VANBRUUN - Copenhagen Reviews 157

TrustScore 5 out of 5

4.9

Pilestræde 8B, 1112 København, København K, DK


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Rated 4 out of 5 stars

Alexandra made our experience so special. Such good service and atmosphere. We were able to ask questions openly and have good communications on what we wanted and got good help. 😊🫶

Company replied

Rated 5 out of 5 stars

We were welcomed in a very nice showroom in Copenhagen to perform a ring exchange. Camille was very friendly and knowledgeable around what we needed. Level service was higher than expected. My deadlin... See more

Company replied

Rated 5 out of 5 stars

Pleasant and professional guidance for choosing our wedding bands by Cornelia in Copenhagen The experience was calm and nice. We felt guided through the whole session with great transparency.... See more

Company replied

Rated 5 out of 5 stars

I had the best experience! I had already been running around Copenhagen and visited about 15 other jewellery stores, but none came close to the level of service Elisabet provided. She gave me an amazi... See more

Company replied


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4.9

Excellent

TrustScore 5 out of 5

157 reviews

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Rated 5 out of 5 stars

We had a great experience!

We had a great experience at the shop today. Cornelia helped us and was very patient and extremely helpful in showing us all different styles and models. It was a great experience!

22 February 2026
Unprompted review
VANBRUUN - Copenhagen logo

Reply from VANBRUUN - Copenhagen

Thank you so much for your kind words.

We are delighted to hear that you had such a positive experience and that Cornelia was able to guide you through the different styles and models.

Sincerely,
Victor Halvarsson
CEO & Founder, VANBRUUN

Rated 5 out of 5 stars

Great service by Cornelia

We were helped by Cornelia in the beautiful store in Copenhagen and she was very helpful and patience with us when choosing our wedding bands.

15 February 2026
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you so much for your kind words.

We are so pleased to hear that Cornelia took great care of you in our Copenhagen showroom. It means a lot to us that you felt well supported throughout the process. You are always warmly welcome back.

Sincerely,
Victor Halvarsson
CEO & Founder, VANBRUUN

Rated 5 out of 5 stars

We bought our wedding rings from…

We bought our wedding rings from Vanbruun and Elisabeth was beyond sweet and helpful and gave us exactly what we were looking for plus a very nice experience.

15 February 2026
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you so much for your lovely review.

We are truly delighted to hear that Elisabeth took such good care of you and helped you find exactly what you were looking for.

Wishing you all the happiness in this new chapter, and you are always warmly welcome back.

Sincerely,
Victor Halvarsson
CEO & Founder, VANBRUUN

Rated 4 out of 5 stars

Alexandra made our experience so…

Alexandra made our experience so special. Such good service and atmosphere. We were able to ask questions openly and have good communications on what we wanted and got good help. 😊🫶

14 February 2026
Unprompted review
VANBRUUN - Copenhagen logo

Reply from VANBRUUN - Copenhagen

Thank you so much for your kind words.

We are truly happy to hear that Alexandra made your experience feel special. It means a lot to know you felt well supported throughout the process. We would love to welcome you back anytime.

Sincerely,
Victor Halvarsson
CEO & Founder, VANBRUUN

Rated 5 out of 5 stars

Wonderful personalised experience

We booked a consultation to explore engagement ring options and it was amazing. Our advisor Aleksandra was very welcoming and showed us all the possible options and we booked another time to pick the final one. We took all the time we needed and got to customise the perfect ring in the end. There was no pressure just great support. The amount of customisation is also very impressive.

Great shopping experience with a personal touch as you go through the whole process 1:1 with the staff to get exactly what you want.

18 January 2026
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you so much for your kind words!

We’re delighted to hear that Aleksandra made your consultation so welcoming and supportive, and that you felt no pressure while exploring all the options. It’s fantastic that you were able to take your time and customise the perfect ring exactly to your liking.

Best regards,
Victor Halvarsson CEO & Founder, VANBRUUN

Rated 5 out of 5 stars

Pleasant and professional guidance

Pleasant and professional guidance for choosing our wedding bands by Cornelia in Copenhagen

The experience was calm and nice. We felt guided through the whole session with great transparency.

I think it’s really great service being offered to borrow mock up rings in case your own rings do not get delivered before they are needed at your wedding.

I can only recommended others to book their session for consultation when picking out their wedding bands.

13 January 2026
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you so much for your wonderful review!

We’re thrilled to hear that Cornelia provided calm, professional, and transparent guidance while helping you choose your wedding bands. It’s great to know that our mock-up ring service made things easier for your big day.


