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Tenpin - Walsall Reviews 

132
TrustScore 4 out of 5

4.2

Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL Walsall, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great night at tenpin, my family enjoyed the bowling. The staff were friendly and helpful. Arcade is great for the kids and not expensive. Food was okay, the chips were lovely, but we didn't really... See more

Company replied

Rated 4 out of 5 stars

The bowling facilities were great. Modern and comfy seating. Food was terrible for price. Adults served in baskets same size as kids meals. Just extra dry kids burger in the bun. Was poor after wai... See more

Company replied

Rated 5 out of 5 stars

Friendly staff, good organisation, staff were efficient and went above and beyond when serving customers. Excellent range of drinks & food. Very clean & tidy everywhere. Great atmosphere.

Company replied

Rated 4 out of 5 stars

Overall our experience was great. The place was clean, the food (pizza) was served fairly quickly but didn't feel fresh, the dough was tough and chewy. The bowling alleys functioned well, selection o... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #9 of 10 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL, Walsall, United Kingdom

  • 0333 034 6100

4.2

Great

TrustScore 4 out of 5

132 reviews

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4.2

All reviews

(132)

8,376 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Really easy to book

Really easy to book. Good experience checking in.

7 July 2026
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Reply from Tenpin - Walsall

Hi there, thank you for your 4* review of Tenpin Walsall! It's great to hear that you found it so easy to book and had a good experience checking in. We look forward to welcoming you back again soon where we can hopefully gain that last star! Best wishes-Leila

Rated 4 out of 5 stars

A fast check in

A fast check in , the meal deal offers are value for money , friendly staff.

4 July 2026
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Reply from Tenpin - Walsall

Hey Marie, thank you for the 4* rating of Tenpin Walsall. We are delighted to hear you had a fast check-in, found our meal deals to be great value, and appreciated our friendly staff. We hope to welcome you back again soon!
Take care,
Kirsty

Rated 5 out of 5 stars

Good

Nice experience

3 July 2026
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Reply from Tenpin - Walsall

Hello Vivek,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We are delighted to hear that you had a nice experience at our venue and look forward to the opportunity to welcome you back again soon. All the best ~ Laura

Rated 4 out of 5 stars

Staff

The staff were good.

28 June 2026
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Reply from Tenpin - Walsall

Hi Katie, what a wonderful 4* review of Tenpin Walsall! We are thrilled you had an enjoyable visit and found our team good and we can't wait to welcome you back soon! Best wishes - Mel

Rated 5 out of 5 stars

It was really good

It was really good

24 June 2026
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Reply from Tenpin - Walsall

Hi Amy, thank you for the fabulous 5* review! We're thrilled to hear that you had a really good time at Tenpin Walsall, and we look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Staff were friendly and approachable.

Staff were friendly and approachable.

24 June 2026
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Reply from Tenpin - Walsall

Hello Melanie,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We are delighted that the staff were friendly and approachable. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Great time and kids love going bowling…

Great time and kids love going bowling but more so they enjoy the arcade

24 June 2026
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Reply from Tenpin - Walsall

Hello, thank you so much for leaving such a wonderful 5* review of Tenpin Walsall! We are really happy to see you had a great time with your family bowling and also enjoying our fab arcade area! We do hope this means you would like to visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Rated 3 out of 5 stars

On arrival I mentioned one of the…

On arrival I mentioned one of the children had a server nut allergy and I asked if the ice cream contained peanut the response I got from one lady employee was a shrug of the shoulders her attitude was not good aa it’s a very serious matter

17 June 2026
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Reply from Tenpin - Walsall

Hello Louise, Thank you for taking your time to leave us a review from your recent visit to our Tenpin at Walsall. We are sorry to hear that our team member was unable to help with your enquiry. We will pass your comments onto our team to help us make further improvements. We do hope to see you again soon. Many Thanks - Kimberley

Rated 4 out of 5 stars

The bowling facilities were great

The bowling facilities were great. Modern and comfy seating.

Food was terrible for price. Adults served in baskets same size as kids meals. Just extra dry kids burger in the bun. Was poor after waiting 45 mins from order. Chips tasted strange. Won't eat there again.

15 June 2026
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Reply from Tenpin - Walsall

Hello, Thank you for taking your time to leave us a 4* review. We are so pleased to hear that you enjoyed your bowling game and found our facilities at Walsall great! However, we are disappointed to hear that the meals wasn't as enjoyable as we would have hoped. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Staff are welcoming

Staff are welcoming
They listened and helped
They brought out my daughters birthday cake out without having a birthday party package there, which I liked.
A good evening

10 June 2026
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Reply from Tenpin - Walsall

Hi Shelly,

Thank you for your lovely 5* review at Tenpin Walsall! We are delighted you've had such a great time whilst on your recent visit to us! We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Fantastic experience.

Fantastic experience.. really amazing interactions with my son, whos birthday it was

10 June 2026
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Reply from Tenpin - Walsall

Hi Andrew,

Thank you for your lovely 5* review at Tenpin Walsall! It's great to hear you've had such a lovely time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Great night at tenpin

Great night at tenpin, my family enjoyed the bowling. The staff were friendly and helpful.
Arcade is great for the kids and not expensive.
Food was okay, the chips were lovely, but we didn't really enjoy the burgers and staff got our order wrong.
Overall we had a lovely experience.

10 June 2026
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Reply from Tenpin - Walsall

Hi Kirsty,

Thank you for your lovely 5* review at Tenpin Walsall! It's great to hear that you've had such a lovely time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars
Tenpin - Walsall logo

Reply from Tenpin - Walsall

Hello Deluca,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We're glad you enjoyed your experience. We hope to see you again soon for another 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Really good service

The booking system was really easy, just gave my name at the desk and the lane was set up easily. Had an issue with the tickets on a game machine and the lovely staff sorted it out straight away.

10 June 2026
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Reply from Tenpin - Walsall

Hi Summer,

Thank you for your lovely 5* review at Tenpin Walsall! We are delighted you've had such a great time on your recent visit to us. It's great to hear that the staff were so lovely and approachable upon arrival. We hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Absolutely amazing and welcoming…

Absolutely amazing and welcoming environment and staff

3 June 2026
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Reply from Tenpin - Walsall

Hi Hassan
We are so happy to hear you enjoyed your experience! We appreciate your kind words. Can't wait to welcome you back! Best wishes - Clare

Rated 5 out of 5 stars

Bowling party excellent!

Had a party package for bowling was done nicely and staff were great. Played party games and dance competition as well as the bowling and food. Birthday girl loved it.

31 May 2026
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Reply from Tenpin - Walsall

Hello Esme, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that the birthday child and guests enjoyed our party package! We will pass your lovely comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 4 out of 5 stars

Easy to book

Easy to book. Staff were friendly. Site was clean and tidy. Game was easy to set up and lots of balls available.
As a family of three we do find it expensive as most of the deals are for larger groups so this stops us going more often

3 June 2026
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Reply from Tenpin - Walsall

Hi Catherine, thank you for the 4* review for Tenpin Walsall! We're pleased to hear that you found it easy to book and that our team provided a good service. We have some great deals available per person on different days of the week which can be found on our website here: https://www.tenpin.co.uk/deals/ . We hope to welcome you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars
Tenpin - Walsall logo

Reply from Tenpin - Walsall

Hello Osullivan,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We are glad you enjoyed our clean and welcoming atmosphere and we look forward to welcoming you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Good experience

3 June 2026
Tenpin - Walsall logo

Reply from Tenpin - Walsall

Hello Po Yu Tse,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We are delighted with this rating and are pleased you had a good experience. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

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