A lovely kitchen, local customer care great but central office not easy to get in touch with, long waits on the phone. We had difficulty getting them to agree to replacing a non working fridge and w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your home survey team came to see me today His name N Gamble was smartly dressed and very polite did all the relevant measuring in the kitchen and left very professional. Hope this is only the start of the wren experience.
We have had L Barrington come and measure our kitchen on two occasions due to boiler being moved, both times he has been knowledgeable, polite and professional.
Turned up on time was polite and efficient
Super star Ran, she was amazing and perfect detail explained the process so A star from me
Thanks j braker for handling the surveying of my new kitchen so quickly.
Roy was friendly and helpful in measuring up the kitchen. Would definitely recommend to anyone else.
Whilst we have an ongoing issue being addressed through the warranty, I would just single out Samuel from your customer service team. Very helpful and professional in our call today.
Richard was very friendly and polite
Had a great visit today from Lee Barrington. Knowledgeable and friendly, Lee was really helpful and arrived promptly on time for our appointment. Feeling really positive about the next steps of selecting our kitchen and wouldn’t hesitate to recommend so far based on my experience with Lee. Thank you!
The colleague of Wren kitchens S Wright, was polite, efficient and turned up early to rhe appointment, which is always a bonus for me. He was quick. But thorough was measuring me up for a new kitchen
Good service but poor quality.
Laminates have started peeling and warping after 5 years. As time passing panels, drawers peeling cracking. Will need a new kitchen after 7 years.
Eric was brilliant this morning, so nice and friendly, explained the whole process to me and what to expect, great experience. Took less time than I expected, and didn’t mind all my questions. Eric is an asset to the company!
Andrew Moss communicated very well before his arrival. He was on time and was very reassuring that our needs could be met. Our kitchen will need some building work and we were worried about this but he assured us that the problem could be overcome. He booked us a design appointment and we are looking forward to that very much. I am relieved after his visit and the required work feels much less daunting. Thank you.
Very pleasant chap. Just got on with it, no fuss. Polite and friendly.
Keith Wooldridge came this morning to measure up, arrived promptly, was very professional and was a lovely chap!
Thank you, listening to what we wanted and explained quite a few things we didn’t know about! Very helpful, very lovely.
Jordan was professional, personable and efficient, while simultaneously answering all my questions. 5*
The surveyor that came for my measurement appointment was S.Wright. He arrived on time and got straight to work, he conducted himself professionally. He informed me of what he was doing and asked questions where he needed clarity. It was a good experience overall.
Great customer service from Nathan was really pleased with the way he worked, very efficient and attentive.
My experience with L Albrow was a very professional surveyor who thoroughly measured my kitchen.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.