Best regards,
Victor Halvarsson CEO & Founder, VANBRUUN

Rated 5 out of 5 stars

We were welcomed in a very nice…

We were welcomed in a very nice showroom in Copenhagen to perform a ring exchange. Camille was very friendly and knowledgeable around what we needed. Level service was higher than expected. My deadline service was not met due to transport carrier misplacing the package. She was able to refund this fee. Again, level of service should be reason you visit here.

10 January 2026
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you so much for your thoughtful review!

We’re delighted to hear that Camille provided friendly and knowledgeable support during your ring exchange, and that our service exceeded your expectations. We do apologize again for the transport delay, but we’re glad that Camille could assist with the refund and make the experience as smooth as possible.

It means a lot to us that you recognize the level of service we strive to provide, and we hope to welcome you back in the future!

Best regards,
Victor Halvarsson CEO & Founder, VANBRUUN

Rated 5 out of 5 stars

Great experience!

Had a really good experience ring shopping with Aleksandra!

She was professional and very helpful allowing us to pick out the perfect ring!

4 January 2026
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you so much for your lovely review!

We’re thrilled to hear that you had such a positive experience with Aleksandra, and that she could help you find the perfect ring.

You’re always warmly welcome back!

Best regards,
Victor Halvarsson CEO & Founder, VANBRUUN

Rated 5 out of 5 stars

A wonderful experience - Thanks to Jaqueline

I had the pleasure of being assisted by Jaqueline in choosing the wedding bands for me and my future wife. What could easily have been an overwhelming process became an enjoyable and meaningful experience thanks to her guidance. Jaqueline stood out for her patience and kindness. She walked us through the various options with clarity and genuine interest in helping us find something that reflected who we are as a couple. Her attentiveness continued beyond the selection itself. She handled the shipment of the rings with exceptional care, keeping us informed and reassured at every step.

An outstanding experience from start to finish — absolutely recommended!

Alessandro Rosa

4 November 2025
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you for taking the time to share your experience, Alessandro!

We’re thrilled to hear that Jaqueline could make the process of choosing your wedding bands so enjoyable and meaningful. Her patience, kindness, and attention to detail are exactly what we aim for in every customer interaction. We truly appreciate your recommendation and are delighted you had such an outstanding experience with us!

Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN

Rated 5 out of 5 stars

Louise was welcoming and kind from the…

Louise was welcoming and kind from the get go! VANBRUUN is beautiful inside & they have a lovely assortment of jewellery.

We came looking for wedding bands, Louise offered us a drink & answered any questions we had while helping us try on different styles. The meeting was professional yet relaxed and extremely helpful.

If you want a good experience combined with a gorgeous selection of jewellery & nice personnel then I really recommend going here!

15 November 2025
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you for taking the time to share your experience with us!

We’re delighted to hear that Louise made you feel welcome from the very beginning and that you enjoyed both the atmosphere in our showroom and the selection of jewellery. Your recommendation truly means a lot to us, and we’re very happy you had such a positive visit.

Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN

Rated 5 out of 5 stars

Very nice experience at Vanbruun!

I had the pleasure to meet lovely Louise at the Showroom in Copenhagen.
Louise answerd all my questions & helped me find my dream engagement ring.
Louise was very helpful, took a lot of time for me, was very kind & experienced so that she could help me with my many questions.
I‘m very thankful for my experience & would definitly recommend it to everyone!

3 November 2025
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you for sharing your wonderful experience with us!

We’re delighted to hear that Louise took such great care of you and helped you find your dream engagement ring. Her kindness, expertise, and dedication are qualities we truly value, and it means a lot to know they made a difference in your visit.

Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN

Rated 5 out of 5 stars

I had the best experience

I had the best experience! I had already been running around Copenhagen and visited about 15 other jewellery stores, but none came close to the level of service Elisabet provided. She gave me an amazing introduction and guidance in choosing an engagement ring, with truly brilliant service. Together we figured out my budget and what I liked. During the consultation, I decided to purchase the ring on the spot. Couldn’t be happier, highly recommend!

6 November 2025
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you for taking the time to share your experience!

We’re thrilled to hear that Elisabet could provide such exceptional guidance and service, helping you find the perfect engagement ring. It’s wonderful to know that you left the consultation happy and confident in your choice.

Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN

Rated 5 out of 5 stars

Very pleasant experience …

I had a very pleasant experience with the staff at Vanbruun, in the beautiful store in Copenhagen as well as during the mail correspondence afterwards. All was smooth and easy.

Can only recommend!

3 November 2025
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you for your kind words!
We’re delighted to hear that your visit to our Copenhagen store went smoothly and was enjoyable. It means a lot to us that you felt well taken care of.

