Had the pleasure of dealing with Nicole in the Potato Market Carlow Branch on the 22/07/2026. 5 star customer service from Nicole. Her Customer service skills are excellent and she is definitely a... See more
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Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Ireland
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Replied to 90% of negative reviews
Typically replies within 1 week
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Themba was amazing, he went above and beyond in store. He showed true customer service.
Joe in Limerick was very professional and extremely helpful in helping me setting up a contract that suited me. Great service!
Quick response, excellent customer service, Yamini was very helpful
The Carrick on Shannon team are super helpful and really know their stuff. Jaime made the whole process of moving to Vodafone simple and painless.
Very helpful team in store giving good advice on available plans and phones. Very helpful also in setting up new phone.
Took a few visits with different team members - all great!
A real sense of reliability and trustworthiness
Recommend without reservation!
Was helped by Chris in Drogheda today. Excellent customer service and answered all my questions. Went above and beyond to be helpful.
trying to speak to VF regarding a line cancellation Just Ask Once - what a joke. I moved to VF in January. It took 4 weeks to get the lines broadband etc sorted. Now ive found out that I am being charged for a old copper line, when I dont need one. Ive been online and on the phone all afternoon trying to get some help. As usual no help!
Chris was very friendly and very helpful.
Kurian was a gentleman he was so good
I went to the Ballina store to get a replacement SIM card. Natalia was super helpful, friendly and she sorted it out quickly with no issues! Thanks again.
Chris was very kind, made us feel welcome and answered all our questions.
Amazing experience by Kurian and helpful in making decisions.
Joe on the O’Connell street avenue store was extremely knowledgable and helpful when I needed to assistance with my account. He explained everything clear and was positive and helpful throughout. The experience was as quick as possible and I would definitely recommend him tor any help you might need!

Reply from Vodafone Ireland
I have never been treated with such an amazing young man. His technical skills were acknowledged by my husband. As our account is under my name I met Tori. His skill, his respect for my lack of technical knowledge and his whole presence is a gift to humanity. Thank you for having him as a member of your staff. Margaret and Jim McGuire

Reply from Vodafone Ireland
Polina was really helpful and knowledgeable. Great service.

Reply from Vodafone Ireland

Reply from Vodafone Ireland
Absolutely brilliant company.
My elderly uncle 80 years old was being robbed by virgin media,, they were charging him 104 A MONTH for TV and broadband.
I rang to cancel and argued how can u do this to a pensioner
They didn't care.
So I went with VODAFONE, NOW LOOK AT THIS,
Vodafone gave him tv, 1GB FIBER INTERNET ,HOUSE PHONE ALL FOR 42 A MONTH, FOR 6 MONTHS, THEN 70 FOR THE REMAINDER, 85 EURO CREDIT,, AND WILL PAY THE LAST BILL VIRGIN MEDIA WANTED 104 EURO,
SO BASICALLY VODAFONE WILL COVER THE MISTAKE OF VIRGIN MEDIA,
ANNA IN VODAFONE DONE THIS SHE IS AMAZING .
THANK YOU SO MUCH ANNA
Everyone go with Vodafone,, if anyone has an elderly family member please check their bills for them,,, THEY GENUINELY CARE ABOUT THEIR CUSTOMERS, HIGHLY RECOMMEND,, SPEECHLESS, WELL DONE VODAFONE 👏👏👏🇮🇪🇮🇪👏❤️❤️❤️❤️

Reply from Vodafone Ireland
Whoever made their website and phone app should be shot.
Easily the worst experience. Nothing online works, everything is broken and unintuitive, whoever they hired must have had 0 experience programming. I could recreate their entire digital footprint with the free tier of ChatGPT and it would be 100x better.
Yes, it really is that bad. If you are in Ireland, go with any other phone carrier. DO NOT be fooled by how good their employees and stores are, because the majority of the time you will dealing with their app or website, and you will hate yourself for it.

Reply from Vodafone Ireland
Had the pleasure to deal with Colin from the Clonakilty Vodafone store. Previously tried to sort an issue with Vodafone through the customer service which was a total disaster. Colin was the only one who actually knew what he is doing. He was super helpful through the whole process! He provided the best customer service!

Reply from Vodafone Ireland
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