Excellent personal service from both the company and their surveyors, Martindales, who came to measure twice to help us find a way to fit the door we wanted and were thorough and courteous. Nice guys who fitted the door beautifully with minimal mess and disruption. Beautiful quality door and with the hand forged fixings it looks like a door made for a stone cottage (which is what we have). But without the drafts! As we live in an exposed coastal location and our door leads straight into the living room we needed a really good fit. We have it. Had to take a deep breath about the bill but no regrets.