The girls had won over 600 tickets from various arcade games, as we went to redeem them, both ticket machines were not working and we spent around 5 minutes waiting for staff to help. The only staff member that seemed to be smiling and happy to help was the lady who checked us in for the bowling game. Other than that it wasn’t a great experience.

7 July 2026
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Reply from Tenpin - Rochdale

Hello Millie, thank you very much for taking the time to leave a review of Tenpin Rochdale! We are very disappointed to hear your recent experience with us was not as enjoyable as we would have liked! Your feedback is so important to us as this helps us to make improvements where needed so please be assured all will be sent to the relevant team! In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Rochdale' Best wishes - Mel

Rated 5 out of 5 stars

Got sorted with our lane and drinks…

Got sorted with our lane and drinks quickly. We set the lane up wrong but they quickly sorted it for us.

7 July 2026
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Reply from Tenpin - Rochdale

Hi Guy, what a fabulous 5* review of Tenpin Rochdale! We are thrilled you had the best time and any issues were resolved quickly and we can't wait to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

Had a great time with friends making…

Had a great time with friends making the most of your new facilities, bowling, interactive darts, then Karaoke. Highly recommend

1 July 2026
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Reply from Tenpin - Rochdale

Hi there, thank you so much for rating Tenpin Rochdale 5*! We're so happy to hear that you had a great time with friends and were able to take advantage of our amazing facilities! We hope to see you again soon. Best wishes, Jade

Rated 5 out of 5 stars

Lovely staff

Lovely staff, very helpful.
Food could be better if offered halal options.
Lots of fun and great for parking.

24 June 2026
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Reply from Tenpin - Rochdale

Hi Shaz,

Thank you for your fantastic 5* review at Tenpin Rochdale! It's great to hear you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Rated 1 out of 5 stars

Filthy

Expensive
Filthy
No one cleaned down the tables
Too many balls on the racks and they fell off at one point. Luckily not on any toes this time.
Just clean it down after each session!

24 June 2026
Tenpin - Rochdale logo

Reply from Tenpin - Rochdale

Hi Liz, thank you very much for taking the time to leave a review of Tenpin Rochdale! We are really disappointed to hear your recent visit was not as much fun as we would have liked. Your feedback is extremely important to us as this helps us to make changes/improvements where needed so please assured all will be forwarded to the team! In the meantime, we would advise taking a look at the deal section on our website here https://www.tenpin.co.uk/deals/ for some fabulous deals we have throughout the week and we really hope you will still consider visiting us again in the future! Best wishes - Mel

Rated 5 out of 5 stars

It was nice quiet time to go the staff…

It was nice quiet time to go the staff was very helpful.

24 June 2026
Tenpin - Rochdale logo

Reply from Tenpin - Rochdale

Hi Nicola, thank you for the wonderful 5* review of Tenpin Rochdale! We are so pleased you had a great time with us and found our team super helpful and we can't wait to see you again soon! Best wishes - Mel

Rated 5 out of 5 stars

It so amazing love playing bowling…

It so amazing love playing bowling there and the food is lovely

24 June 2026
Tenpin - Rochdale logo

Reply from Tenpin - Rochdale

Hi Alicia, thank you very much for the wonderful 5* review of Tenpin Rochdale! We are really happy to see the best time was had and you also got to sample some of the fab food we have on offer and we look forward to welcoming you back again soon! Best wishes - Mel

Rated 3 out of 5 stars

Every thing looked like it was tired…

Every thing looked like it was tired and in desperate need of a refresh alleys bowed bowels with bits missing etc
Pool tables not in good condition etc still had a good time but just missing expectations

17 June 2026
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Reply from Tenpin - Rochdale

Hi Duncan,

Thank you for your 3* review at Tenpin Rochdale! We are very sorry to hear you've not had a great experience whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed and we hope to welcome you back again very soon for hopefully a 5* experience. Best wishes- Steph

Rated 5 out of 5 stars

Everything went smoothly on time

Everything went smoothly on time. Staff were really helpful and process was.pretty smooth.

10 June 2026
Tenpin - Rochdale logo

Reply from Tenpin - Rochdale

Hi Anjana
Thank you for your wonderful 5-star review! We are so pleased everything went smoothly and our staff were helpful. Best wishes - Clare

Rated 5 out of 5 stars

Really enjoyed the new look and the new…

Really enjoyed the new look and the new activities available, we did bowling this time but are looking at the escape rooms to go to one day, we enjoyed the atmosphere and the new bowling areas are comfortable will definitely be rebooking to come again

6 June 2026
Tenpin - Rochdale logo

Reply from Tenpin - Rochdale

Hi there,

Thank you for your fantastic 5* review at Tenpin Rochdale! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph

Rated 4 out of 5 stars

Decent place for bowling and…

Decent place for bowling and refreshments. The arcade however is bland and need more classic machines to boost excitement!

10 June 2026
Tenpin - Rochdale logo

Reply from Tenpin - Rochdale

Hi Jonny
We appreciate your feedback on our arcade. We are always looking for ways to improve and will consider adding more classic machines. Best wishes - Clare

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