Tile Mountain Reviews 

Value for money quick delivery all round good service

Call answered in less than a minute. Misbah changed my order as requested. Great service

The shop on Edge Lane Liverpool were really helpful and sent a quote and explained the whole ordering process, plus the cost per tile as well as cost per m2 was helpful. The costs were very competative with quick delivery dates. Misbah in customer service was very quick and helpful when it came to arranging delivery too.

Sample tile delivery was prompt and followed up, but not constantly which was refreshing. The choice of products good but price was a major factor in the final decision. Confirmation of delivery timely and driver very helpful. Have concerns over condition of goods especially the 60x60 floor tiles as the last one which was not packaged has edge damage I have not checked any of the other floor tiles. Also a percentage of the wall tiles were not in a complete box this could have easily lead to external damage, fortunately that does not seem to be the case at the moment

Great team at the branch in Hull nothing is too much trouble for them ,fantastic advice helping us pick our tiles what would be right for us even cheaper than the ones we had picked now thats great customer service and they look fabulous

Fantastic tiles, great colour and good delivery service.

Great products at a competitive price
Fast delivery

Very Professional and was very patiently helped me to find the right product.

Always great service
Had a few broken tiles but replacements were sent out next day

Having previously used this company online, I discovered that there was a branch not too far away in Basildon. I visited and the staff (especially Tony) were extremely helpful, giving good advice and tips. I returned a few days later to confirm my choices and to order in person. I'm glad I did as the tile trim colours available in-store are more varied than what was offered online so I could take my preferred colour with me. When the delivery arrived, again the driver was extremely helpful and polite and offloaded the pallet exactly where I wanted. All in all this was an excellent experience and good example of outstanding customer service.

Very swift & efficient delivery and a good quality product

refunding me 52p for broken tiles, 50% of their cost saying they could partly be used is really poor, never mind having to fill out 2 forms and I'd already sent photos, packaging was exceptionally poor which is why they broke, so tile mountain you are in the bottom 10%

Excellent,prompt service as always

Had a question regarding the sample I rec’d
Advisor answered staightway once project is underway I will probably place the order

Quck delivery of sample and will order shortly . Good quality and great finish

Cause it was simple to make my choice straightforward and delivered the samples very quickly and it is a very good price on the tiles

Tiles ordered at lunch time on Thursday, delivered Friday at 10:30 am.
Not a single broken tile out of the hundreds we ordered. Exceptional service.
We had recieved free tile samples by post (free next day delivery).
A great range of styles and prices. Would happily use again and recommend to anyone.

I received the tiles and it went wrong from before they even left the lorry. The delivery man lost control of the pallet and the wheel of the pump truck came off the tail lift causing the whole order to crash. There were 5 broken tiles and despite contacting the team they only sent two. Now looking at alternatives and will be sending the order back as there are not enough tiles to complete the project. Poor customer service, repeatedly having to complete qr codes only to be told to resend images. Lived the tiles online but the experience has not been good.

Great tiles fast and friendly service will always use again