Wren Kitchens Reviews 

99,056
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 8,071 reviews, reviewers overwhelmingly had a great experience with this company. Many people are highly satisfied with the overall service, describing it as outstanding, efficient, and easy from start to finish. Customers consistently highlight the professionalism and helpfulness of the staff, from surveyors to fitters, who are often described as friendly, efficient, and knowledgeable. However, some customers also noted issues with product quality, such as damaged doors, blistering paint, or units not fitting correctly due to design flaws. A few people encountered problems with delivery, including missed dates, long waits for parts, or receiving incorrect items. Additionally, some reviewers were not happy with customer service, reporting unresponsiveness, difficulties with aftercare, or being blamed for issues.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their friendliness, professionalism,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting excellent consultation and... See more

Product

Users describe ambiguous interactions with product, with some customers expressing disappointment with subpar... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers reporting extremely poor... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising the promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were super pleased with our experience having Calum D. come in to measure our kitchen. He was prompt, respectful and did a very detailed job. He went out of his way to help us fix a cabinet door wh... See more

Company replied

Rated 5 out of 5 stars

We had an absolutely brilliant appointment with our design surveyor. We had L Barrington and he was super polite and friendly and answered any questions that we asked. He was thorough with his measuri... See more

Rated 5 out of 5 stars

We ordered a Wren kitchen and at the final installation stage we found a couple of doors were damaged. We contacted Wren and Farhaaj ordered replacements. These were received quickly, well packed and... See more

Company replied

Rated 5 out of 5 stars

Having had to have my kitchen replaced due to cupboards changing colour. I was amazed how from start to finish my replacement was done. Staff fantastic with holiday dates on my part being taken into c... See more

Company replied


Company details

  1. Kitchen supply shop
  2. Bedroom furniture shop
  3. Kitchen Renovator

About Wren Kitchens

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

99k reviews

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4.3

All reviews

(99,056)

8,031 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgeable and professional service

We had an excellent experience with Wren Kitchens from start to finish. Our kitchen consultant, Gary, was knowledgeable, patient and professional throughout the design process. He took the time to talk us through the different options available, listened carefully to what we wanted to achieve, and used his experience to make practical suggestions that really improved our final design.

We’re extremely pleased with how the kitchen has turned out. The quality of the units and overall finish are excellent, and the design turned out to be exactly what we wanted. Gary’s knowledge and expertise gave us confidence throughout the process, and we wouldn’t hesitate to recommend both him and Wren Kitchens to others.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed

Really happy with Andy (A Moss) and his visit today. Really helpful and professional. I would highly recommend. Looking forward to seeing what the design team come up with for our bedroom and media wall.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Today we had a member of the Wren…

Today we had a member of the Wren kitchen team visit our home O Firouzia who communicated with myself from beginning to end he was very polite and answered any questions I had he made sure I was aware of the procedures that will happen after his visit.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Bobby West came to survey our property…

Bobby West came to survey our property yesterday. It was an excellent experience. Bobby was friendly, patient and open to discussion / suggestions. Booby explained his assessment and measurements. Really was so helpful.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Chris and Kieran

Chris has been amazing from helping me design my sons wardrobes as was Kieran who came out to take measurements and ensure fitting would work.

Both great guys. I would definitely recommend

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Andy Blurton was friendly, polite and professional. Was able to answer any questions we had and advise us of the next stage. Credit to the company.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

We had a couple of bedrooms and our…

We had a couple of bedrooms and our kitchen measures completed by Imran this morning, we were running late Imran waited and carried out a very professional measure excellent surveyor.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Just had Tim Marks here to measure up…

Just had Tim Marks here to measure up my dressing room and what a delightful man and was a pleasure to meet him. He was very kind fun and friendly along with being super professional. Thank you Tim was a pleasure to meet you.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Ryan Wheeler informed us what time he would be arriving. He arrived on time, was very friendly and polite. Explained the process and was very informative and we were able to let him get on with the job.

25 July 2026
Unprompted review

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