Wren Kitchens Reviews 

99,637
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 8,458 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their professionalism, friendliness, and helpfulness, highlighting their thoroughness, clear communication, and ability to answer questions. Many also experienced excellent customer service, describing it as responsive, understanding, and efficient, with delivery teams praised for their careful handling of goods. Conversely, a small portion of people noted inconsistencies with product quality, reporting damaged or incorrect items. Some also mentioned issues with customer service, citing long wait times or unhelpful showroom staff, and problems with delivery and installation, such as incorrect measurements or incomplete orders.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Service

Customers had positive experiences with service, with many reviewers praising the professionalism,... See more

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with the high... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the excellent,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reporting significant issues such as failed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The guy from Wren , Simon Mellor was all as hoped. On time, polite, professional and answered all our questions whilst measuring for potential new kitchen. We are looking forward to the next step u... See more

Company replied

Rated 5 out of 5 stars

We’ve just bought our kitchen from Wren, and we’re extremely happy with the experience. Our designer, Saif, was excellent. He provided outstanding service and guided us through every step of the pro... See more

Company replied

Rated 5 out of 5 stars

I spoke with the lovely Sam today at the Wren customer services who made ordering extra items a smooth and pleasant experience! She was very patient when I had a problem trying to pay for my items due... See more

Company replied

Rated 5 out of 5 stars

Our home survey was performed by S Heggie. He was very professional, friendly and thorough. He took time to explain the everything clearly and made the whole process easy and stress free. We were very... See more

Company replied


Company details

  1. Kitchen supply shop
  2. Bedroom furniture shop
  3. Kitchen Renovator

About Wren Kitchens

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

100k reviews

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4.4

All reviews

(99,637)

8,239 reviews in the last 12 months

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Rated 5 out of 5 stars

We recently completed our dream kitchen…

We recently completed our dream kitchen with Wren Kitchens, and we couldn't be happier with the final result.
A special thank you to John Beaver, our kitchen designer, who was fantastic from start to finish. John took the time to understand exactly what we wanted and helped turn our ideas into a practical and beautiful design. He was patient throughout the process, listened carefully to our requirements, and offered excellent suggestions that improved both the functionality and appearance of the kitchen without ever making us feel pressured.
We wanted a modern, luxury-looking kitchen with a large island, and John helped us achieve exactly that. The layout works perfectly, with plenty of storage, excellent workflow, and a design that makes the most of the space. Every detail was carefully considered, and his experience and advice made a huge difference to the final outcome.
The quality of the Wren units is excellent, and now that everything has been installed—including our stunning Patagonia waterfall worktops—the kitchen has exceeded our expectations. Everyone who visits comments on how beautiful it looks.
We would highly recommend Wren Kitchens, and especially John Beaver, to anyone planning a new kitchen. His professionalism, knowledge, attention to detail and genuine commitment to customer satisfaction made the whole experience enjoyable from beginning to end. Thank you for helping us create the kitchen we had always dreamed of!

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Very nice and polite

Very nice and polite

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Hesho,

We appreciate your feedback and are so glad to hear that you found our team to be very nice and polite during your visit with us. Thank you for sharing!

Warm Regards,
Callum

Rated 5 out of 5 stars

Excellent communication and customer…

Excellent communication and customer service from Stephen

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Simon,

We appreciate your feedback and are delighted to hear that our team member provided excellent communication and customer service. Thank you for sharing your positive experience!

Warm Regards,
Callum

Rated 5 out of 5 stars

Darren Featherstone was very friendly…

Darren Featherstone was very friendly polite and professional he measured 2 rooms for me
Newport Barnstaple
Thank you

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi,

We're so pleased to hear that your measuring experience was positive and that our team member was professional and polite. We appreciate you sharing your feedback!

Warm Regards,
Callum

Rated 5 out of 5 stars

Great Experience and very friendly 😁

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Tomasz,

We truly appreciate your kind words and are so pleased to hear that you had such a great experience with our friendly team. Thank you for your positive feedback!

Warm Regards,
Callum

Rated 5 out of 5 stars

Fantastic service from R Barkley at…

Fantastic service from R Barkley at Wren Kitchens! He arrived promptly to complete our room measurements, worked remarkably fast, and did a thorough, professional job. Highly recommend his work!

