The Furniture Market™ Reviews 

13,994
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,496 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated delivery team for being exceptionally polite, highly professional, and extremely efficient when bringing heavy items directly into the chosen room. Consumers also highlight the outstanding overall quality of the wooden furniture and the careful packaging that keeps products fully protected during transit. Though some customers noted minor issues such as receiving damaged items or experiencing difficult delivery situations requiring extra effort, the general feedback remains overwhelmingly positive. Reviewers frequently mention that placing orders is straightforward, product prices are very reasonable, and communication regarding scheduled arrival times is exceptionally clear and reassuring.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrival times and... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing delivery teams as polite, friendly,... See more

Product

Reviewers mention positive feedback about product quality, noting that items look great and are exceptionally... See more

Service

People report positive experiences with service, highlighting exemplary communication, punctuality, and... See more

Quality

Users consistently express high satisfaction with the quality of the furniture, highlighting its sturdy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the whole experience. Good communication about delivery etc. the delivery men, Dave D and Scott dealt with the long uphill lane to our house very well. They went all out to deliver t... See more

Rated 5 out of 5 stars

I can honestly say that the quality of this furniture is "top drawer" very well constructed and heavy, not the usual highstreet chipboard rubbish. It's not solid wood its MDF but that as good as it ge... See more

Rated 5 out of 5 stars

First time I have purchased from here and I am over the moon with everything, 2 sideboards, nest of tables, tv unit, extending dinner table & a narrow bookcase. All excellent quality, packed well, de... See more

Company replied

Rated 5 out of 5 stars

We took delivery of our two wardrobes by Dave D & Scott. They called 30 minutes before delivery- which made things seem less. Wardrobes were put together within the 30 minutes time allocated. So pleas... See more

Company replied


Company details

  1. #16 of 396 best companies in Home Furniture Shop
  2. #6 of 115 best companies in Bed shop
  3. #9 of 228 best companies in Bedroom furniture shop
  4. #2 of 46 best companies in Kitchen Furniture Shop
  5. #7 of 114 best companies in Living room shop
  6. #3 of 19 best companies in Rustic Furniture Shop

Written by the company

We are a large online furniture retailer specialising in Oak & Painted furniture for your home. Based in Kelsall, Cheshire (near Chester) we also have a furniture showroom. We are passionate about giving great customer service as well as offering high quality furniture at below market prices. We design our furniture to ensure it meets our high standards and is built to last.

The Furniture Market™

Written by the company

FREE DELIVERY ON ALL ORDERS
We offer Free Delivery on all orders to mainland England, Wales and Southern Scotland. (No Minimum order value)
OUTSTANDING FEEDBACK
With Thousands of genuine 5 star feedback reviews from REAL customers like you. 99.8% positive feedback on eBay 96% Excellent feedback on Trustpilot.
Shop Securely 24/7
We do not store any of your credit card information on our website giving you that extra reassurance when shopping with us.
30 Day 'No Quibble' Full Money Back Guarantee
Give us a try with the peace of mind of a 'No quibble' 30 Day Money Back Guarantee. If you are not happy you get a full refund.
No Shops, No Salesmen - Low Prices Forever!!!
With No expensive shops or retail outlets, No pushy salesmen selling you what you don't need. The Furniture Market simply offers the lowest possible price on all furniture FOREVER!!

Contact info

4.9

Excellent

TrustScore 5 out of 5

14k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(13,994)

1,389 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service from The Furniture…

Fantastic service from The Furniture Market. Our delivery drivers were Rob and Warren and they were very polite and respectful of not bumping walls, etc during delivery. Would highly recommend this company!

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Superb in every department.

Superb quality furniture (Cheval Mirror), appropriate packaging, excellent communication and punctual delivery by a very organised and polite team (Dave D & Alan)

2 September 2026
Unprompted review
Rated 4 out of 5 stars

Great service

Warren and Will arrived earlier than the advised time slot and the 2 items were in place within 15 minutes of their arrival. When unpacked, the furniture was as we expected and now looks impressive in our conservatory.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality & Service

Would highly recommend the Furniture Market, we are extremely pleased with the quality of our new furniture. Rob & Dave D our delivery team were on time, friendly, efficient & respectful of our home. Nothing was too much trouble. We will definitely be buying more furniture from them in the not too distant future.

1 September 2026
Unprompted review
Rated 4 out of 5 stars

Furniture delivery

Dave D and Rob delivered three items of furniture. They were polite and helpful, explaining how to unpack the boxes and where the fittings were in the box

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with the whole experience

Very pleased with the whole experience. Good communication about delivery etc. the delivery men, Dave D and Scott dealt with the long uphill lane to our house very well. They went all out to deliver the heavy linen cupboard. Very nice guys. The cupboard looks great and well protected packaging made sure it was in great condition.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service delivered my furniture really quickly, had the put together option too the guys Rob & Alan delivered the furniture put it together for me and took the packaging away no mess what so ever and all done in a timely manner,I highly recommend Furniture market the quality is great will definitely buy from them again. Thank you

28 August 2026
Unprompted review
Rated 4 out of 5 stars

Very good quality

Very good quality, Efficient service and good value, the only issue I have was about the base for the dining table as I was looking for a certain base which I felt could easily be accommodated but didn’t happen

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Good communication, kept to the time. Very polite and asked where I wanted the item placed. Would use service again in a heartbeat

21 August 2026
Unprompted review
Rated 5 out of 5 stars

High quality, reasonable prices, great customer service

I bought my bedroom furniture from Furniture Market eight years ago. It's excellent quality and was very reasonably priced. A few weeks ago, a handle broke off my chest of drawers, so I reached out to ask if I could order a replacement. They got back to me and sent me replacements. Aside from the fact that the furniture itself has been excellent, that's an outstanding level of customer service. I'll buy from here again myself, and would recommend them to anyone.

24 August 2026
Unprompted review

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