Vospers - Ford Plymouth Reviews 288

TrustScore 4.5 out of 5

4.5

Vospers Ford, Longbridge Rd, Marsh Mills, PL6 8AY Plymouth, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

100% recommend vospers for your disability car. Natalie who was my sales rep was kind spoken,understanding of individuals needs and good to talk to,you know when it feels like you've known someone for... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from buying our new car, lovely garage to deal with, we were so looked after, nothing was too much trouble & everything was explained to us really well. Mark & Alan were great.... See more

Company replied

Rated 5 out of 5 stars

The salesman Tom was very good and explained the working of the car very well. I was a little bit disappointed seats are bit bit stained and not very clean, and on the way home after picking up the ca... See more

Company replied

Rated 5 out of 5 stars

Buying a car from Vospers Plymouth was a first class experience. Amie was really fabulous and had excellent customer service skills. From her welcoming smile on our first visit, Amie took time to he... See more

Company replied


Company details

  1. Car dealer
  2. Car Body Parts Supplier
  3. Car Body Shop
  4. Car accessories shop
  5. Car Equipment Accessories Store
  6. Used car dealer

About Vospers - Ford Plymouth

Written by the company

About Vospers
Vospers means motoring in the South West. Whether you're looking to buy a new or used car, van or pickup, lease a vehicle on the Motability Scheme, get your vehicle serviced or MOT'd, or purchase parts for a range of makes and models, Vospers is the place to go for Devon & Cornwall. With several franchise brands including Ford, Peugeot, Renault, Dacia, Nissan, Fiat, Mazda, SEAT, Jeep, Alfa Romeo and Abarth.

Contact info

  • Vospers Ford, Longbridge Rd, Marsh Mills, PL6 8AY, Plymouth, Devon, United Kingdom

  • 01752 636589

4.5

Excellent

TrustScore 4.5 out of 5

288 reviews

5-star
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1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Only used the Used Car Section but…

Only used the Used Car Section but overall a friendly experience and the staff always know their stuff. Found a used car right away and a quote to part ex my old car within 15 mins.
Finance through Black Horse was excellent with no problems at all.

21 June 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments!

Rated 5 out of 5 stars

Excellent service as ever from Vospers

Excellent service as ever from Vospers. Many thanks to Paul Jones for his assistance and patience during the purchase of my new car. I made a few changes to the order along the way and Paul was always helpful and I never felt pressured into making any decisions.
I'm absolutely thrilled with my new Ford Focus and I'm enjoying it very much. Thanks also to the used car department who bought my old car and offered a fair price.

9 June 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments! And will make sure Paul gets the feedback :)

Rated 5 out of 5 stars

purchasing second hand car

The experience of purchasing the car, and using my old car in part exchange was easy and not in the least harrowing, both Paul Frith and the Office Manager, were polite and friendly at all times, and explained every transaction in great detail. Both my Wife and I were very satisfied with the whole experience.

9 June 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments! I will be sure to pass your comments on to Paul. Thank you for choosing Vospers.

Rated 5 out of 5 stars

Chris Horlock in the Ford department…

Chris Horlock in the Ford department was so helpful and knowledgeable, when we came down to enquire about a motability vehicle, nothing was to much trouble.

9 June 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

Hi keith, Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments and will be sure to pass it on.
Thank you for choosing Vospers!

Rated 5 out of 5 stars

Fantastic Sales/knowledge experience

My husband and I walked into our local Vospers showroom in Plymouth and instantly greeted with a very warm welcome from Marc I/c Ford sales...

Marc was absolutely superb, full of knowledge and could not do enough to help...His expertise with the vehicles was excellent.....Alot of Sales Consultants could do with some training from Marc as his whole positive demeanor is without doubt top rated...

I have already recommended him to friends and look forward to a test drive on Monday..

Well done to Ford /Vospers for having a wonderful employee and hope Marc gets rewarded with promotion/advancement, he is an asset to the company.....

10 June 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

Hi Stephen, Thankyou so much for your glowing review, we really appreciate it and I shall be sure to share this with Marc
We look forward to your next visit. Thank you for choosing Vospers!

Rated 5 out of 5 stars

Friendly professional and helpful staff…

Friendly professional and helpful staff by all courteous staff who were very informative I would highly recommend vospers to anyone looking for a new or used car great service and friendly atmosphere

25 May 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

HI MP, Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments!
We look forward to your next visit. Thank you for choosing Vospers!
Kind regards
Chris Horlock
Transaction Manager

Rated 5 out of 5 stars

Very relaxed whilst looking for a car

Very relaxed whilst looking for a car, not being 'pounced' on as soon as you walk through the door.
Very friendly staff who helped us all the way through the purchase and delivery of the car.
Many thanks.

1 June 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

Hi Suzanne, thank you so much for your kind review, we really appreciate it and i shall be sure to pass on your comments to the team
Kind Regards
Chris Horlock
Transaction Manager

Rated 5 out of 5 stars

Excellent Service from the Vospers…

Excellent Service from the Vospers Marsh Mills Plymouth Ford parts Department for the speed of obtaining my 2002 Ford Ka Collection wheel trim and the help of the staff.
Many Thanks.
D Trehane.