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Sunny,

We're delighted to hear about your positive experience with our team member. It's wonderful that they were prompt, efficient, and thorough in their work. We appreciate you sharing your feedback.

Warm Regards,
Callum

Rated 5 out of 5 stars

Great and quick job done by T Hill 👏

Great and quick job done by T Hill 👏, much appreciated

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Muhammad,

We appreciate your positive feedback! We are happy our team member provided a great and quick job. Thank you for sharing your experience.

Warm Regards,
Callum

Rated 5 out of 5 stars

Fantastic visit from Andy Moss…

Fantastic visit from Andy Moss explained everything, listened to what I wanted in my new kitchen explained what was going in his report.

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Kay,

We're so pleased to hear about your positive experience. It's wonderful to know that our team member explained everything clearly, listened to your needs, and detailed what would be in the report.

Warm Regards,
Callum

Rated 5 out of 5 stars

Perfect delivery

Exceptional so polite and did everything to make sure we could still function storing the kitchen.
Let us know they were an hour away. Perfect delivery

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Bonnie,

We're so pleased to hear about your positive experience with our delivery service. It's wonderful that our team was polite and ensured you could still use your kitchen, and that you were kept informed about their arrival.

Warm Regards,
Callum

Rated 5 out of 5 stars

Really friendly and approachable

Really friendly and approachable. Quick service!

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Harpreet,

We appreciate your feedback and are delighted to hear that our team was friendly, approachable, and provided quick service. Thank you for sharing your positive experience!

Warm Regards,
Callum

Rated 4 out of 5 stars

Keifer & Dean were professional polite…

Keifer & Dean were professional polite and couldn’t fault them. Unfortunately one of the panels to be delivered was missing but Dean explained next steps and it should arrive in time for installation.

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Cuthbert,

We're pleased to hear that our team members were professional and polite during the delivery. We apologise for the missing panel and are glad that the next steps for its arrival were clearly explained.

Warm Regards,
Daniela
Wren Kitchens

Rated 5 out of 5 stars

Mike Rolinson came over ahead of…

Mike Rolinson came over ahead of schedule. He was very pleasant and did everything he said he was going to do and did everything ahead of time.

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Wasim,

We are so pleased to hear about your positive experience. It's wonderful that Mike arrived ahead of schedule, was pleasant, and completed everything as promised and efficiently.

Warm Regards,
Daniela
Wren Kitchens

Rated 5 out of 5 stars

Replacement door order

Had a great experience when needed help for a replacement order for doors / plinths under warranty. Samuel guided me patiently through the process and followed up to create the replacement order.

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Stefanie,

We're so pleased to hear about your positive experience with Samuel. It's wonderful that they patiently guided you through the process and followed up to create the replacement order.

Warm Regards,
Daniela
Wren Kitchens

Rated 5 out of 5 stars

Our Wren experience

Kristian from the Stoke showrooms has been incredibly helpful throughout the whole design and purchase process of our new kitchen! He has talked us through everything in simple terms and remained very patient whenever we wished to make changes!
Olivia from the customer service team was also incredibly helpful when dealing with processing a refund for a few items from our order.

1 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Stacey,

We're so pleased to hear about your excellent experience with our team. It's wonderful that they were incredibly helpful throughout the design and purchase process, and also with processing a refund.

Warm Regards,
Daniela
Wren Kitchens

Rated 5 out of 5 stars

Damaged panel

I had a damaged panel and shortage of shelves on my original order. Noah kindly assisted me efficiently with clear Comms which was very much appreciated.

13 July 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Janine,

We're glad to hear Noah provided efficient and clear communication regarding the damaged panel and missing shelves. We appreciate your feedback.

Warm Regards,
Daniela
Wren Kitchens

Rated 5 out of 5 stars

Quick and easy Bethanie handled my…

Quick and easy Bethanie handled my query and resolved quickly and easily.

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hello GF,

We're delighted to hear that Bethanie handled your query and resolved it quickly and easily. We appreciate your positive feedback!

Warm Regards,
Daniela
Wren Kitchens

Rated 5 out of 5 stars

10/10 very easy to deal with

10/10 very easy to deal with

4 August 2026
Unprompted review
Wren Kitchens logo

Reply from Wren Kitchens

Hi Michael,

We are so pleased to hear that your experience with us was easy and positive. Thank you for sharing your wonderful feedback!

Warm Regards,
Daniela
Wren Kitchens

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