T W White & Sons Reviews 

Really good customer service. Polite friendly and done a great job. Will be back. Recommended.

Very good service and advice and no pressurised selling

On time and helpful

So impressed. To avoid a cyclist I hit a post and took off my door mirror. Rob managed to sort out a temporary fix so that I actually had a mirror and ordered the parts needed. It’s now fixed and I was lucky as the camera didn’t need replacing, saved me £500+. Honest and genuine customer service

Very easy to book. Staff are welcoming and professional. A clear explanation of the courtesy car and its differences from mine. The car was cleaned when I collected it. Have used TW White since 2018 and very happy with them.

Reliable efficient service

Always friendly, super helpful and efficient. I live 40 miles from Orpington but continue to bring my MX5 back here for service!

This is the third new Mazda that I have bought from Whites. Always great service, friendly sales team and no hard sell. The team are knowledgeable about the cars they sell and are very helpful. Great customer service.

Very pleased with the vehicle I purchased it was what I was looking for, & very happy with Rob the salesman who provided all the info to get me on my way, only downside for me personally it’s a long way to go back each time if needed.

Excellent customer service

No sales pressure at any stage from Rob.
Informative on every question.
Accurate delivery date.
Would thoroughly recommend.

Friendly sales people not pushy like some car dealers.when I got my car home realised that there was no mats called dealers they apologised and sent mats out no problem nice people to deal with

My brother and I were looking for an Approved Used car after I had just passed my driving test. Before visiting TW White & Sons in Orpington, we had been to another dealership and looked at a few cars, but none of them felt quite right.

When we arrived at TW White & Sons, we met Simon from the sales team. He was friendly, welcoming and never once made us feel under pressure. Initially, he showed my brother a car that suited what he was looking for, and Simon made the whole buying process smooth by helping with all the paperwork and documentation. My brother was delighted with his new car.

At the time, they didn’t have a car that matched exactly what I wanted, but Simon told me there was one at another branch that met my criteria and offered to have it brought over for me to view. The very next day, he had arranged for the car to be transferred.

What impressed us most was Simon’s honesty. Before I even drove the car, he explained that it had an issue where it was pulling slightly to the right under braking. His transparency gave us confidence because he wasn’t trying to hide anything. I took it for a test drive, loved the car, and decided to buy it. Simon promised the issue would be fully resolved before handover, and he kept his word. The car was repaired, prepared to a very high standard, and he even filled the fuel tank before I collected it, which was a lovely surprise.

Both my brother and I ended up driving away in our dream cars, and we genuinely feel we made the right choice by buying from TW White & Sons. Simon was professional, honest, knowledgeable and never pushy, which made the whole experience enjoyable from start to finish.

The Approved Used vehicles are presented in excellent condition, and the team clearly goes above and beyond to provide outstanding customer service.

We would highly recommend TW White & Sons in Orpington to anyone looking for a quality used car and a dealership you can genuinely trust. Thank you, Simon, for making our first car-buying experience such a positive one!

Great service, friendly and informative 😊

friendly and knowledgeable staff. Use of hire car

They answer the phone, are polite and helpful, and do what they say they will. What’s not to like!

These guys went above and beyond. Due to factors beyond anyone’s control the delay for my new car was shortened to the earliest time possible.

Above and beyond. Literally. The staff at Mazda on my behalf dealt with fords, at times motability and obviously myself. Absolute professionalism. A big thanks to rob and Christian . Ty mazda

The purchase of my used Mazda was seamless from start to finish. The guys at TW White were very accommodating as they saved me a trip to Orpington by bringing the car to Bookham to view.
It was beautifully prepared with a service, mot and warranty for a year of worry free motoring. Special thanks to Aaron Clarke for the keeping me informed throughout the sale.

A first class dealership, sales rep was a pleasure to deal with, answered all my queries. I have purchased many cars in the past and found this company I would put at the top of the list. Well done to all concerned.

I have been a customer for 12 years, buying and having serviced three MX5s. Every experience with T W White has been perfect - I can't say that about anything else in my life. If ever there is a vacancy for the post of "Supreme Being" or "Ruler of the World", I hope Service Manager, Louise Brake applies. She would do a much better job and life would be perfect. Thank you!