1 June 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

Thank you for your positive comments! we really appreciate them
Thank you for choosing Vospers!

Rated 5 out of 5 stars

Chris Horlock who sold us the truck.

Chris Horlock who sold us the truck.
Not pushy. Calm, collected and informative.

3 June 2023
Unprompted review
Vospers - Ford Plymouth logo

Reply from Vospers - Ford Plymouth

Hi Lorna, Thankyou so much for the review, both I and Vospers really appreciate it :)
Be in touch about the load bars soon
Kind regards
Chris Horlock
Transaction Manager

Rated 5 out of 5 stars

Excellent friendly no pressure advise…

Excellent friendly no pressure advise and assistance from the moment we entered the showroom.
The Sales person (Chris) was extremely helpful and understood our exact requirements.
Would recommend to anyone considering buying a New Ford.

2 June 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

Hi Colin, Thankyou so much for the kind review, i really appreciate it :)
Please let me know if i can help any further
Kind regards
Chris Horlock
Transaction Manager

Rated 5 out of 5 stars

Wonderful experience

Looked after from moment I walked in. Very friendly, lovely people. They listened to my requests and worked hard to make purchasing a new car a straightforward experience. Amie kept me regularly informed and Marc just always makes me smile

30 May 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

Hi GH, so glad Marc makes you smile :) and Amie gave you a great experience, thank you for your custom
Kind regards
Chris Horlock
Transaction manager

Rated 5 out of 5 stars

PAUL JONES

PAUL JONES, your motability agent is allways very professional when dealing with all aspects of vericals that may suit each individual, excellent service.

24 May 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

Hi Derek, Thankyou so much for the review for Paul, its very much appreciated
Thank you for choosing Vospers!
Kind Regards
Chris Horlock
Transaction Manager

Rated 5 out of 5 stars

Superb service

The service from staff was more than I ever expected. I felt that both the salesman, Geoff, and the finance manager were honest, had intergrity and understood what I wanted and did their very best to make sure I was happy. I will definitely be buying my next car from them. Thanks guys

16 May 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments! We will be sure to pass your positive comments on to Geoff & Mat. Thank you for choosing Vospers.

Rated 5 out of 5 stars

Buying our new vehicle

Our concerns and questions were answer and the help to order a new vehicle went smoothly.
Our sales assistant Paul Jones did all he could to make our visit enjoyable.

17 May 2023
Unprompted review
Vospers - Ford Plymouth logo

Reply from Vospers - Ford Plymouth

Thank you for your positive comments! We will be sure to pass your positive comments to Paul and the team. Thank you for choosing Vospers Ford Store Plymouth. .

Rated 5 out of 5 stars

Great customer service

Great customer service , I was kept fully informed throughout the process and am extremely pleased with my car purchase. Would highly recommend.
Many thanks to Paul

10 May 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

Hi Richard, Thankyou very much for your review, and thank you for your positive comments! we do appreciate them an di shall be sure to pass them onto Paul
We look forward to your next visit. Thank you for choosing Vospers!
Kind regards
Chris Horlock
Transaction Manager

Rated 5 out of 5 stars

Very good service provided by Paul…

Very good service provided by Paul Jones and especially Mark. Full of knowledge and expertise was shown by both of them.

4 May 2023
Unprompted review
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Reply from Vospers - Ford Plymouth

Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments!
We will be sure to pass your positive comments to the team. Thank you for choosing Vospers.

Rated 5 out of 5 stars

Customer service beyond compare.

A brilliant experiance from Sue at Vospers Ford. Nothing was too much trouble and after 14 months of waiting 10 months Ford, 4 months me I have my new car. Even got a pen !!!🤣🤣.

Honestly they can not do enough for you 5 star ++ customer service.

Thank you so much.
Hall family.

13 May 2023
Unprompted review
Vospers - Ford Plymouth logo

Reply from Vospers - Ford Plymouth

Hi Hall Family, Thank you for taking the time to share a review of your positive experience and in particular with Sue, We will be sure to pass your positive comments to the team. We
Thank you for choosing Vospers.

Rated 5 out of 5 stars

help find what i was looking for and…

help find what i was looking for and very knowledgeable about disability needs

9 May 2023
Unprompted review
Vospers - Ford Plymouth logo

Reply from Vospers - Ford Plymouth

Hi Jacqueline, Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments!
We look forward to your next visit. Thank you for choosing Vospers!
Kind Regards
Chris Horlock
Transaction Manager

Rated 5 out of 5 stars

Sue at Vospers Plymouth

Sue at Vospers Plymouth, was very helpful, polite, professional, and above all very patient.
I am very happy with the car .

3 May 2023
Unprompted review
Vospers - Ford Plymouth logo

Reply from Vospers - Ford Plymouth

Hi Paul, Thank you for taking the time to share a review of your positive experience. We appreciate your feedback and comments and in particular about Sue
Thank you for choosing Vospers!
Kind Regards
Chris Horlock
Transaction Manager

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