We look forward to welcoming you back in the future!

Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN

Rated 5 out of 5 stars

We had a wonderful experience picking…

We had a wonderful experience picking out my wife’s diamond ring, thanks to the exceptional help we received from Camille Lucia Ojén. She was incredibly professional, polite, and knowledgeable, guiding us through various models and sizes with patience and care.
We can’t recommend her highly enough—thank you Camille!

27 September 2025
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you for sharing your experience!

We are thrilled to hear that Camille could guide you so professionally and patiently through the process of selecting your wife’s diamond ring. It means a lot to us that you felt well supported and cared for.

Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN

Rated 5 out of 5 stars

Warm hearted F2F service

Great service and helpful consultation with Louise Rundgren, very efficient, also with meeting notes summarizing all the designs we tried, preferred choices, links. Very grateful with such detailed support.

27 August 2025
Unprompted review
VANBRUUN - Copenhagen logo

Reply from VANBRUUN - Copenhagen

Thank you very much for your kind review!

We are delighted to hear that Louise was able to provide you with efficient and detailed support, including the helpful meeting notes and summaries. It means a lot to us that you felt well guided throughout the process.

Kind regards,
Victor Halvarsson CEO/Founder, VANBRUUN

Rated 5 out of 5 stars

10/10 experience

I bought my fiancée's engagement ring from Vanbruun, and the customer service was fantastic, so naturally I decided to get our wedding bands there as well. William, our sales associate, was super helpful and knowledgeable throughout the entire process. He even guided me on returning my fiancée's engagement ring for resizing, which I really appreciated. Even though we had browsed through the rings on their website beforehand, there were still a ton of options to look at in person. William was also really helpful in selecting the metal for our rings, as well as giving guidance on the weight of the stones we wanted. My fiancée and I were thoroughly pleased with Vanbruun's service.

24 June 2025
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you very much for your wonderful review!

We are delighted to hear that you experienced great and friendly service with us, and that William was able to assist you throughout the process.

You are warmly welcome back to us at VANBRUUN!

Kind regards,
Victor Halvarsson
CEO/Founder, VANBRUUN

Rated 5 out of 5 stars

A truly special experience with Camille at VANBRUUN

From the very beginning, Camille made us feel comfortable and truly taken care of. She was incredibly knowledgeable and patient, answering all of our questions even the ones we didn’t know we had. Her guidance felt honest and heartfelt, and she made what could have been a stressful process feel exciting and easy.
Thanks to her, we found the perfect ring, and the whole experience became something we’ll always remember with a smile. We felt in the best hands from start to finish thank you, Camille!

25 July 2025
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you so much for your lovely words! We’re so glad Camille could be part of your journey and help make this moment feel just right.

Wishing you both all the best ahead!

Sincerely,
Victor Halvarsson CEO/Founder VANBRUUN

Rated 5 out of 5 stars

Outstanding Experience – We’ll Be Back for Our Wedding Rings!

Last autumn, my fiancée and I visited the VB showroom in Copenhagen to choose an engagement ring together. On that day, we were assisted by Amanda – and we couldn't have asked for a better experience.

Amanda took plenty of time for us, guiding us through all the different ring models and the matching diamonds with great care and warmth. Together, we explored and customized several combinations. Afterwards, Amanda sent us the personalized selections via email, allowing us to review them at our own pace.

We felt thoroughly well taken care of – both professionally and personally. We will definitely be ordering our wedding rings from VB as well.

3 October 2024
Unprompted review
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Reply from VANBRUUN - Copenhagen

Thank you so much for your kind words! We’re truly happy to hear that your visit with Amanda at our Copenhagen showroom was such a warm and positive experience. It sounds like you received exactly the thoughtful guidance we aim to provide. We're very much looking forward to helping you find your wedding rings as well.

Congratulations again on your engagement!

Sincerely,
Victor Halvarsson CEO/Founder VANBRUUN

Rated 5 out of 5 stars

We had a fantastic experience at…

We had a fantastic experience at Vanbruun Copenhagen. Elisabet was such a great help and we felt the konsultation very safe and comfortable. The ring is such a good quality and very elegant.

13 July 2025
Unprompted review
VANBRUUN - Copenhagen logo

Reply from VANBRUUN - Copenhagen

Thank you so much for your kind words! We're so happy to hear that you had a fantastic experience at our Copenhagen showroom and that Elisabet made you feel comfortable and supported throughout the consultation.

We're thrilled that you’re pleased with the ring!

Sincerely,
Victor Halvarsson CEO/Founder VANBRUUN

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