Easy to deal with, good communication, very good quality products and installation work was equally excellent and of a high standard, arrived on time and listened and fixed any problem raised. We enco... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Easy to deal with, good communication, very good quality products and installation work was equally excellent and of a high standard, arrived on time and listened and fixed any problem raised. We enco... See more
Company replied
We recently purchased windows, doors, and bi-folds from Thames Valley Windows and couldn’t be happier with the experience. The quality of the products is excellent and everything was handled smoothly... See more
Company replied
Sean, our design consultant listened attentively to what we were looking for and was able to give us honest, clear advice and guidance, to enable us to make an informed decision that met our needs. W... See more
Company replied
Thanks for the photos! Delighted with our new windows. Changing the design slightly as suggested has really brought the two different styles of our home together, wish we had thought of this soone... See more
Company replied
Thames Valley Windows is a trusted glazing and design specialist with over 42 years of experience improving homes across Berkshire, Buckinghamshire, Hampshire, Oxfordshire, Surrey, West Sussex, London and beyond. Trusted by more than 37,000 customers, we pride ourselves on delivering exceptional quality, expert craftsmanship, and outstanding customer service on every project. We understand that choosing new windows, doors, or glazed structures can feel overwhelming. With so many styles, materials, and colours available, it’s important to make the right choice for your home. That’s where we come in. Our experienced specialists guide you every step of the way, helping you find the perfect solution, whether it’s uPVC, aluminium, or timber alternative, in both contemporary and traditional designs. We’re not as expensive as you might think; we’re also committed to offering real value, and we offer a price-match guarantee on any like-for-like quote, so you can be confident you’re getting both quality and value. Our credentials reflect our commitment to excellence. We hold ISO 9001 certification and are one of only a select number of companies in the UK to be awarded the BSI Kitemark for window and door installation. We take the stress out of improving your home, delivering high standards, trusted expertise, and results you’ll love.
44 Longshot Lane, RG12 1RL, Bracknell, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to deal with, good communication, very good quality products and installation work was equally excellent and of a high standard, arrived on time and listened and fixed any problem raised. We encountered an issue with the new door but this was resolved quickly and efficiently and we are very pleased with the result. Would thoroughly recommend.

Reply from Thames Valley Window Company
Excellent communication from start to finish. Competitvely priced.

Reply from Thames Valley Window Company
Nothing went wrong. Prep work done well. Charming installers who kept to their timetable. One told me he had been with your company for many years. This is always a good sign of a well run company. I didn't find out how long the other installer had been with your company

Reply from Thames Valley Window Company
Simple and straightforward sales and payment processes, excellent fitters and good product.

Reply from Thames Valley Window Company
Very positive. Good work, excellent product, all done on time and as promised

Reply from Thames Valley Window Company
The team were professional and carried out the work to a high standard. Thry left the property in a clean and tidy state.

Reply from Thames Valley Window Company
We recently purchased windows, doors, and bi-folds from Thames Valley Windows and couldn’t be happier with the experience. The quality of the products is excellent and everything was handled smoothly from start to finish. George, our sales rep, was especially great, friendly, knowledgeable, and never pushy. A big shout-out as well to the fitting team, Wayne and Guy, who did a fantastic job with the installation, professional, tidy, and clearly take pride in their work. Highly recommend them if you’re considering new windows or doors.

Reply from Thames Valley Window Company
Second time we have used TVW and again super impressed with the team.
Organized office, polite and knowledgeable builders, efficient and neat fitters and all this at a fair price - well done!
TVW should be proud!
Thanks again
Ty (Weybridge)

Reply from Thames Valley Window Company
The whole process from Luke coming round to discuss the window spec, through to the window fitting went very smoothly and I was kept informed of everything, every step of the way. The fitters were friendly, punctual, maintained attention to detail, were tidy, hard working and did a very professional job fitting 3 new windows for me.

Reply from Thames Valley Window Company
Excellent service from contact to installation. Quality of installation is superb

Reply from Thames Valley Window Company
Brilliant experience from start to finish. Really competitive pricing against the well known names and service which was streets ahead too. There is no hard sell and pushy salesmen with their foot in the door, or poorly trained canvassing phonecalls where they can't seem to navigate a calendar. Professionalism throughout and top of the list for our recommendations so far in our renovation. The windows themselves are top quality which meet all British standards, we even had the British standards arrive on site to check the quality of installation and products. They have transformed the front of our house from dark and dated, to a fresh and rejuvenated house which we are excited to see finished. There was a hiccup from the manufacturer where one of the windows was made too small but this was swiftly rectified and we hardly knew there was an issue.

Reply from Thames Valley Window Company
Kept well informed of what was happening. Punctual on the day and the men were very obliging. Astonished no making good had to be made and no tiles damaged. 2 windows fitted in 2 hours.
Great experience from start to finish. Luke was incredibly patient with us in the initial stages and helped us to get exactly what we were looking for. There was no pressure on us or any forceful sales tactics like you get with the “bigger” companies. Handover to the installations team was handled seamlessly and communication around installation dates was fantastic. Highly recommend!

Reply from Thames Valley Window Company
The job was done really well and the lads were very competent.i

Reply from Thames Valley Window Company
We, together with friends and family have trusted our replacement window requirements to Bracknell based Thames Valley Windows for many years. They are a long established company and we have always found them to be reliable, trustworthy and competent, not something that can be said of everyone in this sector. We have used them again to replace our outdated rosewood UPVC windows and sliding doors with contemporary aluminium ones. We could not have wished for a smoother more efficient experience right from initial contact through to finish. Everyone involved in the project did their job exceptionally well. The installation carried out by Sean and Jamie was class leading. They were highly professional, helpful, conscientious and meticulous in every aspect of their work. They were probably the best tradesmen we have ever come across. This is an outstanding company one can trust and rely upon. Thank you all at TV Windows, you brought our house into the modern era.

Reply from Thames Valley Window Company
The actual fitting went very smoothly. The two man team was effective, courteous and tidy. They did a very good job.
The design stage was more stressful as the specifications we were expected to agree to were not always accurate and were then superseded at the survey stage.

Reply from Thames Valley Window Company
Very happy with the product and Jason and Jude were a great team as our fitters - polite, professional and hard working. A pleasure to have around.

Reply from Thames Valley Window Company
Brilliant experience from start, completion and aftercare. The fitters were extremely friendly, approachable and tidy. Any questions we had afterwards, which were very minor, someone came out to us the next day after our enquiry.
Fantastic quality windows and bifold- Thank you

Reply from Thames Valley Window Company
From planning to installing, the team have been been great. Install team and follow up team professional and polite.

Reply from Thames Valley Window Company
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.