“Visited the store recently and was really impressed with the huge selection of rugs available – plenty to choose from for all styles and budgets. Simon was an absolute delight, very knowledgeable an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
“Visited the store recently and was really impressed with the huge selection of rugs available – plenty to choose from for all styles and budgets. Simon was an absolute delight, very knowledgeable an... See more
Company replied
Very pleased with the whole experience of changing our lounge fitted carpet,from the advice we received upon entering the shop, the fitters who did the job through to the after sales service. We have... See more
Company replied
Very happy with our recent purchase from United Carpets in Mansfield. This was our second order from them and each time, they have been great value for money and great quality. We don’t tend to even s... See more
Company replied
We always seem to come away from here with a lovely carpet and a great experience as the staff are so lovely, I wish we'd have got his name but it's the second time the shop assistant has helped us f... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
Written by the company

That's our promise

Old Mill Lane, NG19 9AJ, Mansfield, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with the whole experience of changing our lounge fitted carpet,from the advice we received upon entering the shop, the fitters who did the job through to the after sales service. We have used this company before and would do so again. Excellent!

Reply from United Carpets & Beds - Mansfield
Very happy with our recent purchase from United Carpets in Mansfield. This was our second order from them and each time, they have been great value for money and great quality. We don’t tend to even shop around anymore as we always end up back at United due to them being much cheaper than other places like Wilson’s etc. The assistants in store are always happy to help you work out prices, etc and we were even able to bring a sample home to check it looked right in the room. The process from ordering to fitting was smooth and the fitting team were fab both times. The phone call about 20 mins before they arrived was super helpful too and the team were really friendly as well which makes a big difference when they’re coming into your home. Will definitely order again when the time comes!

Reply from United Carpets & Beds - Mansfield
“Visited the store recently and was really impressed with the huge selection of rugs available – plenty to choose from for all styles and budgets. Simon was an absolute delight, very knowledgeable and happy to help without being pushy. He made the whole experience smooth and enjoyable from start to finish. I’m really pleased with my purchase and wouldn’t hesitate to recommend. Thank you again!
– Janine Taylor”

Reply from United Carpets & Beds - Mansfield
We always seem to come away from here with a lovely carpet and a great experience as the staff are so lovely, I wish we'd have got his name but it's the second time the shop assistant has helped us find the carpet and get it delivered super fast! Really nice carpet too, we always go back here because we're always happy. Thank you!

Reply from United Carpets & Beds - Mansfield
Great company fast and efficient lovely lady Kelly behind behind desk sorting fitting out .
Great fitter think his name was Kyle or kylie tall and lanky with big ears great guy would defo recommend

Reply from United Carpets & Beds - Mansfield
Excellent service from start to finish. Daz was very helpful when he came out to measure up and made the whole process straightforward. Shaun and Kyle fitted our new office carpet and were two great lads who couldn't have been more helpful, professional, and hardworking. The carpet looks fantastic, and we are delighted with the result. Highly recommended!

Reply from United Carpets & Beds - Mansfield
Popped in for new mattress, spoke with Simon ended up doing a deal on a complete bed with storage, would recommend!

Reply from United Carpets & Beds - Mansfield
Great in store experience , in terms of staff knowledge and helpfulness. This was followed up by a prompt visit for measuring and quotes . Fitting booked in the following week. Great service all round and would definitely recommend.

Reply from United Carpets & Beds - Mansfield
About to move into our new home and after numerous recommendations from friends i went into the store and was amazed by all the choice and quality..
Thankyou to Sean and the team for helping me choose the the right Carpets and Laminate with a quick installation by very good fitters.
Would definitely recommend

Reply from United Carpets & Beds - Mansfield
Great shop lovely staff had stairs done looks great thanks to the fitter Kyle and have to mention Kelly from customer services for changing the date to this weekend instead of next at short notice !

Reply from United Carpets & Beds - Mansfield
I had my lounge and passageway recently carpeted and couldn't be happier, the guys arrived when they said they would and immediately went to work, I struggle with my knees at moment but they told me to sit back and not worry. They were excellent very professional and quality of workmanship 💯 the carpet is amazing like being on a mattress, would Def recommend them to family and friends 😊😊👍

Reply from United Carpets & Beds - Mansfield
Fantastic products and great service, again!
Special thanks to Jordan T who helped us with a new mattress. We had no idea what we were after when we walked in and he helped us find the perfect one!
Have done and will continue to recommend.

Reply from United Carpets & Beds - Mansfield

Reply from United Carpets & Beds - Mansfield
My place of choice because the staff are brilliant so helpful with great advice so much choice colours sizes. I will always use this company service from staff is excellent 👌 vast choices of quality carpets at great prices

Reply from United Carpets & Beds - Mansfield
Absolutely beautiful carpet excellent fitting prompt service well done .

Reply from United Carpets & Beds - Mansfield
United carpets mansfield old mill Lane like tina turner always sings ...... Yr simply the BRST im giving a big shout out to shaun top legend thankyou sooo much for yr help and customer service lovely vinyls 10 10 ...michelle

Reply from United Carpets & Beds - Mansfield
Had a great experience buying carpet from Simon Trolley. The service was so good that I went back again the following year to buy carpet for another room. Great quality, helpful advice, and a smooth experience both times. Highly recommend!

Reply from United Carpets & Beds - Mansfield
Great service and particularly good assistance from Simon Trolley.

Reply from United Carpets & Beds - Mansfield
Fantastic service from start to finish shop assistant Ian very helpful

Reply from United Carpets & Beds - Mansfield
I've used this company for few properties, quality and service is very good, Simon done my house and knows his stuff, will always pop and see him, thanks again

Reply from United Carpets & Beds - Mansfield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.